SCOTTeVEST - Overall Rating based on 22 reviews
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Bling Rhinestone Chloe jacket
I had a really bad experience with the customer service at this company. The CEO supposedly reads all comments, but I had to call them out before they did anything. They admitted the product I bought was faulty and decided to stop selling it, but the solution they gave me was not good. The jacket I got had a broken rhinestone zipper after hardly any use, and they only gave me $20 in rewards points for my next purchase, even though their stuff is expensive. I lost respect for a company that doesn't support their products or their customers.
Pants with short waist rise
So I kind of messed up in my last review because I didn't read the pants description properly. The waist rise was supposed to be short, which I would have known if I read it properly. The customer service folks were really nice and helped me out.
My jacket purchase
Hey, I got this jacket online and it was total garbage. Turns out it had some harmful chemicals in it that weren't mentioned. Can you believe they delete negative reviews on their website? So sketchy. I tried to let others know, but they didn't post my review. Total bummer, eh.
Vests and shirts
As someone who buys vests and shirts quite often, I really like the design of the products. But, I have to say, I'm always let down by the quality. The company is good at marketing, but their customer service could use some work. I've tried many times to get permission to return items, with no luck. And even when I had a warranty issue, I never heard back from them. Because of these bad experiences, I'm going to shop somewhere else for my clothes from now on.
High price, multiple pockets, unbreathable fabrics
As a customer, I thought the idea of a bunch of pockets in the clothes was handy and practical. But, I gotta say, I was super disappointed with the quality of the stuff, especially the use of those synthetic fabrics that didn't let my skin breathe and made me uncomfortable. The prices were crazy high, it was hard for me to justify buying anything. And only being allowed to use one gift card per purchase was annoying. It made me decide to not use any of my gift cards at all, instead of feeling like I had to buy stuff that wasn't even good quality just because it was expensive.
Jacket
I bought a jacket from this company the other day. But when I got it, I found out the sizing and material were not what I expected. I was pretty let down, so I decided to send it back. I did everything they said for the return, got my RMA, and paid to ship it back. But then they ended up rejecting my return, which really caught me off guard.
Discount Code Issue
I had a bit of trouble with a discount code when I was buying something, but when I reached out for help, the customer service folks were amazing. They quickly got back to me and helped me out by applying the discount manually. They were really patient, understanding, and got the problem fixed fast. Getting that kind of personalized help totally changed my view of the company.
Jacket with interior pockets
The design of this jacket is pretty cool, but also kinda annoying. The pockets inside are so freakin' deep that they basically swallow up all my stuff. I've lost my keys, chargers, and important things in there multiple times, and they just disappear forever. It's super frustrating to keep digging around in there to find them. I even had to resort to cutting a hole in the inside just so I could get my things back.
Vest with long removable sleeves
I wasn't sure about buying a vest from this company at first because I didn't know if it would fit right. But when I reached out to customer service, I was really happy with how helpful and knowledgeable the rep was. Esther was so patient, kind, and knew the products inside out. She walked me through the sizing and answered all my questions. I was really impressed with how professional and helpful she was.
Lightweight accessible clothing
As someone who uses a wheelchair and doesn't have full use of my hands, I've been having a tough time figuring out how to carry all my stuff. These clothes are great because they're super light and have pockets in all the right spots, making it easy for me to keep everything I need close by. It's really handy having so much space in the pockets for all my things. I'm grateful for this thoughtful design that helps me stay organized and do things on my own.
New Travel Vest
I just bought a new travel vest to replace my old reliable one from 2011 that's been through a lot. The old vest survived over 200,000 miles of flying, went to three continents, chilled on a tropical island, and put up with years of rough handling on a tiny sailboat without looking worse for wear - except for a few holes from some clumsy cigar ash and a busted zipper, which was totally my fault. The pockets were super handy, and now I wear it under my safety harness when I'm out sailing to keep my important stuff close by. The quality and toughness of this vest have been top-notch, and I'm amazed at how well it's held up all these years.
New jacket
I recently picked up a new jacket from this store and it's honestly the greatest thing ever! The pockets are huge, I can stash all my snacks in there for whenever I'm on the go. It's like having a mini pantry with me wherever I am. Plus, this jacket is sooo comfy, I never want to take it off. I'm pretty much living in it these days. My mom even thinks it's pretty cool too.
Unisex travel vest
I just bought a unisex travel vest from this store, and I have to say, I'm really happy with how everything turned out. The sizes run a bit small, so I had to switch my medium for a large, which fits just right and lets me easily carry all my essentials in the many pockets. The vest is really good quality, made with strong material and smart compartments that will be super useful for my upcoming trips. I like how it's both stylish and practical. I can't wait to see how it holds up on my next adventure.
My new jacket
Hey, so I recently snagged this new jacket from an online shop and let me tell you, it was a total nightmare. The customer service was just terrible! They didn't stick to their return policy and had the nerve to try and charge me extra for exchanging my jacket. The agent I spoke to was beyond rude and kept pressuring me to fork over more cash, even though it wasn't right. I was honestly taken aback and let down. Definitely steer clear of this place, seriously!
Evil Return Policy
They're so shady. I got myself a new jacket, right? Did everything they said to return it, but ended up getting ripped off. I heard online that this kind of thing happens to lots of folks. It's just not right! That jacket was pristine, but they tried to say it had stains. Total falsehoods, I tell ya!
Vest purchase
I bought this vest from your company not too long ago, and I gotta say, I'm pretty disappointed with it. The material feels cheap and uncomfortable, plus there's a flaw in the stitching that makes the whole thing look messy. I tried talking to customer service about returning or exchanging it, but they weren't much help. This whole situation has left me feeling really let down and unhappy with my purchase.
High-quality jacket
I bought a really nice jacket from here not long ago and I was super bummed with how it turned out. The stitching started coming loose after only a couple of times wearing it, and that's just not cool for something that costs a lot. When I tried to get some help from customer service, I got passed around and ended up with a not-so-great response from the big boss. Treating customers like that is totally not okay.
RFID Travel Vest for Men
I got the RFID Travel Vest for Men in medium size, but it didn't fit right so I had to exchange it for a smaller one. The vest itself seems really well-made, but I was disappointed with the return process. The website's return policy wasn't very clear - it said I had to pay for shipping and handling if I didn't consult a fitting specialist, which I didn't know about. I found the website wording to be misleading, and the lack of clear return instructions left me feeling frustrated. I tried reaching out to the founder and CEO, but I never heard back. I like to support small businesses, but now I'm thinking twice about buying from them again.
Recent SCOTTeVEST Haul
I am totally obsessed with this brand's products. Their hoodies, yoga pants, and travel pants are not just stylish, but also super practical. The design is really clever, with pockets in all the right spots without compromising on style. The quality is amazing, and I just can't get enough of their stuff. Big shoutout to Sarah for her awesome customer service, she made my first exchange so easy!
Winter jacket purchase
I'm absolutely loving my winter jacket from this company! It's just perfect for those cold New England winters, and let me tell you, their customer service is top-notch. So get this, I accidentally lost the zip-off hood, but when I gave them a ring to order a replacement, Ethan hooked me up with a complimentary one that arrived in just two days. And the best part? The shipping was totally free! I can't even express how thankful I am for their quick and generous response. Now I'm all set to take on the cold weather - let it snow, I'm ready for it!
Review with most votes
Pockets galore!
I gotta say, the person I chatted with on the phone when I ordered my stuff was super nice! Like for real, she was so cheerful and helpful. It was like having a chat with a real... Read onBy: Brant