
CyberGhost VPN - Reviews and experiences
Nov 2023-Oct 2026
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Reviews (28)
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Sorted it out faster than I expected
Sorted it out faster than I expected
I was a bit confused at first because I kept treating the VPN like a browser add-on. Turns out you open the app first, pick the country, then carry on in your browser. Once the support person explained that in chat, it honestly clicked right away. They replied quickly and didn’t make me feel silly for missing something fairly basic. I use it most evenings when I’m catching up on shows or checking sites from back home, so having it work smoothly matters. Delivery of the account details was quick too, with no waiting around. It’s a useful service for the price, and the help was probably the best part.
Solid VPN, awkward for banking
Solid VPN, awkward for banking
Useful overall, but I wouldn’t call it seamless for day-to-day banking. I first noticed the service in a privacy forum after someone recommended it for Canadian servers, and the VPN itself has been solid. The snag is that the Canadian locations are limited to Vancouver, Toronto, and Montréal. My bank sometimes sees that as unusual compared with where I actually live, so a couple of e-Transfers were blocked until I called and explained. Honestly, I’m glad the fraud checks exist, but it’s still a hassle when you’re just trying to send money. More provincial server choices would make this much easier in practice.
New VPN service
New VPN service
OverallI was using this other VPN before and it was so terrible with customer service and the connection kept dropping, you know? But then I stumbled upon this new VPN called Cyber Ghost and it's been absolutely awesome! Getting it all set up was a breeze and I haven't experienced any problems with it whatsoever. On top of that, it's way more affordable compared to all the other ones I looked into.
VPN for online security
VPN for online security
CoverageI had some trouble accessing a particular website that needed extra security measures. No matter how many times I tried, I just kept getting errors and couldn't get through. I reached out to the website's support team, and they suggested using a VPN service for better security and access. So, I thought, why not give it a try and signed up for a VPN service. I was pleasantly surprised when the VPN not only allowed me to access the site smoothly but also gave me peace of mind knowing my online activities were safe and private. The whole process, from signing up to using the service, was easy, and I'm really happy with how it all turned out.
VPN service recommendation
VPN service recommendation
SpeedI've been using a VPN for a couple years now as a customer, and I gotta say, it's been awesome. It's super easy to use, the speed is fast, and the connection is always reliable. It's made my online experience way safer and more dependable. Whether I'm browsing, streaming, or accessing restricted sites, the VPN has given me the security and privacy I want. I've told my friends and family about it and I'll keep recommending it in the future.
Reliable streaming, great customer service
Reliable streaming, great customer service
CoverageI've been using a VPN for years now for streaming, and CyberGhost is definitely the best for accessing geoblocked content. Their customer service really came through when I had some issues with the app, they responded quickly and fixed everything right away.
Click and go
Click and go
App & PortalIt's really easy to use and doesn't slow anything down. It works perfectly on my Mac and iPhone, no issues at all. The price is definitely fair, I would suggest it to anyone who needs a VPN.
Useless android app
Useless android app
App & PortalI tried out this VPN on my Android phone, thinking it would be great, but it was a complete flop! It just wouldn't work no matter what I tried. I had to wait what felt like forever for an email back, and when I finally got one, all they said was to try specific servers that were compatible with their VPN. Like, seriously? That wasn't going to work for me. I wanted to use Chrome, Samsung, and Firefox, but none of them were compatible with this VPN. So, I switched to a different one that was super user-friendly. It took me a whole 3 days of troubleshooting to finally get a refund, but it did eventually come through after a bit of a wait.
Easy subscription process
Easy subscription process
CommunicationI had a small problem with my first subscription that got canceled, but thankfully the quick help I got through live chat or email fixed it right away. I'm really happy with the service I received. The staff was so helpful that I ended up getting a second subscription like they suggested. The VPN service is amazing - it's speedy, user-friendly, and well-organized. I used to use a different VPN service, but after looking around, I made the switch and I'm happy I did. This VPN is way better in every way. Thanks a lot!
Limited customization, not suitable for tech-savvy users, restricted device connections
Limited customization, not suitable for tech-savvy users, restricted device connections
App & PortalEh, so like, the user interface isn't all that great, eh? Doesn't have a ton of options for customizing it, so it's more for folks who like things straightforward. If you're someone who's good with computers and likes to play around with settings, this VPN might not be the best choice for ya. Oh, and another thing - you can only connect a certain number of devices at the same time, so if you've got lots of gadgets or more than one person in your house, it might be an issue. In the end, I decided to give this VPN to my family instead, ya know?
