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New headphones
I just got these new headphones and they are awesome. The sound quality is amazing and they look really cool. Before I was using my sister's old beat up headphones, so this is a big upgrade for me. Plus, I got them on sale which was a great bonus.
Online customer service experience
I recently had a great experience chatting online with a really skilled person. It was awesome to see someone who not only answered quickly but also showed how smart and knowledgeable they are in helping me with my questions. The person on Facebook Messenger helped me right away with my issue about getting too many emails. They fixed it fast and stayed polite and professional the whole time. It definitely made my time on Web.com much better. It's not often you find someone who's good at both tech stuff and customer service, so I really appreciate the amazing help I got.
Getting help from Professional Support
I was super frustrated trying to figure out how to list my stuff online. But then I finally got connected to someone who knew their stuff - they helped me every step of the way, even though I wasn't fully set up yet. They were amazing! Thanks a lot!
Website package purchase
We had some hiccups at first with our purchase, but when we contacted customer service, they helped us fix everything. It's crucial to double-check all the package info before committing and to monitor your monthly bills closely to avoid any surprises. Still, we were happy with the friendly rep who sorted out our issues. All in all, even with the bumps at the start, we're happy with how things turned out and excited to keep using the service.
Fast and efficient resolution
I gotta say, I was super happy with the customer service rep I talked to. He really listened, was empathetic, and seemed like he actually wanted to help me solve my problem. He asked all the right questions to really get what was going on and then boom, he fixed it in no time. I'm super grateful for the help I got.
Group products addition
Recently, I had to add some new products to my website for a class I was teaching. It took me a whole month, talking to different people, before the products were finally up. But man, there were so many mistakes. Thankfully, I got in touch with Clark D. He was super patient and went through all the problems one by one. He was really professional, had awesome people skills, and definitely knew his stuff! Huge thanks to Clark D for sorting everything out in the end and giving such great help.
Cancelation of membership
I was actually thinking of canceling my membership with this company because I was having some trouble with the website. But, when I called customer service, I was fortunate enough to talk to Ann Louise P. She was really nice and she helped me figure out how to navigate the site and resolve some of the issues that were frustrating me. I believe it's crucial to have helpful and knowledgeable people like Ann on the customer service team, especially when the website is not the most user-friendly. So, thanks to web.com for hiring Ann Louise P!
Domain name issue resolved
Gillian really saved the day for me with my domain name problem that other folks couldn't figure out for over a week. She was super clear in her explanations, really paid attention, and made sure to stay on top of everything to get it sorted out. Gillian even took the extra step of calling me a couple of times to double-check some important stuff. I'm so thankful for her amazing help!
Tech support assistance
I got amazing customer service from a rep who was patient, friendly, super knowledgeable, and helped me with all my tech problems and questions. I totally recommend their service!
Smartphone purchase
I just bought a new phone from this company and I gotta say, their customer service was amazing. The guy I talked to, let's call him Ron, was super patient with me. I took my time deciding on things and he never pushed me or made me feel rushed. Ron really listened to what I wanted and took the time to explain all the options available. I could tell he actually cared about helping me find the perfect phone. I'm grateful for his chill and understanding approach the whole time.
Quick resolution of issue
I just wanted to share about my recent interaction with Coraliza at Web - she was amazing! Coraliza was so polite and professional, she really made me feel appreciated. She resolved my issue quickly and effectively, and I was very happy with the service. I can't thank her enough for her outstanding customer service, and I'll definitely be going back to Web for my next purchase.
Account assistance and website information editing
I got great help with my account problems and updating my website info. Jelian, the customer service rep, was super helpful in walking me through everything. I mentioned having notifications for upcoming renewals like SSL, Domain name, website, and privacy to avoid any interruptions in service.
Recent customer service experience
I just gotta give a shoutout to the awesome customer service rep I chatted with at Web the other day. They went the extra mile to help me out and gave me top-notch service that's rare these days. They were super professional, knew their stuff, and guided me through everything. Big thanks to them for their help - I really appreciate all their effort!
New User Assistance
I just bought something from this website as a new customer and I was totally amazed when someone from customer service contacted me without me even asking for help. His name was Ranz, and he was super nice, useful, and easy to chat with. It really made me think highly of the company and made me believe they really care about their customers. Big thanks to Ranz for going above and beyond with his help.
SEO services
I finally found a team that really knows their stuff when it comes to SEO. Michika from the SEO team is amazing - super smart, friendly, and gave me some awesome suggestions for my website. It's been tough in the past to find a company that really gets what I need, but Web totally came through. I've had my website for years without good SEO, and it's been a big regret. But now, with Web's SEO services, I finally feel like I'm heading in the right direction.
Website merge assistance
Ron from tech support saved the day when I needed help merging my new website with my old one. He knew so much about the process and warned me about possible issues because my domains were with a different provider before the company took over. Ron was patient, made sure everything was done right, and even took extra steps to figure things out. We tried a few things, but when we hit a roadblock, he got the engineering team involved right away. He gave me a reference number and promised they'd email me in a couple of days to follow up. I really appreciate his hard work and help.
Fantastic customer service experience
I just wanted to share about this amazing customer service experience I had recently. The representative I dealt with was fantastic - they really listened to me and took care of all my needs. They were so patient and made sure to ask all the right questions. It was clear that they genuinely cared about helping me. They went above and beyond to make sure everything went smoothly and I was happy. Overall, it was top-notch service that really made a difference for me. I'm super impressed and grateful for such a positive experience as a customer.
Customer service experience
I was so happy when I got a call the next morning without even asking for help. I was not expecting such proactive support, and I really appreciated it. The person who contacted me was super nice and gave me helpful info to deal with my worries. I gotta say, it was an awesome customer service experience that went above and beyond what I was hoping for.
Permanent makeup services
As someone who's been with this Web company for a real long time, I gotta say I've always been super happy with the service. It's been over thirty years now and they never let me down, always coming through with great results. Just recently, I had the chance to deal with this rep named Monique and she really went the extra mile to make sure everything went smoothly for me. Her professionalism, how helpful she was, and how clearly she communicated made everything so easy to follow and actually kinda fun. Big thanks to Monique for all her help, and a shoutout to Web for their top-notch service.
Tech support assistance
The tech support agent I talked to was so calm and respectful. She was super patient and knew her stuff. She explained everything in a way that even someone like me who's not great with tech could get. Her answers to my questions were clear and to the point, which made everything a lot easier. I made sure to thank and compliment her before I hung up, even though I forgot to ask her name.
About Web
The request for information about a company called "Web" is a bit broad, given the general nature of the name, and does not directly correspond to a widely recognized single entity in the business or tech sectors as of the last update. Without further specifics, such as the industry, location, or full company name, it's challenging to provide a precise description or history. If you have more details or a different query, feel free to provide them for a more accurate response.
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Contact Information
5335 Gate Pkwy
32256 Jacksonville
United States
Categories Web
Page Statistics
Seite online seit: October 25, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Customer service experience
I was so happy when I got a call the next morning without even asking for help. I was not expecting such proactive support, and I really appreciated it. The person who contacted... Read onBy: kay