Pit Viper - Overall Rating based on 19 reviews

68% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-01
Funky sunglasses

Hey, these sunglasses are amazing. They have all the style you could ask for, and when I put them on, I feel like I can take on anything. The quality is top of the line, and I g... Read onBy: valerie

Most relevant negative review

  2024-05-03
Sunglasses

I bought some sunglasses from this company a while back and man, I gotta say, I'm super let down. I ordered them two months ago and still haven't got 'em. I tried... Read onBy: Bill

Review with most votes

  2023-12-21
Shades ordered

I'm so annoyed with my package just sitting there for 20 days with the carrier. All I hear are excuses and it's really disappointing. Read onBy: khalid

Reviews (19)

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    Sunglasses

    I bought some sunglasses from this company a while back and man, I gotta say, I'm super let down. I ordered them two months ago and still haven't got 'em. I tried talking to the company for an explanation, but all I got was a robot email saying they're running late with shipping. It's so frustrating not hearing anything from them and not knowing what's going on. Feels sketchy, almost like a scam. I'm thinking about reporting them to the right people.


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    Funky sunglasses

    Hey, these sunglasses are amazing. They have all the style you could ask for, and when I put them on, I feel like I can take on anything. The quality is top of the line, and I get tons of compliments when I wear them. Definitely a must-have if you want to turn heads and stand out.


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    Sunglasses

    I bought these sunglasses like a year ago and they're still in really good shape. I love them so much that I'm actually considering getting another pair. Definitely would buy them again.


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    Awesome sunglasses

    These sunglasses are amazing, I wear them all the time and people always tell me how great they look. Plus, they're really tough - I've accidentally dropped them tons of times and they're still as good as new. The customer service was also really top-notch, they gave me all the help I needed when I had questions about my order. I definitely suggest getting a pair!


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    Polarized sunglasses purchase

    I was really disappointed with the customer service at this place, eh. When I had trouble with my shipping, the people working there were not helpful at all, and kind of brushed me off, saying it wasn't their problem. Plus, I found out that they delete any bad reviews on their site, so other customers can't see the truth and make good choices.


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    Polarized sunglasses

    What a complete disaster! I ordered a pair of polarized sunglasses for my son's birthday way ahead of time to avoid any delivery problems. But now, we're still waiting for the package to come. DHL hasn't been helpful at all, telling me to talk to the seller for help. I've tried reaching out to Pit Viper about the lost delivery, all I'm asking for is a refund for the item that never showed up. They haven't responded at all, no attempt to fix the situation. It's really disappointing to see this lack of responsibility and bad customer service.


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    Quality sunglasses, slow shipping

    The sunglasses I bought are top-notch quality and super comfy. They're really well-made and look pretty stylish too. But man, the shipping took forever! It took a whole 5 weeks for my shades to show up, eh? That's way too long, especially since I'm in Canada, eh? You guys gotta speed up the shipping to make customers happier, for sure.


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    Christmas presents - T-shirt and sunglasses

    I just bought a T-shirt and a pair of sunglasses for my son as Christmas gifts. I'm up here in Canada, so I made sure to order early to make sure they'd get here on time for the holidays. Unfortunately, the package went missing during delivery, but I was impressed with how quickly and efficiently the company responded. Pit Viper sent out a new shipment right away, and to my surprise, the items made it to Canada in less than a week. We didn't get them in time for Christmas, but I was happy with how Pit Viper stepped up and took care of everything. All in all, I was satisfied with the service and how they handled the whole situation.


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    Polarized LA Brights sunglasses

    These shades look so cool, it's nice seeing my kid rock them at school and outside. The polarized lenses are a nice touch, I'm thinking of getting more for me and the fam.


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    Recent sunglass purchases

    I recently picked up two pairs of sunglasses - one for regular use and the other specifically for when I'm out tearing up the trails on my mountain bike. I've got to say, the lenses on both pairs are top-notch, giving me clear vision and shielding my eyes from those harsh sun rays. What really sets these shades apart for me are the cool hinges that lock into place when I open them, making sure they stay put just where I want them. And as someone with a big noggin, I'm grateful for the bendy stems that let me wear them comfortably without squeezing my head too tight. But let me tell you, the mountain biking shades are a total game-changer. They offer unbeatable coverage and they work seamlessly with both my half-shell and full-face helmets, taking my biking adventures to a whole new level. All in all, I couldn't be happier with the way these sunglasses perform and look.


