Vuori Clothing - Overall Rating based on 21 reviews
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Order placed on September 2nd
I ordered some stuff for my boy back in September, and now it's almost the middle of November, and I still haven't got anything. I've tried to contact them several times, but all they send me is the same tracking details I already have. It's frustrating and disappointing, especially since I was just trying to get something nice for my son who's in the Navy. And on top of that, the stuff ships all the way from China, which just makes it worse.
cool clothes
The clothes I ordered took so long to arrive! I was supposed to get them before Christmas, but they didn't show up until way later. They kept sending me all these nice emails saying a happiness agent would contact me, but no one ever did. Can't trust this company, eh!
Clothing items
I recently bought some clothes from this place and, while the quality of the products is good, I've been really disappointed with the customer service. They say they're improving the customer experience by not answering the phone for weeks, which is just crazy. I had to deal with everything through text messages, and the replies were slow and not very helpful. I've spent a lot of money with them as a loyal customer, so I was expecting better treatment. When I needed to return something, they only gave me store credit when I wanted a replacement. And when I wanted to exchange an item for a smaller size, they said no and told me to send it back for a refund. The whole process took weeks, and I was without my money for a whole month. I threatened to write a bad review, and only then did they say they'd look into it. It's frustrating that they seem to care more about their own convenience than making their customers happy.
Active wear clothing
I bought some new workout clothes the other day and I gotta say, I was pretty disappointed with the customer service. They claimed to have great customer support, but it was super hard to actually talk to someone for help. When I tried calling the number they gave, all I got was a voicemail and no idea when I'd hear back. And don't even get me started on their email support - no response there either. And to top it all off, they say they have Chat support but I couldn't find any link or way to access it on their website. It was frustrating to hit all these roadblocks just trying to get some help with my purchase.
Online purchase of athletic wear
The customer service at this company is totally ridiculous. They say they're "reinventing the customer experience" but it feels like they're just too busy to give good service. When I needed help, they made me wait in a line and said they'd get back to me when they could. Like sorry, I have a life and can't just wait for them to respond. It's frustrating and honestly, not okay for a company that charges a lot for their stuff.
Awesome workout clothes
Hey, I recently picked up some awesome workout gear from this store and ran into a problem. They basically told me to sort it out with my bank or PayPal. Seriously, that's not cool at all.
Comfortable and high-quality activewear
I gotta say, I'm really impressed with the activewear I got from this store. The material is tough and comfy, perfect for my everyday activities. I've bought a few things from here now, and every time the quality has been top-notch. They really take care in packaging the items nicely too. The activewear fits great and is such good quality. I definitely recommend this store to anyone in need of some comfy and long-lasting activewear.
Wasted money
I can't believe how bold this company is. I placed an order weeks ago and still haven't gotten my stuff. When I asked for help, they were no help at all and didn't even apologize. It's crazy how they think they can treat their customers like that. I won't be ordering from them again and I'll make sure to tell everyone about how they're ripping people off.
No online returns
I can't believe this company won't take returns from outside the country. It's just crazy to think that a company in this day and age wouldn't provide such a simple service for their customers. It's so annoying to see how little they care about international shoppers.
Shorts with 9 inch inseam
Oh my goodness, these shorts are honestly the best! I've been wearing them forever and I just love them. I'm tall, so the fact that they came out with a pair with a 9-inch inseam is a game-changer for me! They fit me perfectly and I feel so comfortable in them. The lining is a nice touch because it makes them even more comfy and versatile. I can wear them for workouts, runs, or even in the pool! And the best part is, I can just toss them in the washing machine without any issues. I do prefer to air dry them though to make sure they stay looking great.
Weekend joggers with zippered pockets
I just bought the men's and women's weekend joggers from this store, and I gotta say, I'm really happy with them. They look good and are super comfy to wear. The zippered pockets are a nice touch, making it easy to keep my stuff with me when I'm out and about. Yeah, they might be a bit pricey, but the quality and comfort of these joggers definitely make it worth it. Overall, I'm really pleased with my purchase and would totally recommend them to anyone wanting stylish and comfy activewear.
Dream knit fabric clothing
The dream knit fabric from this brand is just incredible! It's so comfy and soft, and the best part is that it stays that way even after many washes. The fit of their clothes is awesome, and everything I own from them is not only cozy but also super flattering. I got the performance joggers, crop funnel neck tops, and t-shirts, and they've quickly become my favourite pieces in my wardrobe.
Blue Skort, pink racer back top, yellow sports crop
Oh my goodness, I finally received my order and I am absolutely thrilled with it! The skort, racer back top, and sports crop are incredibly soft and well-crafted, just as other customers had mentioned in their reviews. I weigh 51kg, have a 10C bust, and am 162cm tall, and I decided to go with a size small. It fits perfectly, but if you prefer a tighter fit, you might want to opt for an XS. I'm already looking forward to ordering more of the racer back sports crops because they are just that good. Plus, the colours are so beautiful, I'm in love with it all!
Expedited delivery for a birthday gift.
I just bought rush shipping for a birthday present because I needed it to get here by a certain date. But, it didn't arrive much sooner than if I had gone with regular shipping, even though I paid extra for the rush. And when I asked customer service about it, they weren't very helpful.
Sweatpants
I was pretty excited about ordering those sweatpants online, but I gotta say, I was pretty let down by how everything turned out. Ordering them was easy peasy, but holy smokes, those prices were way too high for my liking. And don't even get me started on how long it took for those sweatpants to show up! It felt like forever! I gotta be honest, the whole experience left me feeling a bit disappointed.
Workout tops with bra inserts
I will never buy these tops again! The inserts they came with made my boobs look so weird and lumpy. I had to email them and send in pics of the problem, then wait ages for a reply. They said they'd send new inserts, but it took forever to get here. Customer service is just terrible!
New clothes
Hey, I recently got some new clothes from this store and it was a complete disaster. I purchased a bunch of items but had to return them because they didn't fit properly. It's been a while now and I still haven't received my refund. The customer service manager, Cyndy, has not been very helpful. It feels like they don't really value their customers. I would suggest not wasting your time and money at this place. Trust me on this one.
Clothing items
I've been buying clothes from this brand for a while now, and I have to say, their quality is top-notch. I always love their cool colours and unique styles, and I get compliments whenever I wear their stuff. But one thing that bugs me is the tags in their shorts and pants. They are so long and always end up in an annoying spot. It's weird that a company that makes awesome clothes would forget about such a little but irritating thing like that.
High-performance activewear
Hey there, I just gotta be real with you. This brand is seriously not worth your time. I bought some high-performance activewear from them, but they straight up never sent it to me. And when I asked for proof of delivery, they had the audacity to give me a fake tracking id! Can you believe it? Such a waste of time and money. Do yourself a favor and steer clear of this company.
Returned Item
So, I bought something online not too long ago, eh? But when it showed up, it wasn't what I was hoping for, eh? So, I figured I'd just send it back, no big deal. But let me tell ya, that's when things started going downhill, eh? I tried getting in touch with customer service a bunch of times over the course of a week, but never heard a peep back, eh? The phone number they had listed on their site just sent me to an email address, and even after I shot off a bunch of emails, I never heard back, eh? This whole lack of communication thing really made sending the item back a huge pain in the butt and took up a bunch of my time, eh?
Review with most votes
Clothing items
I've been buying clothes from this brand for a while now, and I have to say, their quality is top-notch. I always love their cool colours and unique styles, and I get compl... Read onBy: eliseo