BladeCity - Overall Rating based on 22 reviews
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3 knives
I'm really disappointed with how unresponsive the customer support team has been. I've been trying to reach out to them for weeks about my order of 3 knives, but haven't heard back at all. It's been a whole month since I placed my order and I still don't have any information on when my shipment will arrive. This kind of service is just not okay, and I won't be buying from them again for sure.
Knife Set
I ordered a knife set from an online store recently, eh. It's been more than a week now, but I still haven't gotten any shipping confirmation for my order. When I tried to contact customer service, I got no response, eh. My phone calls went to a full inbox and my emails only got generic replies saying they'll forward my concerns. This lack of communication has left me feeling unimpressed with their service, eh. It's worrying that even though their website looks nice, they seem to have problems delivering their products. It makes me wonder about how reliable their operations really are, you know?
Chinese sword
I wasn't sure about ordering a blade from this company at first, but I decided to go for it and bought a Chinese sword. After about a week and few days, I got the sword in good shape. I had chosen the 1-3 priority delivery, but when it didn't come on time, I got in touch with the company. They got back to me quickly and gave me a refund for the delivery fee, which was nice. Overall, I'm happy with my purchase. The price was fair compared to other options, and the sword's quality was worth the wait. The only downside was the delivery time, which took about 9 days. Given the distance between Florida, where the company is, and California, where I am, I get why there was a delay. Despite that, I'm happy with the product and the service from the company. They were nice and quick to respond to my emails, which made the whole thing a positive experience. I'll definitely think about ordering from them again in the future.
Faulty OTF knife purchase
I got my brother-in-law an OTF knife for Christmas on November 29th. Finally got it yesterday, but it's a dud. Half the time it won't even open properly, which is not cool. I tried emailing and calling the company, but haven't heard back yet. This lack of response and faulty product is just not okay.
Alien Battle Ax
I just got my Alien Battle Ax from this company and I gotta say, even though it took a bit longer than I thought to show up, it was totally worth it. The quality of the product is amazing and I'm super happy with what I got. Plus, I was pleasantly surprised by the bonus mystery free knife that came with my order.
Quality knives
I gotta say, this place has some seriously top-notch knives. And the customer service ain't too shabby either - quick and friendly. Now, as for the shipping dates, I don't get why some folks are complaining. Good things come to those who wait, eh? Plus, I reckon they make the knives fresh after you order, so it's gonna take a bit of time. All in all, I'm pretty darn satisfied with my purchase and would definitely recommend it to anyone in need of some sharp blades, eh.
Set of knives with blade tilt issue and one blade failure
I got a set of knives from BladeCity and yeah, both of the bigger knives were a bit off with the blades. And then to top it off, one of them wouldn't even open on the second day I used it. I tried fixing it but something inside the handle was messed up. I asked for a refund right away, but I still haven't heard back from them. Gonna have to see how they deal with this before I decide if I'm gonna give them a good or bad review depending on how quick they respond and their customer service.
Crossed my fingers
So, I ordered something nice for my old man for Father's Day, but it took so long to get here. I mean, seriously, I wanted to prove to him that I can choose good gifts, not that my timing is off! I tried to reach out, but no one got back to me. Finally, after what felt like forever, it arrived. Thank goodness! But next time, I'll be sure to read some reviews before I shop here again.
Purchased a knife bundle
I got this knife set from the store recently and I was so disappointed with what I got. The knives were kinda dirty with hairs and stuff on them, which was totally gross. I had to clean them really well before I could even think about using them. Also, I was supposed to get a specific knife model but they sent me a different, smaller one. The pictures on the website didn't match what I actually got, so that was a big letdown. And the shipping took forever, which was frustrating, especially with everything going on with Covid. Overall, my experience with this store was really disappointing and I wouldn't tell anyone to shop there.
Knife set
I just bought a set of knives from this company and had a little problem with one of them. But the owner got in touch with me directly and fixed the issue right away. I was really impressed with the customer service they gave me, you don't often see that kind of commitment from online businesses. They replaced the item without any trouble and I'm really happy with how it turned out. I definitely suggest this company to anyone looking for good quality knives. Big thanks to the owner for going the extra mile to make sure I was happy.
