Public Desire

Public Desire reviews

16 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
88%
Would buy here again
Ordering
9.4
Service
9.4
Pricing
8.6
Delivery
8.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Heels

9.5

"I recently bought a pair of heels from this store. Unfortunately, I messed up and gave the wrong shipping address, which caused a little issue in g..."

Critical

Delayed delivery

5.0

"I'm super bummed about my experience with this company. I ordered something a few weeks back and still haven't gotten it. I've tried..."

Most Voted

Clothing of exceptional quality and accurate si...

10.0

"The clothes I bought from this company were even better than I expected in terms of quality and fit. They were true to size and made of really grea..."

Reviews (16)

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Heels

D

4 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently bought a pair of heels from this store. Unfortunately, I messed up and gave the wrong shipping address, which caused a little issue in getting my delivery. But, I reached out to their customer service team late at night to fix my mistake. To my surprise, they got back to me right away the next morning and helped me update the shipping address. I was really impressed by how quick and helpful they were in solving the problem. Thanks to their fast response, I got my package in just 2-3 days. All in all, I'm happy with the service from this company and would recommend them to others.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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High quality clothing, excellent service

K

3 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some stuff from this company and I gotta say, I'm super impressed with the quality of the clothes. They feel so nice and durable, totally worth the price. And not only were the products great, but the service was top-notch too. The website was easy to use, ordering was a breeze, and the customer service team was really helpful with all my questions. I definitely recommend checking them out if you want some high-quality clothes and awesome service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Missing package issue

S

13 reviews

9.0
Overall Rating
Would buy here again
Yes

I just went through a situation where my package was missing from my order. Thanks to Amy from customer service, she was able to resolve the issue quickly and efficiently. Amy was so helpful and made sure to address all of my concerns. She contacted the shipping department and found the missing package right away. I really appreciate the excellent customer service that Amy provided during this frustrating experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Black boots, sent wrong color

A

5 reviews

6.0
Overall Rating
Would buy here again
No

I ordered some black boots for an event, but when they arrived, they sent me the wrong color! So, I reached out to customer service to fix the mix-up, and they said I gotta place a new order for the right ones. Plus, I gotta wait for a refund once I send back the wrong boots. It's frustrating 'cause I really needed them for the event, and now I'm not even sure if I'll get the right ones in time. Ugh, if only they had packed my order correctly in the first place!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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high-quality clothes, new favorite website

R

9 reviews

9.0
Overall Rating
Would buy here again
Yes

I recently bought some stuff from this website and really gotta say, I'm super impressed with the clothes I got. The fabric is top-notch, feels so nice against my skin and seems like it'll last a long time. The designs are bang on, really trendy and just my style. I can't wait to buy more from them and I definitely suggest checking them out if you want some stylish, high-quality clothing.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Faulty item

C

6 reviews

9.0
Overall Rating
Would buy here again
Yes

Never thought I'd be bothered to write a review but damn, Marie had me shook. No back and forth, no drama, just efficient customer service that fixed my defected item in no time. No need to stress or argue like with other companies out there. Marie, my girl, thank you a million times for putting my mind at ease. Definitely gonna be ordering from here again knowing they take proper care of their customers. Thanks, Marie xx

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Clothing items purchased

L

1 reviews

9.5
Overall Rating
Would buy here again
Yes

The clothes I got from that online store were amazing, and they fit perfectly. They looked so good with the heels and bag I got too. I was seriously impressed with how they looked and felt.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Issue with refund

J

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I recently had a problem with getting a refund for something I bought. I contacted customer service and talked to Marie. She was so nice and quick to help me out, taking care of my issues right away and fixing everything super fast. I was really impressed with how well she knew what she was doing and how professionally she handled everything. All in all, the customer service I got was awesome and really made things a lot easier for me.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Unbeatable prices, high quality products, fast delivery

B

29 reviews

10.0
Overall Rating
Would buy here again
Yes

The prices at this place are unbeatable, eh. I was blown away by how affordable the products were, especially considering how high quality they are, eh. I ended up buying more stuff than I had planned because the deals were so good, eh. Plus, the delivery was super quick with no delays, eh. I'm really impressed with the whole experience, eh.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Delayed delivery

O

5 reviews

5.0
Overall Rating
Would buy here again
No

I'm super bummed about my experience with this company. I ordered something a few weeks back and still haven't gotten it. I've tried contacting them multiple times but all I get is the same old "be patient" reply. It's pretty obvious that my order is lost somewhere, but they won't send out a new one or give me a refund.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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Super quick delivery

D

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I always get my stuff really quickly from this place and they always let me know where it's at with tracking. Every time I order, everything looks just like the pictures. So awesome!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Killer boots

I

6 reviews

10.0
Overall Rating
Would buy here again
Yes

Oh man, I scored these awesome boots and they are seriously the bomb! They're stylish as heck and fit like a glove. The best part? The company kept me in the loop about my order and I got them lightning fast. The boots look exactly like the picture and I'm over the moon with them. All in all, it was an amazing experience and I'll for sure be coming back to shop here again!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Replacement item arrangement

S

21 reviews

9.5
Overall Rating
Would buy here again
Yes

I just wanted to share about my recent experience with Marie and Anna. They were so wonderful in helping me out when the item I ordered wasn't available or got lost. The customer service I received was honestly top-notch. Marie and Anna were super helpful, polite, and professional the whole time. They kept me in the loop about my replacement item and made sure I got it when I needed it. Their efficiency and dedication really stood out to me, and I would totally recommend this company to anyone who wants great customer service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Warm and comfy boots

B

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, I was super impressed with the service I got when I ordered my cozy warm boots. The website was a breeze to use, and ordering was quick and easy. My boots showed up right on time and were exactly what I expected - warm and cozy. I really liked how fast they came, and the whole experience was top-notch. Thanks a bunch.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Clothing of exceptional quality and accurate sizing

M

7 reviews

10.0
Overall Rating
Would buy here again
Yes

The clothes I bought from this company were even better than I expected in terms of quality and fit. They were true to size and made of really great material. I was really impressed by how durable and comfortable they were. And the service I got from the company was top-notch, so I would definitely recommend them to anyone.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Amazing customer service

C

2 reviews

10.0
Overall Rating
Would buy here again
Yes

I had a bit of trouble with the carrier losing part of my package when I was trying to return it, eh. But let me tell ya, the customer service reps really went the extra mile to make things right. Marie, Anna, and Helena made sure to keep me in the loop the whole time and made sure I knew they were on it. Their communication was top-notch and I gotta say, I'm really pleased with how they fixed the issue. Those gals are truly amazing!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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About Public Desire

Public Desire is a global online footwear brand that aims to offer trendy, stylish shoes at affordable prices for fashion-forward individuals. Although its history specifics, such as founding year and founders' identities, might not be widely known, the company has successfully established a significant presence in the fashion industry by tapping into social media and e-commerce platforms. The brand is particularly popular among young women looking for the latest in shoe fashion, including boots, heels, and sandals, and it often collaborates with influencers and fashion icons to widen its reach and appeal. Public Desire is known for its fast response to fashion trends, ensuring its offerings are always current and desired by its target market.

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Contact Information

🌐 www.publicdesire.com

Categories Public Desire

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Last update: November 29, 2024

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