AliExpress - Overall Rating based on 27 reviews
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Variety of products
I really believe in the global free market, and I have to say, AliExpress is the bomb! You can get all kinds of stuff there for way cheaper than regular stores. It's so handy being able to find everything I need for way less money. I've been a loyal AliExpress customer because the quality of the products is always top-notch and they have such a huge selection. I'm super happy with my shopping experience on AliExpress and I'll definitely keep going back for more in the future.
Electric scooter purchase
I just bought an electric scooter from this big online store. But when I got it, I found out it wasn't working right. The motor control was messed up. I tried to get help from customer service, but they weren't much help at all.
Faulty refund process
I'm so annoyed with how long it's taking to get my refund from this platform. I sent back my stuff, got a message confirming the refund would come, but it's been 3 months and I haven't got a penny back. I've messaged them lots, but all they say is to wait. It's so frustrating! How are we supposed to trust them when they can't even give a refund on time?
Online shopping experience
I love shopping on AliExpress.com. They have a huge selection of stuff, from electronics to clothes, that fits all my needs. The website is super easy to use, you can easily find what you're looking for. I always check out the product descriptions and reviews before I buy anything, it helps me make the right choice. The prices on AliExpress.com are really good, and they often have sales too. Shipping is always reliable and there are lots of options to choose from, plus the tracking system keeps me in the loop. Their customer service is top-notch, they're always there to help with any questions. The buyer protection program makes me feel secure when I'm shopping online. Overall, AliExpress.com has great quality products at great prices, it's my favorite place to shop online.
New slow cooker interior
So, guys, I ordered this new slow cooker insert, right? But when it got here, it was totally the wrong one for my crock pot! I had to go through a ton of trouble trying to get in touch with them and explain the mix-up, and then when I finally sent it back like they asked, it somehow got lost in the mail. And then they were all, "Oh, we found it, but sorry, it's too late for a refund." Seriously, where's my money, man? This company is totally sketchy and I feel completely scammed. I wouldn't recommend buying from them, seriously.
Received wrong product
I recently bought something online and was super disappointed when I got the wrong thing. The item I received was totally not what I had ordered, and dealing with the return was a total mess. I tried to follow the rules on the website, but I just kept getting rejected when I tried to send it back. I even tried reaching out to customer service through their chat feature, but got no reply. It was super frustrating and I just want to warn others to be careful when shopping there.
Variety of products
As someone who shops a lot on AliExpress, I've generally had a good experience. They have loads of different products to choose from, and I've found some really great deals on there. But, it's good to remember that sometimes the saying "you get what you pay for" is true. I've gotten some really good stuff, but also some things that weren't so great - it's just part of online shopping, I guess. And you have to be patient when you're waiting for your orders, especially since a lot of them come all the way from China.
Dance costume party outfit
So I ordered this dance costume party outfit from AliExpress, eh? But you know what, it never showed up. The website says it was delivered, eh, but I never got it. When I reached out to AliExpress for help, they were no help at all and just kept asking for proof that I didn't get it. But how am I supposed to prove that when there's no way to track local delivery, right? I even tried to contact the seller, but their page was offline. It was really frustrating, so I'd recommend avoiding that seller, eh.
Clothing purchase
I bought some clothes from this company and I was really impressed with the quality and style. The stuff came quickly and matched the descriptions on the website perfectly. I accidentally ordered the wrong size for some jeans, but the customer service team was super helpful and fixed the mistake without any issues. The communication during the whole process was great, which made shopping a breeze. I've told my family and friends about this company because their clothes have quickly become my favorite. I think others should give them a try and see the amazing service and products they have.
Beach Towel
I just bought a beach towel from this online store and I gotta say, I'm super happy with what I got. The towel is top-notch quality, it looks just like it did in the picture online. The colors are bright, the material is soft and soaks up water like a champ. I've used it a bunch of times now and it's still in great shape, no signs of wear at all. Overall, I'm really happy with my purchase and I definitely recommend it to anyone in need of a good beach towel.
Electric kettle
I just bought an electric kettle from this website. The delivery was really quick, the price was good, and the customer service was great. But when I opened the package, I was kinda bummed to see that the kettle didn't look like the one in the picture and the price was off. It's annoying when things are not what they seem online. It's starting to bug me.
Sketchy delivery service
I'm really not happy with the delivery service that delivered my last order. They don't communicate well, the tracking system isn't helpful at all, and finding a pickup location is really difficult. It's honestly the worst delivery service I've ever dealt with. I suggest doing some research before using them, Trustpilot reviews are usually accurate. AliExpress, please reconsider using a more reliable delivery service like PostNL before you lose more customers like me who have had a bad shopping experience.
Tech gadgets purchase
As a customer who shops on AliExpress, I gotta say I had a pretty good experience with my latest buy of tech gadgets. The stuff I got was legit and actually helpful, plus the prices were hard to beat. But gotta be real, some of the products might be a bit sketchy in terms of where they come from, so it's key for buyers to be careful and check things out before splurging. I've come across a few instances where the product info didn't match up with what I got, so it's super important to read reviews and dig deep before hitting that buy button.
Smartphone purchase disappointment
I recently bought a smartphone from AliExpress and let me tell ya, I'm kinda bummed out about it. The description said it was supposed to have the newest operating system, but when I tried to use my go-to apps, they just wouldn't work. I couldn't even get my AOL email or Ccleaner apps to load, and those are super important for me.
Purchased high-quality products
The customer service from this company is top-notch. The folks there really know their stuff and will get back to you fast, even when it's past regular working hours. The stuff I bought is amazing - you can tell it's well made because everything fits just right. I ordered on 27th March 2024 and got my stuff on 6th April 2024 in the USA. I'm super happy with how everything turned out.
Essential to be cautious when choosing a seller
It's important to be careful about who you're buying from here. Personally, I usually have good luck and find some great deals, but if a deal seems too good to be true, it likely is. Just use your common sense and make sure to do your research before hitting that buy button.
Smartphone case
I had a really bad experience with this seller! There was zero communication, and my order was all mixed up. They even gave me a receipt with the wrong name on it. I had to switch languages just to get a reply to my questions. But I will say, AliExpress came through and refunded my money, even though it took them way too long to do it.
Phone case purchase
I bought a phone case from this site and it's just as good as the pricey ones on the big A site but way cheaper. Sometimes the deliveries were quicker than others, but the money saved is definitely worth the wait.
Replacement electronics
Even though I've had some problems with fake hard drives, SSDs, M.2, and SD cards being sold on AliExpress, I still think it's a trustworthy supplier from China. Whenever there's been an issue, AliExpress has been quick to fix it and they usually cover the cost of returns.
Makita battery purchase
My experience with AliExpress for my Makita battery purchase wasn't great. The battery I got didn't hold a charge, and even after telling both the supplier and AliExpress, I never got a refund. The supplier just made up excuses and didn't solve the problem. It's too bad, but because of the lack of help and customer satisfaction from AliExpress, I can't say I'd recommend them for online shopping. I'd suggest people think about buying locally for better service and support.
Review with most votes
Bad, REALLY bad!
I ordered 3 bicycle seats for approximately $100, but have not received any products. Seller responded that he didn't receive his/her products and cannot ship, sorry. S/he si... Read onBy: Robert Petrik