My recent purchase
Eh, so I made a purchase from BladeCity not too long ago, and I gotta say, the whole experience wasn't exactly what I was expecting, eh. I put in my order back in December, and it took forever for the stuff to show up, eh. I reached out to their customer service, and they said they'd rush the shipping, but that never happened, eh. There was even a moment where I thought about cancelling my order because of the delays. But eventually, I got my stuff and I was happy with the quality, eh. Despite the hiccups at the beginning, I'm thankful that the company came through in the end and made things right.
Black mini automatic knife
I recently got myself a sweet black mini automatic knife from this store and let me tell you, I am super happy with it. The knife is really well-made and actually heavier than I thought it would be. It's got a closed length of about 3 inches and a 2-inch blade. This ain't my first time shopping at this store, and once again, I'm really impressed by the quality of their products. This knife is an automatic, out-the-front style, not a switchblade, which is just how I like it. It's awesome for cutting twine, plastic, and boxes, so it's definitely a handy tool to have around. The small size means I can tuck it into my front pocket no problem, which is a big win in my books. Overall, for the price I paid, including shipping, I think it's a great deal for the quality I got. I totally recommend this store to anyone looking for a solid knife.
high-quality knife
I wasn't too sure about buying at first, but talking to customer service really helped. The person I spoke to was super nice and explained everything in a way that made sense. They took the time to answer all my questions and I could tell they really value their customers and the company's reputation.
Italian stiletto knife
I ordered an Italian stiletto knife from this online store, eh. It took over a week for my order to be shipped, and I got an email response saying the label had been created but the item hadn't been sent yet, you know. I just wanted them to ship the knife without all the delays and games, eh. However, after a while, I finally received my Italian stiletto and I am happy with it, you know. The knife is well-made and sturdy, definitely worth the price, eh.
Cool knives
So I ordered these really cool knives online and I was super excited to receive them in the mail. But man, they took so long to get to my house! I know there's a wait if you order at a specific time, but shouldn't I get my next order faster? Seriously! I just wanted my knives right away so I could show them off to my friends.
Blue Monsoon Prism (order #305694)
I bought a Blue Monsoon Prism from BladeCity on July 20, 2022. I've been trying to ask about my order through email but all I get are computerized responses saying my request is updated. I really want to get my order soon and I'd like to know when I can expect it to arrive. Thanks!
Low-quality butterfly knife purchase
I just bought a butterfly knife from this site, and honestly, I was really let down by the quality. The blade felt like it was made cheaply, and the handle had this weird rubbery texture that made it seem more like a toy than an actual knife. Plus, the blade was super dull, and the handle started to crack after only one day of using it a little bit. The quality control on this thing is definitely lacking - the handle was basically about to break off after just a few days. It was a total waste of money, so I would suggest not buying from this site.
$100 knife purchase
Ordered a $100 knife about a week ago and it finally arrived today in the mail. Gotta say, I'm really happy with the quality of the knife. The shipping took longer than I thought, which was a bit of a bummer. But, when I got in touch with customer service, the owner went ahead and refunded me the shipping costs, which was a nice surprise. It's pretty obvious that if you chat with their customer service, they'll make things right. Even with the shipping hiccup, I'm thinking of buying more of their stuff down the line, 'cause this knife is just awesome.
Knife set
I gotta say, I was totally surprised when my package showed up today out of nowhere. I had been waiting eagerly for my order, but when I checked the tracking info, it still said it was in Miami. I was getting worried that I'd been scammed, but thankfully, the package arrived unexpectedly. Even though it was a bit confusing at first, I have to admit that my experience with BladeCity was actually pretty good. The knife set I got looks amazing and seems really well-made. I'll definitely be coming back to shop here again.
Sick knife
I stumbled upon this sweet knife online and decided to order it. When I ran into some issues with my delivery, I gave them a call and had a chat with a real person who sorted out my USPS tracking questions and all that jazz. I've reached out a few more times after that and they've been super helpful each time. I'm totally convinced this place is legit. The dude even shot me a neat video to assist me with a problem I was facing. I'll definitely be buying more knives from this store!
Review with most votes
Knife set
I gotta say, I was totally surprised when my package showed up today out of nowhere. I had been waiting eagerly for my order, but when I checked the tracking info, it still said... Read onBy: Morgan Dooley