Huckberry20 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Imported goods with high import taxes
Man, those import taxes were brutal eh? I got a few things online and had to fork over an extra 30% just in taxes. Like, how is that even right? It really makes you wonder why other American websites can ship stuff to Europe for way cheaper. Huckberry seriously needs to fix their international shipping or else they're just wasting money on ads.
Outdoor gear
I bought some outdoor gear from this store recently and I was really impressed with the quality. The stuff was just like it was described on the website and it exceeded my expectations in terms of being strong and working well. Ordering was easy and I didn't have any trouble finding what I wanted on the site. The customer service team was so helpful and quick to respond when I asked about sizes, giving me all the info I needed to make the best choice. All in all, it was a great shopping experience and I'll definitely be coming back to shop here again.
Cool gear
I purchased some items online that looked really cool, but in person they weren't as great. Some of the items were decent, but most were just okay. I decided to return the things I didn't like, but it's taking forever to get my refund. Customer service isn't responding to my emails. It's just a complete mess.
Backpack purchase
Hey there! So, I bought a backpack from this store not too long ago and honestly, I was super let down by their customer service. Like, right after I made my order, my account got shut down with no reason or anything from the company. They did end up giving me my money back, but the way they handled the whole situation was just not cool at all. It left me feeling pretty disappointed. I'd say to anyone else thinking of shopping there to maybe weigh their choices and not bother with this retailer. Just my two cents!
New jacket purchase
I gotta say, I got this amazing jacket from here that I am just in love with! The quality is seriously top-notch and the style is exactly what I was going for. Oh, and can't forget about the customer service - it was outstanding, thanks to Samantha. She really went above and beyond to make sure I was happy with my purchase.
clothing, accessories, shoes, and home goods.
You know what, I've ordered from this place a few times now. It's been your typical mix of good and not-so-good. The delivery is usually pretty fast, and I like that they keep me updated. Returns have been easy, which is nice. But I did notice that the prices seem a bit high on some things. Sometimes I'm not totally sold on whether it's worth it. All in all, not the worst, but definitely not perfect.
Return process for a Relwen product
I found returning a product from Relwen to be really fast and simple. I really like Huckberry's return policy. I've noticed that a lot of their stuff is really good quality, but some things seem to be more about hype. They do have some great sales every now and then.
$800 purchase
I was so pumped to buy some stuff, spending $800 on things I thought I'd love. I was really interested in the free returns they talked about, made me feel good about trying stuff I wasn't sure about. But when my order arrived, one item just didn't hit the mark. Turns out, this company doesn't do free returns for us Canadians – unlike most places I shop from. That lack of honesty was pretty annoying and made me feel kinda tricked. I like knowing the deal with returns, so this whole thing left me feeling lied to and let down as a customer.
Excellent selection of menswear
I've been shopping with this company for about five years now, and let me tell you, their customer service is top-notch. Their selection of clothing is always on point - I've bought stuff from brands like Flint and Tinder, Proof, Wellen, and Freefly, and they never disappoint. Thanks to their awesome range of products, I haven't set foot in a retail store for clothes in years. The delivery is always quick, and the service advisors are super helpful and know their stuff.
Camping gear purchased
I had a terrible experience with this company. They never delivered my order, and when I asked for help, they treated me like I did something wrong. They didn't try to solve the problem and even suggested that I was lying. And to make matters worse, they blocked my number when I tried to contact them again. It's really disappointing for a company that claims to be reputable.
High-quality sustainable clothing
Huckberry not only has amazing sustainable products, they also have exceptional customer service. I've been a loyal customer for a while now, and I keep coming back for their in-house brands that use ethically sourced materials like recycled wool and organic cotton. The quality of their clothing is top-notch, and I really appreciate their commitment to sustainability. But what really makes Huckberry special is their outstanding customer service. They truly stand by their products and go the extra mile to resolve any issues that may come up. It's great to see a company that cares so much about their customers and the environment. Even though it's hard on my wallet, I can't help but love Huckberry for everything they offer.
My new fave store
They always listen to me and help me out. They are quick at fixing things and I really appreciate how they select awesome items for their website. Huckberry is definitely my go-to for online shopping now.
