Skullcandy Reviews
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Customer Service Experience
I recently had the pleasure of experiencing top-notch customer service from your company. I had a problem with a discount code, so I contacted your team for help. The representative quickly sorted things out, gave me a new code, and fixed the issue without any hassle. It was a smooth and pleasant experience.
On top of that, I placed an order in the late afternoon, and surprisingly, I got a message from the courier a few hours later saying my delivery was set for the next day. The package actually arrived before 10 am the following morning as promised. The fast delivery time and clear communication about the schedule really impressed me.
Despite the time zone difference between the US customer service team and me in Canada, I was impressed by how well things were coordinated and the quick responses I received. Your team's professionalism and efficiency went above and beyond.
Overall, I'm super impressed with the top-notch customer service from your company. The great support I got gives me confidence in your products' quality. I can't wait to enjoy the headphones I bought, and I'll definitely recommend your brand to others based on this great experience.Crusher Evo wireless headphones
These Crusher Evo wireless headphones are absolutely amazing! I just love the cool purple color and how comfy they feel when I wear them. What's really cool is that they have real buttons, not those annoying touch sensors like other headphones. I decided to treat myself to 2-day shipping this time, which I rarely do, but I got a bit confused about how it works. When I reached out to customer service, they were super quick to help me out and explain everything. Turns out, the 2-day shipping starts once the order is actually shipped, not from when you purchase it. My bad for misunderstanding, but they were so nice about it. As for the headphones, they're top-notch - the bass is awesome, my son loves them, and even my husband is a big fan. No complaints at all!
Wireless Earbuds
I recently bought a pair of wireless earbuds from this company and I have to say, I am really impressed with their customer service. The person I talked to, Eugene C., was a pleasure to speak with. She was patient and knowledgeable about the product, and she really took the time to understand my concerns and address them in a thoughtful way. I could tell that she genuinely cared about making sure I was satisfied as a customer. It's not often you find such great customer service these days, and I am truly thankful for Eugene's help. I even called back to make sure she got the credit she deserved because she went above and beyond to help me.
Push Active earbuds
Hey there, so I had a few hiccups with my Push Active earbuds, but when I chatted in for some assistance, I was actually pretty impressed. The chat bot let me know that my issue had been passed along to the support team, and they'd get back to me as soon as they could. And true to their word, I got an email with some really helpful troubleshooting tips within a few hours. I had already attempted to reset the earbuds myself, but the extra advice they gave me did the trick. I'm really grateful for the speedy reply and the support team's willingness to assist.
Push Active True Wireless Earbuds
Customer Service Agent Rose was awesome, she really made my experience stand out. She took the time to answer all my questions about the warranty, and really gave me a sense of the company's dedication to customer satisfaction. I'm hoping other agents, like Erwin, can follow Rose's example when it comes to delivering top-notch customer service. And let me tell you, the Push Active True Wireless Earbuds are top quality and fit just right.
Wireless headphones with a broken headband
I recently had an issue with a pair of wireless headphones I bought abroad. The headband suddenly broke, and I contacted customer service for help. Leng was so helpful and made it easy to get a replacement. They were professional and attentive, answering all my questions. I was really impressed with the great customer service and how fast they fixed the problem. Thanks for the amazing support!
High quality headphones and speakers
My time at Skullcandy was amazing! The staff really went out of their way to help me out and even hooked me up with a sweet 40% discount on my last purchase. Their customer service totally blew me away and convinced me to buy some headphones and speakers. And let me tell you, they sound like a dream! I'm hoping Skullcandy branches out into home audio and bone conductive headphones because I know they'd kill it in those areas too. The Barrel speaker I got has me pumped for the awesome sound it's gonna bring. Keep it up, Skullcandy!
Customer Service and Discount Coupon
I gotta say, I was really impressed with the customer service I got from this company. I had contacted them about a discount coupon I was waiting on, and not only did they get back to me super quick, but they also upped the discount just for me! It's not often you come across businesses that really care about their customers and go the extra mile to make them happy. This whole thing has convinced me to keep on supporting this brand and telling others about it.
Headphones with microphone
Customer service at this store is amazing! I dealt with a representative named Rey, and he was so helpful and really went the extra mile to solve my problem fast. He was patient, nice, and really put in the effort. I've never had such great customer service. The products are top quality too, so I'll definitely be a customer for life.
Headphones
Dude, I ordered these awesome headphones but they didn't send me all the stuff. Then out of the blue, this person contacted me quicker than expected and got everything sorted out in less than 5 hours. They really hooked it up fast. Gotta give props to the team for coming through - 10/10.
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Wireless headphones with a bro
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