Stefania Mode Reviews
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Isabel Marant sneakers
I just bought a really nice pair of fancy sneakers from Stefania Mode and let me tell you, I am super impressed with how good they are. These shoes are different and just what I wanted. The website was easy to use and I finally found the sneakers I've been looking for everywhere. They arrived quickly and the whole shopping experience was awesome. I'll definitely shop there again.
Valentino bag purchase
I was a bit unsure about ordering from this website because of the reviews, but I took a chance and ordered a Valentino bag. After I placed my order, I got a message telling me my card was declined and my order was cancelled. I called my bank, but they couldn't figure out the problem. I decided to try another card and luckily it worked. My bag arrived in The Netherlands in just 3 days, which was really impressive. I've heard some had issues with declined cards and waiting for refunds, but I got mine quickly. Even with the bumps at the start, I'm happy with my purchase and the fast delivery. The bag is beautiful and I even got a nice email from customer service saying sorry for the trouble.
Great selection, impeccable customer service
As someone who shops here often, I gotta say I'm always blown away by the choices and the way the staff treats me. This store has a ton of options for different tastes and styles, and the folks working there really know their stuff. It's always easy to get help when you need it, which makes the whole shopping experience super smooth. Big shoutout to Alessandra from the concierge service - she's always quick to respond and super friendly, which just makes everything even better.
Bag purchase with assistance from Alessandra
Alessandra from the concierge was amazing when I asked about a bag that wasn't in Milan but was in France. She made sure the bags were sent to Singapore and was really friendly, patient, and on-the-ball the whole time. It was a great experience all thanks to her and how quick she was on Whatsapp. I'll definitely be back for more shopping!
Valentino jeans purchase
I bought a fancy pair of jeans not too long ago, and I had such a good time with the service I got. Francesca, the staff member, was so helpful and made sure she answered all my questions quickly and properly. She kept me updated all the way through the buying process and made me feel confident about the delivery to London.
Order through concierge service
I had a bad experience with the concierge service at this store. I decided to order through them because they said returns were free and prices included all taxes. But, I sent back my order and it's been over 2 months and still no refund. The customer service team was helpful at first and gave me a refund, but now they're not replying to my messages. I also saw the item I returned for sale on their website right away, which makes me doubt how they deal with returns and refunds. This whole experience was very disappointing and makes me think twice about shopping here again.
Fast delivery of sought-after boots
I just bought something for the first time from this online store, and I have to say, I am so impressed. I had a really bad experience with another online store before, so I was a bit nervous to try again, but I'm really happy I did. I bought a pair of boots that were sold out everywhere in the US, and Italy was my last chance. I got my Doc Martens X Rick Owens boots earlier than I thought, and everything went really smoothly. The boots were exactly like they were described, and the delivery was super quick. I will definitely be shopping here again in the future.
Review with most votes
Fast delivery of sought-after
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