G. Larkin

Oh my goodness, I bought this really cool folio to give to my daughter for her birthday. But when she got it, there was no name on it, like, what? So I contacted customer service, and they fixed it by sending a new one with her name on it. Whew! But then I got this passport holder for my hubby with his initials and it came with no personalization! I was so mad because we needed it for our trip. They said they would send a new one with the initials, but then they just refunded me for the personalization, like, what a bummer. I'm so sad that such a great company with awesome stuff is making these mistakes now. I used to buy so much stuff from them for my home office, but now I'm not so sure anymore.

Hey, I recently got some new clothes from this store and it was a complete disaster. I purchased a bunch of items but had to return them because they didn't fit properly. It's been a while now and I still haven't received my refund. The customer service manager, Cyndy, has not been very helpful. It feels like they don't really value their customers. I would suggest not wasting your time and money at this place. Trust me on this one.