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Online customer service experience
"I recently had a great experience chatting online with a really skilled person. It was awesome to see someone who not only answered quickly but als..."
Customer service experience
"I was so happy when I got a call the next morning without even asking for help. I was not expecting such proactive support, and I really appreciate..."
Reviews (19)
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Online customer service experience
8 reviews
I recently had a great experience chatting online with a really skilled person. It was awesome to see someone who not only answered quickly but also showed how smart and knowledgeable they are in helping me with my questions. The person on Facebook Messenger helped me right away with my issue about getting too many emails. They fixed it fast and stayed polite and professional the whole time. It definitely made my time on Web.com much better. It's not often you find someone who's good at both tech stuff and customer service, so I really appreciate the amazing help I got.
Detailed Ratings
Online customer service experience
I recently had a great experience chatting online with a really skilled person. It was awesome to see someone who not only answered quickly but also showed how smart and knowledgeable they are in helping me with my questions. The person on Facebook Messenger helped me right away with my issue about getting too many emails. They fixed it fast and stayed polite and professional the whole time. It definitely made my time on Web.com much better. It's not often you find someone who's good at both tech stuff and customer service, so I really appreciate the amazing help I got.
Getting help from Professional Support
11 reviews
I was super frustrated trying to figure out how to list my stuff online. But then I finally got connected to someone who knew their stuff - they helped me every step of the way, even though I wasn't fully set up yet. They were amazing! Thanks a lot!
Detailed Ratings
Getting help from Professional Support
I was super frustrated trying to figure out how to list my stuff online. But then I finally got connected to someone who knew their stuff - they helped me every step of the way, even though I wasn't fully set up yet. They were amazing! Thanks a lot!
Website package purchase
2 reviews
We had some hiccups at first with our purchase, but when we contacted customer service, they helped us fix everything. It's crucial to double-check all the package info before committing and to monitor your monthly bills closely to avoid any surprises. Still, we were happy with the friendly rep who sorted out our issues. All in all, even with the bumps at the start, we're happy with how things turned out and excited to keep using the service.
Detailed Ratings
Website package purchase
We had some hiccups at first with our purchase, but when we contacted customer service, they helped us fix everything. It's crucial to double-check all the package info before committing and to monitor your monthly bills closely to avoid any surprises. Still, we were happy with the friendly rep who sorted out our issues. All in all, even with the bumps at the start, we're happy with how things turned out and excited to keep using the service.
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