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    Sunglasses

    I just bought a new pair of sunglasses from this store, eh, and had a little problem with the tracking number they gave me. So I contacted customer service, and what do you know, a real person got back to me super quick, eh? They fixed the issue right away, and I gotta say, I was pretty impressed with how helpful they were. Definitely one of the best experiences I've had shopping online, for sure.


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    Shades

    Oh man, I was totally stressing when I ordered these awesome sunglasses online last week but didn't get a tracking number. I thought for sure it was a scam. But after I emailed and messaged them on their site, they reassured me and sent my shades in record time so I could have them for Christmas. They even threw in an extra pair for my bro! I just got them today and I am over the moon. Seriously, don't worry about those scammers - these guys are the real deal and you can reach out to them in multiple ways.


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    Sunglasses purchase

    I bought some sunglasses from this company not too long ago, and I gotta say, I'm super bummed about the whole thing. I ordered them back in July, and here we are in October, and still no sunglasses. I've emailed their customer service a bunch of times, but haven't heard a peep back. It's just not cool to leave customers hanging like this. I'm honestly shocked at how bad their customer service has been.


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    Canadian purchase experience

    I don't usually write reviews, but I just had to share my amazing experience ordering from the Canadian site. I placed my order on December 13 and they promised delivery within 5 days. After seeing some negative reviews, I contacted customer service 30 hours later when I didn't get a confirmation. At first, the response seemed automated, but when I reached out on the website, I got a quick and personalized reply. They gave me a Canada Post tracking number and my order arrived today as promised. The packaging was good and I got exactly what I ordered. Overall, I would give this company a solid 5-star review for their excellent customer service and on-time delivery.


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    Recent sunglasses purchase

    My new sunglasses are really something else, I'm telling you. I've been putting them through the ringer - doing all sorts of crazy stuff like stunts and jumps - and they're holding up like champs. But yeah, I did have a little mishap and messed up one of the earpieces. I was pleasantly surprised by how fast they sent me replacement parts though. And let me tell you, that lifetime warranty is a real game-changer. All in all, I've got nothing but good things to say about the quality and toughness of these sunglasses.


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    Shades ordered

    I'm so annoyed with my package just sitting there for 20 days with the carrier. All I hear are excuses and it's really disappointing.


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    Pit Viper sunglasses

    I've had my eye on Pit Viper sunglasses for a while now, but they were a bit pricey for me. When I saw they were on sale for the pair I wanted, I went ahead and bought them. Gotta say, these shades are top-notch quality and even better than I expected. They seem really sturdy, which is perfect for all the adventures I've got planned. Despite some worries from reading reviews, my experience with Pit Viper has been pretty good. Shipping did take a bit longer than I thought, but it wasn't a huge deal. I placed my order on November 16th and got it here in the Netherlands on December 14th. Customer service communication was good, though it was a bit tough to reach them by email. Using the 'contact us' page on their website was the key to getting any questions answered. All in all, I'm happy with my purchase and would recommend Pit Viper to others who don't mind waiting for their delivery.


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    PVs purchase

    So, I took a bit of a chance and splurged on some PVs, even with all the negative reviews floating around. They were definitely pricier than I would have liked, and I wouldn't exactly call them the most stylish glasses out there, but I guess that's the look nowadays. The emails they sent were a bit strange and maybe crossed the line a little, but hey, my teenage son really digs them, so I'll count that as a win. Surprisingly, they actually arrived much earlier than expected, thanks to DHL and Hermes (who aren't always reliable, but they came through this time).


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    Express delivery disappointment

    I recently bought something online, thinking I would get it in time for Christmas with express shipping. But it didn't show up when it was supposed to, and I tried emailing customer service a bunch of times with no reply. This lack of communication and not making the promised delivery time has really let me down and cost me money. Now I have to complain to the right people to sort this out.