Huckberry

Huckberry - Reviews and experiences

Average rating
7.8 /10
Based on 20 reviews
Oct 2023-May 2024
Star distribution
54x
46x
35x
25x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

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Imported goods with high import taxes

Price

Man, those import taxes were brutal eh? I got a few things online and had to fork over an extra 30% just in taxes. Like, how is that even right? It really makes you wonder why other American websites can ship stuff to Europe for way cheaper. Huckberry seriously needs to fix their international shipping or else they're just wasting money on ads.

Outdoor gear

Product

I bought some outdoor gear from this store recently and I was really impressed with the quality. The stuff was just like it was described on the website and it exceeded my expectations in terms of being strong and working well. Ordering was easy and I didn't have any trouble finding what I wanted on the site. The customer service team was so helpful and quick to respond when I asked about sizes, giving me all the info I needed to make the best choice. All in all, it was a great shopping experience and I'll definitely be coming back to shop here again.

Cool gear

Returns & Refunds

I purchased some items online that looked really cool, but in person they weren't as great. Some of the items were decent, but most were just okay. I decided to return the things I didn't like, but it's taking forever to get my refund. Customer service isn't responding to my emails. It's just a complete mess.

Backpack purchase

Service

Hey there! So, I bought a backpack from this store not too long ago and honestly, I was super let down by their customer service. Like, right after I made my order, my account got shut down with no reason or anything from the company. They did end up giving me my money back, but the way they handled the whole situation was just not cool at all. It left me feeling pretty disappointed. I'd say to anyone else thinking of shopping there to maybe weigh their choices and not bother with this retailer. Just my two cents!

New jacket purchase

Product

I gotta say, I got this amazing jacket from here that I am just in love with! The quality is seriously top-notch and the style is exactly what I was going for. Oh, and can't forget about the customer service - it was outstanding, thanks to Samantha. She really went above and beyond to make sure I was happy with my purchase.

clothing, accessories, shoes, and home goods.

Price

You know what, I've ordered from this place a few times now. It's been your typical mix of good and not-so-good. The delivery is usually pretty fast, and I like that they keep me updated. Returns have been easy, which is nice. But I did notice that the prices seem a bit high on some things. Sometimes I'm not totally sold on whether it's worth it. All in all, not the worst, but definitely not perfect.

Return process for a Relwen product

Returns & Refunds

I found returning a product from Relwen to be really fast and simple. I really like Huckberry's return policy. I've noticed that a lot of their stuff is really good quality, but some things seem to be more about hype. They do have some great sales every now and then.