Helpful but giving me some trouble
Helpful but giving me some trouble
App & PortalSo, I downloaded this app to assist me with things in Asia, you know? But now it's preventing me from doing other stuff that I used to be able to do. I find myself constantly having to turn it on and off depending on what I'm up to. Google has also been a pain, constantly making me complete CAPTCHA. I ended up having to switch to BING for the first time ever - can you believe it? And to top it off, I thought I already had an account but it turns out I had to create "another" one...ugh. So yeah, it's helpful but also quite a hassle at times. Here's hoping it improves in the future.
VPN speed and clarity
VPN speed and clarity
SpeedCyberGhost VPN really made a difference for me - my internet speed got way better and everything was crystal clear. On the other hand, Express VPN was just too slow and didn't play nice with Windows. I'm super happy with CyberGhost VPN and I'd totally suggest it to anyone. It's so easy to use and you can count on it to keep your online stuff safe and secure.
Recent VPN switch
Recent VPN switch
PriceAfter using NORDVPN for quite some time, I recently decided to cancel my subscription because it was getting a bit pricey. I did some research and stumbled upon your VPN service, which not only had all the same features but also offered them at a way better price. The switch was easy peasy, and I've been super happy with how everything has been working. Great stuff!
Subscription cancellation
Subscription cancellation
CommunicationI had to cancel my subscription for reasons that had nothing to do with technical issues, and I was really happy with how the support team handled everything. They got back to me super fast and took care of my request quickly and efficiently. They totally followed the "no questions asked" rule, which made cancelling easy and simple. Even though I cancelled, the customer service I got was so good that it made a great impression on me. I wouldn't think twice about going back to them in the future. I'd definitely tell my friends and family about their services based on this experience.
Super happy with my purchase
Super happy with my purchase
OverallOh my goodness, this VPN is absolutely fantastic!! I feel so much safer using the internet now. I would definitely recommend it to all my friends. It's like a superhero for my online privacy.
Quick and easy purchase, slow activation process
Quick and easy purchase, slow activation process
InstallationI recently bought this VPN service, and it was super easy at first, but it's been 4 days and my account still isn't ready to use. I contacted support and opened a ticket, but no luck yet. It's really annoying to pay for something and not be able to use it.
Refunded on the spot
Refunded on the spot
CommunicationMy old computer just couldn't handle the VPN, even with the support team giving me a hand. It was kinda disappointing, but hey, at least getting a refund was quick and simple.
Recent online purchase
Recent online purchase
App & PortalOh man, I just bought something online that is seriously amazing! The customer service is ridiculously good, like top notch. And both the app and PC version are just so awesome. Everything runs super smoothly, even with servers from all over the globe. The download speeds are crazy fast too. Honestly, I think this was the best choice I've made all month. It's just so cool!
VPN purchase, accessing Netflix US and Youtube US, ongoing use
VPN purchase, accessing Netflix US and Youtube US, ongoing use
CoverageI'm really happy with the VPN I bought because I can easily watch Netflix and YouTube from the US. It's a solid and dependable app that gives me the privacy and security I want when I'm online. It's been a big help for me and I'm looking forward to using it more for my online stuff. All in all, I'm impressed with how well this VPN works and all the cool features it has.
Gaming VPN
Gaming VPN
SpeedHey, so I picked up this VPN mostly for playing Path of Exile, since I wanted to improve my ping with the Asia server. And you know what? It's actually working better than my usual internet provider! Now I can game without stressing about lag or slow connections, which is a huge weight off my shoulders. Setting it up was a breeze, and I was able to get connected to the server in no time. And I really like that I can switch between servers depending on what I need. All in all, I'm super satisfied with how well this VPN performs for gaming.
About CyberGhost VPN
CyberGhost VPN is a software company that provides a virtual private network (VPN) service for internet users. Established in 2011 in Bucharest, Romania, it offers privacy and security by encrypting users' internet connection and masking their IP addresses, allowing them to surf the web anonymously and securely. This service also enables users to bypass geographical restrictions on websites and content. Over the years, CyberGhost has grown significantly, expanding its server network and introducing features aimed at enhancing user privacy and data protection on the internet.
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Categories CyberGhost VPN
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Last update: October 1, 2026
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