LACOSTE Reviews
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Online order
Even though I was a bit worried hearing all those negative reviews, I took a chance and placed an order online. To my surprise, the delivery showed up at my door super quick, just 5 days after I ordered. Impressive, right? But let me tell ya, the returns process was a bit of a pain in the butt. I had to go online to ask for a label, which was tricky since I got a bunch of emails from DHL with no labels. After a chat with customer service, they fixed things up fast and sent me a label by email. Once I sent the stuff back, I could keep an eye on the package all the way to France. Lacoste let me know they got the items back, refunded me quick, and all was good. So, even with a little hassle returning stuff, overall, my experience was a good one.
Polo shirt
I just bought a polo shirt at the store and I must say, I was really impressed with the customer service I got. The person who helped me out, even though I didn't catch their name, was super professional and nice. They took the time to answer all my questions and made sure I found exactly what I was looking for. It made shopping there a great experience. Their knowledge and awesome customer service really made a difference in how happy I was with my purchase. I work in a similar field, and I definitely suggest this store to anyone looking for good products and great service.
Various clothing items and fragrances
I've bought lots of clothes and perfumes from this store over the years and I gotta say, I'm super impressed with how good the quality is. The sweatshirts, tees, and fragrances I've gotten have all held up really well, even after wearing and washing them a bunch of times. The stuff is durable and lasts a long time, which is awesome, especially for the price. And the customer service, whether in-store or online, has always been top-notch, making sure I have a good shopping experience. I'll for sure keep coming back and recommend this store to my friends.
Black polo shirt purchase
So, I got this new black polo shirt from the store and things went pretty well, for the most part. I ordered it on a Tuesday and got an email saying it was shipped the next Monday. It showed up on Wednesday, all nicely wrapped up. But, there was a problem with the sizing - it was a bit tight. I emailed customer service to ask about returning it, but never heard back from them. Kind of a bummer that they didn't get back to me. Now I'm not sure if I want to go through the hassle of returning it if they won't communicate with me.
Pullover purchase
I bought a pullover from the store not too long ago. The website was really easy to use and paying for it was a breeze. I liked getting updates about my order. It arrived quickly, but the pullover was too big, bigger than I thought. Sending it back was a piece of cake and super simple. In the end, I was happy with the store's service.
New shirt
I was really cheesed off with their service at first, eh! They were totally dodging my concerns, like I was stuck in a maze or something. Can you even believe that, eh? But then I was like, nah, that's not right! So I shot an email off to the big shots to file a complaint. And you know what? They actually paid attention! This dude named Felix, the Customer Service Supervisor, swooped in like a hero and straightened everything out. Now I'm feeling all cozy and content. Way to go, Lacoste, eh!
Premium quality shoes
I've been buying these shoes for more than 8 years now, and let me tell you, they're definitely worth the investment. The quality and durability of these shoes are top-notch - they still look brand new from the day I first put them on. The premium quality is beyond compare, and I have no doubt they'll last me a lifetime. Hats off to the brand for creating such outstanding footwear.
Clothes and customer service
I just love the clothes here, eh! They're so stylish and comfortable, eh. I've been buying them for a while now because they always hold up well, eh. I ordered something online, but it never showed up, eh. When I messaged them, they got back to me right away and were really friendly, eh. They sent me a replacement right away and even tossed in a voucher, eh. So awesome, eh!
Men's polo shirt
I just had the best experience talking to this customer service rep named Tierney. She was amazing and helped me find my order with no problems at all. Her communication was on point and made everything super easy. Huge shoutout to Tierney for going the extra mile to make sure I had a great shopping experience!
New shirts and shorts
I recently bought a couple of shirts and shorts at the store, and I have to say, the whole thing was quite disappointing. Ordering online was a pain, as the website kept showing things in stock only to find out later they were actually out of stock. The customer service didn't help sort it out, which just got me more frustrated. The prices were fair, but the lack of honesty about what was in stock online was a big disappointment. The delivery took forever and wasn't as smooth as I expected, which only made me more unhappy with the whole shopping ordeal.
Review with most votes
Polo shirt
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