Kenzzi Reviews

: 23
22% Would buy here again

Most relevant positive review

  2024-02-11
That's so cool! I came across some Tiktok videos and figured, why not give it a try? I started noticing a difference after a while and now I&#...Read on

Most relevant negative

  2024-03-29
I recently ordered something I really needed right away and paid extra for fast shipping. But here's the kicker - I never got an email confirm...Read on

Review with most votes

  2024-02-11
That's so cool! I came across some Tiktok videos and figured, why not give it a try? I started noticing a difference after a while and now I&#...Read on

Reviews (23)

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    Hair removal device purchase

    My experience with Kenzzi was amazing from beginning to end. I got a notification that my package had arrived, but I couldn't find it anywhere. So, I reached out to customer service right away and got a response within an hour. The person, Toni, was super helpful and quick. Soon enough, my package showed up in my mailbox in less than 12 hours. Toni's communication was speedy, clear, and made sure I got my order on time. She even checked in a few days later to see if I was happy with the product. The product itself arrived in just 4 days at my place in Denver, and it's already starting to work well. I'd definitely recommend Kenzzi after this great experience.


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    Hair removal device purchase

    Eh, this hair removal gadget has seriously changed the game for me. I was a bit skeptical at first, but I am so happy I decided to give it a shot. Honestly, I can't stand shaving and waxing, so this thing has been a total lifesaver. I mainly use it on my underarms and legs, and now I only have to shave like once every three weeks. I started seeing big results after just two treatments, whereas my sister needed like 3-4 treatments to notice a difference. I even got her one for her birthday, and she's loving it too. All in all, I gotta say, I'm super impressed and would definitely recommend this product.


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    Acne and age spot treatment

    I just got this acne and age spot treatment from this company, eh, and had a bit of a hiccup with some missing bits in my order. I got in touch with their customer service team, and they sorted it out in the end, so all good, eh. It did take a bit longer than I thought, but now I have the full product and fingers crossed it works as expected, eh. I've already seen some changes in my skin since using it once a week, and even got some nice comments about my skin, which is awesome, eh. In general, I'm happy with how things turned out, for sure.


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    My awesome results

    That's so cool! I came across some Tiktok videos and figured, why not give it a try? I started noticing a difference after a while and now I'm totally into it. It's almost like magic, but you have to keep at it. I have way less hair now and it's incredible. It can be a bit pricey, but it's definitely worth it. I've been telling all my friends about it, for sure.


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    Expedited shipping order

    I recently ordered something I really needed right away and paid extra for fast shipping. But here's the kicker - I never got an email confirming my order. When I contacted customer service, they said my item was being processed and shipped. But when I asked for tracking details, they went MIA. Eventually, I found out my item was on hold, and let me tell you, I was not pleased with the lack of info and communication from the company.


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    Kenzzi

    As a savvy shopper, I gotta say my experience with this product was a huge letdown. I thought the Kenzzi device was gonna be a game-changer, but once I got it, I realized it just wasn't cutting it for me. So, I followed the steps to return it like the company said. I packed everything up real good in one box, paid for shipping to send it back, and off it went. After a couple of weeks passed, I still hadn't seen my refund or heard a peep from the company. When I reached out to customer service, they tried to tell me they only got bits and pieces of the product back, even though I know I sent it all back together with a tracking number. It's frustrating to feel like your money's being taken and not getting any sort of fix for the problem.


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    Kenzzi order delayed

    I ordered a Kenzzi product about a month ago and I'm still waiting for it to arrive. I've been emailing them a lot asking for a tracking number, and I finally got one. But, after three weeks of not seeing any updates on the tracking, I found out that they didn't even send the product through the postal agency. I've sent so many emails, but all I get back are vague promises to check on the issue. I told them how unhappy I am, but they don't seem to care. I even asked for a refund, but they said no. I really recommend not buying anything from this company.


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    hair removal device

    I ordered a hair removal device three weeks ago and still haven't heard anything about when it's going to arrive. The website said it would only take 3-5 days for shipping, but it's been way longer than that and I haven't gotten a single email from them. This whole situation is really frustrating and I'm not happy with their customer service at all. I definitely wouldn't suggest buying from this company if you expect your stuff to show up on time and want to be kept in the loop about what's going on.


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    Hair removal device

    So, you know, I got this hair removal thing, eh? And, like, it didn't even work, you know? I was so pumped to try it, but it was a total bust. And then when I tried to get my money back with their "money-back guarantee," it was just a big mess, eh. They found all these ways to not give me my money back. It's so unfair, and I feel like I totally wasted my money on this useless thing, you know?


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    Delayed delivery and unexpected import taxes

    Hey there, just wanted to share my experience as a customer who ordered from Kenzzi. I gotta say, it was pretty frustrating dealing with the delays in delivery and having to pay unexpected import taxes. I waited patiently for over two months, and then out of the blue, DHL sends me an email saying my package is on its way but I gotta shell out some serious cash for taxes. Like, what?! Nobody told me about this beforehand, so you can imagine my surprise. When I tried to talk to DHL about it, they basically said it wasn't their problem and to talk to Kenzzi. Problem is, I've tried contacting Kenzzi before and never got a response. Plus, the lack of updates on my shipment just added to my annoyance. Waiting for so long for my order, only to get hit with unexpected fees, left me feeling pretty disappointed. This whole experience has definitely made me question Kenzzi's business practices.


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    Dissatisfactory purchase experience

    My recent purchase was a total letdown because the product didn't work like it was supposed to. When I reached out to customer service, they were not helpful or professional. I thought I could easily get a refund within the 90-day guarantee, but it ended up being a long process and my request was denied in the end.


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    Kenzzi order

    I'm really frustrated with the customer service and product quality I received. I bought something on Black Friday, and it arrived fast, but it was defective. I've been trying to reach out via email and there's been no response, and they don't even have phone support. I'm going to have to take this up with my bank to get a refund.


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    Hair removal unit purchase

    Oh man, don't even get me started on this company! Last year I splurged on a new hair removal gadget and man, what a flop. I was all hyped up to give it a whirl, but guess what? It was a dud. No matter what I did, it just wouldn't power up. I reached out to them countless times to ask for an exchange or refund, but it was like talking to a wall. No response at all! They've had my cash for ages and still no working device. Customer service is a total joke and I feel like I just wasted my money.


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    Influenced by influencers

    I bought something after seeing all those social media influencers talking about it back on February 20th, but I still haven't heard anything about my order. I sent an email on February 27th asking about it, but I haven't gotten a response yet. It's kind of disappointing that it's taking so long to hear back from them - good communication is super important for keeping customers happy. I should have listened to those reviews that mentioned stuff like this happening before, but I'm still holding out hope that my order will show up soon. I'll update my review depending on how things turn out.


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    Hair removal device

    I'm pretty upset about my experience at this place. The customer service is terrible - they didn't even bother to reply to any of my emails about my order. To make matters worse, I used a pay-in-four company for payment, and now I can't even dispute the charge. It's a total scam!


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