
CyberGhost VPN - Reviews and experiences
Nov 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (26)
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Easy subscription process
Easy subscription process
CommunicationI had a small problem with my first subscription that got canceled, but thankfully the quick help I got through live chat or email fixed it right away. I'm really happy with the service I received. The staff was so helpful that I ended up getting a second subscription like they suggested. The VPN service is amazing - it's speedy, user-friendly, and well-organized. I used to use a different VPN service, but after looking around, I made the switch and I'm happy I did. This VPN is way better in every way. Thanks a lot!
Subscription cancellation
Subscription cancellation
CommunicationI had to cancel my subscription for reasons that had nothing to do with technical issues, and I was really happy with how the support team handled everything. They got back to me super fast and took care of my request quickly and efficiently. They totally followed the "no questions asked" rule, which made cancelling easy and simple. Even though I cancelled, the customer service I got was so good that it made a great impression on me. I wouldn't think twice about going back to them in the future. I'd definitely tell my friends and family about their services based on this experience.
Refunded on the spot
Refunded on the spot
CommunicationMy old computer just couldn't handle the VPN, even with the support team giving me a hand. It was kinda disappointing, but hey, at least getting a refund was quick and simple.
VPN purchase
VPN purchase
CommunicationI just bought a VPN service not too long ago and let me tell you, I was really impressed with how good the service was. The customer support team was super helpful and knew their stuff, answering all my questions and worries in a really professional and quick way. The VPN itself worked really well, no problems at all with connecting or speed. I don't always need a VPN, but when I do, I'll for sure come back to this service. All in all, I'm really happy with my purchase and would totally suggest it to anyone looking for a solid VPN.
Renewed subscription, paid twice
Renewed subscription, paid twice
CommunicationSo I was renewing my subscription for my secret internet stuff and I accidentally paid twice, eh? I was freaking out because I didn't want to waste all my allowance on double payment. But then I contacted tech support and they were super nice and told me they'd fix it, eh? And guess what? They did! They arranged to refund my extra money and it was all sorted out, eh?
About CyberGhost VPN
CyberGhost VPN is a software company that provides a virtual private network (VPN) service for internet users. Established in 2011 in Bucharest, Romania, it offers privacy and security by encrypting users' internet connection and masking their IP addresses, allowing them to surf the web anonymously and securely. This service also enables users to bypass geographical restrictions on websites and content. Over the years, CyberGhost has grown significantly, expanding its server network and introducing features aimed at enhancing user privacy and data protection on the internet.
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Categories CyberGhost VPN
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Last update: November 29, 2024
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