Glass bottles purchase
As a first-time customer at Huckberry, I was a bit unsure at first because of some not-so-great reviews I read online. But I decided to take a chance and ordered some glass bottles anyway. The whole ordering process went really smoothly, and I got a confirmation email right away. In just a week, my package showed up, and I was really happy to see how well everything was packed. The glass bottles were all safe and sound, thanks to the careful wrapping. I gotta say, I'm pretty impressed with the whole experience and I'll definitely be coming back to Huckberry for more.
Lems boulder boots
I bought a pair of Lems boulder boots online the other day. Oops, turns out I got the men's size by mistake when I meant to get the women's size. But no worries, the customer service folks were super helpful and walked me through the return process smoothly. I was able to swap the boots for the right size without any trouble. Gotta say, I was really impressed with their honesty and top-notch customer service.
Wedding shoes purchase
I just bought a pair of shoes for my wedding, and I gotta say, I'm very disappointed with the service. The shoes never showed up, and instead of fixing the problem, they just gave me a refund without saying much else. I had to rush to find another pair of shoes at the last minute, which made an already busy time even more stressful. I wouldn't suggest their service to anyone who wants a dependable and trustworthy shopping experience.
New shoes and a backpack
The shipping was brutal, they said it would arrive between Dec. 21-25 but now it's delayed until the end of December! Luckily, this really nice lady named Heather from customer service came through for me and hooked me up with a gift card. So, I'm not as stressed about it anymore.
Astorflex boots
I just bought my first pair of Astorflex boots at this store and let me tell you, the quality and craftsmanship are top-notch. They were so amazing that after a couple of weeks, I had to come back for another pair, this time for my dad. Of course, I went back to the same store because I was so impressed with my first purchase. However, I had a small issue with my second order. I decided to send an email and was pleasantly surprised by the exceptional customer service from a rep named Hazel. The way she handled everything really showed me how much this store cares about its customers. It's experiences like this that make me keep coming back, this is now my go-to spot for all my fancy boot needs.
Knife purchase
I recently bought a fancy knife from this company because I wanted to add a nice piece to my collection. When I got the item, I was disappointed to see that it had clearly been used before. It was not in the new condition that I had hoped for, especially since I paid the full retail price for it. I reached out to the company right away to address this issue. They agreed to send me a replacement, but it was still disappointing to receive a used item in the first place. Also, the customer service response didn't seem to acknowledge the fact that I was given a used item at full price, which was frustrating. This whole experience has made me hesitant to order from this company again. I expect to get new and high-quality products for the price I'm paying.
Last minute business trip items
I just bought some last-minute stuff for a work trip, but then I found out it wouldn't arrive on time. So, I contacted customer service for help. I was surprised at how helpful they were - they sped up the shipping for me right away. It's not often you come across such great customer service, especially when it involves changing an order. I was really happy with how well the customer service team took care of me.
Product quality and customer service
I had a really good experience with this company. The product was top-notch and the customer service went above and beyond. If there was ever a problem with a product, even a long time after buying it, they quickly replaced it or gave store credit. The customer service reps are always so nice to deal with. Just recently, Samantha helped me out over email and she was quick and polite. I've also reached out to them through text in the past and had a great experience.
About Huckberry
Huckberry is an online retail company based in the United States that was founded in 2010 by Richard Greiner and Andy Forch. The company specializes in curating and selling apparel, gear, and home goods geared towards an adventurous lifestyle, with a focus on products that blend style, performance, and durability. Huckberry aims to inspire its customers through storytelling around the products and brands they feature, bringing attention to quality craftsmanship and unique designs. Initially started as a men's retailer, it has since expanded its product range to appeal to a broader audience, maintaining a commitment to sustainability and supporting small brands and artisans. As of my last update, Huckberry has grown to become a significant player in the e-commerce space for outdoor and lifestyle enthusiasts, distinguishing itself with a carefully curated selection of goods that cater to the needs and tastes of its community.
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Categories Huckberry
Online shopping | Fashion | Sport & Outdoor | Office, hobby & party supplies
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Last update: November 2024
Review with most votes
Knife purchase
I recently bought a fancy knife from this company because I wanted to add a nice piece to my collection. When I got the item, I was disappointed to see that it had clearly been ... Read onBy: jamel