SuperBillets - Reviews and experiences

I bought two tickets for an NBA game on January 1st back in August through this platform. However, my tickets got canceled out of the blue on December 24th, just a week before the game. I was really looking forward to it for months, so you can imagine how disappointed I was. The lack of communication about the cancellation was frustrating, and I had to scramble to find new tickets last minute. It's really disappointing to have such an unreliable experience with a ticketing platform, especially for such an important event I was really excited about. I hope they fix this issue so other customers don't have to deal with the same inconvenience.