Grayson Purdy

So, I bought this Gucci schoolbag for women from an online store not long ago. Everything went fine when I placed my order, got a confirmation email with all the info I needed. But then, when the package was supposed to show up, it got sent back to the sender without any reason, which was a real letdown. I reached out to their customer service for help, but they were no help at all and wouldn't give me a refund. Dealing with such lousy service and lack of responsibility from the company is really frustrating.