All reviews of E. Morar
Review about: Clarks
Free return shipping label
I was kind of annoyed when I tried to get a free return shipping label and they told me my Quebec postal code wasn't accepted. Seriously? Last I checked, Quebec is still part of Canada. But, I decided to give them a call and was pleasantly surprised to be served in French right away. After asking for it, I got the label I needed via email. Really good customer service. Thanks a lot.
Review about: Bloombox Club
Product overall good, missing plant
In the end, when I got my order, I noticed that the lid was a bit damaged, and to make matters worse, one of the plants wasn't there. It looked like the box was thrown together haphazardly, causing the missing plant. It took about 2-3 weeks of going back and forth, but eventually, I got 4 replacement plants, including the one that was missing. Even though I'm grateful for them fixing the problem in time for Christmas, I think they need to have stricter quality checks to avoid this happening again.