A. VonRueden

I just got dishes as a gift from an online order, but the package arrived in bad shape. The box holding the dishes was falling apart, and some dishes were broken. I'm disappointed in how they were packed. Even though customer service offered to send a replacement set, I doubt it will be packed any better. It's annoying to have to send back the damaged set due to poor packaging.

I was really disappointed with the customer service at this place, eh. When I had trouble with my shipping, the people working there were not helpful at all, and kind of brushed me off, saying it wasn't their problem. Plus, I found out that they delete any bad reviews on their site, so other customers can't see the truth and make good choices.