Browns - Reviews and experiences

As a Browns customer, I really like how they show detailed photos of their clothes on models from different angles. It's so helpful to see how the clothes might look when you wear them. And it's great to know the size of the model wearing the item to help figure out what size to order. But I think they could make the exchange process easier. A smoother exchange system would be awesome. It would also be nice to get more notifications when items are about to go on sale or are running low on stock. That way, we can make better decisions when we're shopping. And it would be awesome if they offered more shipping options and free shipping for orders over $150. It's a bummer to spend a lot of money and still have to pay for shipping. Overall, Browns is a good place to shop, but there's definitely room for improvement to make their customers even happier.

My time with this company was amazing. I just bought a pair of shoes from them and I was so impressed by how nice they are. Ordering was easy and quick, and I got my shoes really fast. The service I got was so good, especially when I had to return something. The customer service team was so helpful with the return. The prices were fair for the quality I got. The delivery was quick and smooth. Overall, I had a really good time with this company and would totally tell others to check them out.

I found some great gym clothes for my sister at this store. They had a really good variety, with brands like Sweaty Betty and Adidas by Stella McCartney. The items arrived quickly in Lisbon and were packaged nicely, even came with a nice black branded dustbag.

I was looking for a new necklace and found this website with the best price compared to other stores. I placed my order on a Thursday night and got a shipping confirmation just 9 hours later, which was a nice surprise. The package came quickly on Monday afternoon, even faster than some things I've ordered locally. The necklace was nicely packaged and just like the description online. I liked getting regular email updates about the shipping too. All in all, it was a great shopping experience and I'll definitely shop there again.

I recently bought a pair of Balenciaga Leopold ballet flats from this store, but I had to return them shortly after because they didn't suit my style. However, they denied my return saying the shoes looked more worn out and bent than when they were sent to me. I only had the shoes for 1.5 hours and tried on one shoe before realizing they weren't right for me. The style of the shoe is meant to look distressed, so I don't understand why they won't accept the return. I've been trying to sort this out for days now with no luck. It's really disappointing to receive such bad customer service, especially compared to other luxury retailers like Mytheresa, Matches, and Net.

My first time at Browns was amazing. The staff were so nice and really helped me find some cool clothes. The store had a nice vibe, and I really liked the cafe and garden. I definitely suggest checking out this cool shop for a one-of-a-kind shopping trip. I'm already looking forward to going back and chilling with a glass of wine by the cherry blossoms!

I bought two bags from this store recently, eh. One of them came in the wrong size, I ordered a small but got a mini instead, eh. And the other bag showed up damaged, eh. Even after I showed them proof of the mix-up, Browns said it wasn't their fault and wouldn't admit it. I've been talking to them for weeks, sending emails and making calls, but nothing's been fixed yet, eh.