Allbirds - Overall Rating based on 25 reviews
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Unfulfilled order
I ordered a pair of shoes that never made it to me, even though the tracking said they were at the depot for delivery. I contacted customer service and they got back to me right away, saying they'd send me another pair. Luckily, the second pair actually arrived. The customer service was awesome, but I was bummed about the first order not showing up. The shoes are super comfy, though.
Comfortable shoes, quick shipping
These shoes are honestly the comfiest pair I've ever gotten! They look great, super light, and just perfect for every day. I went with the Tree Runners Go and I gotta say, I'm so impressed with how cozy they are. And the shipping was crazy fast, which is always a nice surprise. All in all, I'm really happy with my buy and for sure gonna shop here again.
Bought tree shoes
I got my tree shoes really quickly! They're so comfortable and light. You can even wear them without socks. The toe box is really wide, especially if you go up a size. They look great with any casual outfit. I'm super happy with them, eh!
Shoes
Man, those new shoes I got are so cool! They're super comfy and look amazing. I'm gonna rock them all summer!
Fast shipping
If you go for express delivery, they're gonna need your signature. They can't just drop off the package at your door like last time. But other than that, everything was fantastic. Just gotta shell out a bit more cash for the guaranteed delivery. Overall, it's all good.
Shoe Exchange for Smaller Size
I just swapped my shoes for a smaller size 'cause they didn't fit right. The folks at customer service were super nice and took back my old shoes with no problem. The whole exchange was quick and easy, and now I'm loving my new shoes that fit perfectly. I'm really happy with the service and my shopping experience at this store.
Comfortable and stylish shoes
I just bought a pair of shoes from the shop in Covent Garden because I couldn't find a comfy and stylish option anywhere else. The people working there were so nice and knew their stuff, helping me find the perfect pair in the right size. They didn't have the color I wanted in the store, but I found it online pretty easily. It was a bit more expensive, but honestly, these shoes are so comfortable, I don't regret it at all. I think I'm gonna keep shopping there and might even get some ballet flats next time.
Runner Mizzles
I had a bit of a problem with the waterproofing on my Runner Mizzles, my go-to shoes for commuting in London. This was my second pair, and the first one lasted until the tread wore out without any problems. Fortunately, Chris from the team was super helpful and quick to address the issue and solve it for me.
Delayed order received
After I ordered my stuff, it took almost two weeks to actually get it. And, like, no one even bothered to say why it was taking so long. It was pretty disappointing not hearing anything from customer service about the delay.
Two incorrect deliveries
Unfortunately, I made two orders from the store and got two deliveries of the wrong items. Now I have two pairs of things I don't want. I tried to fix it by contacting Customer Support and sending a picture of the wrong items, but they haven't gotten back to me. This lack of communication and how they handled the situation has left me feeling disappointed with my shopping experience at the store.
Allbirds tree runners
These shoes are like seriously walking on clouds, eh? The delivery came super quick, and the shoes are so soft and light. I've tried shoes from 'On' and 'New Balance,' but these ones are hands down the comfiest. I can't wait to bring them along when I travel, eh.
New shoes, excellent customer service
I gotta say, the customer service at this place is amazing. I just got a new pair of shoes, and even though they took a bit longer to arrive because of a French holiday, they came in good shape. The new shoes are even better than the old ones, but the right shoe is still a bit loose. Not a big deal, though - I just used a heel grip and now they fit perfectly. Overall, I'm really happy with the quality and service from this company.
Waterproof and fast shipping
I just wanted to say that the shoes I bought are amazing! They're waterproof, arrived fast, and were really well-packaged. They go perfectly with my Tree Runners and since the weather in Canada can be so crazy, having both pairs was definitely a good call.
Comfortable and sustainable footwear
I went to the store the other day and I was really impressed by the staff there. They took the time to explain all the different types of shoes they had and helped me choose the best one for me. I also liked how they focus on making sustainable products.
Running shoes purchase
I got these running shoes in my usual size, but they turned out to be too small. So I reached out to customer service and was really happy with how quickly and nicely they got back to me. They made it super easy to return the shoes, even though they had a bit of wear. I swapped them for a half size bigger, and now they fit just right. Gotta say, I'm pretty impressed with the service I got here.
Comfortable shoes
The purchasing process was super easy, eh. I found the right size right away and placed my order without any problems. The delivery was quick, and the shoes are so comfy and soft, just like my last pair from this company. Even though the price is a bit steep, the quality of the shoes makes it totally worth it. I would for sure suggest these shoes to anyone who wants both comfort and style, eh.
New shoes
I needed some new shoes to replace my super old ones that I can squish in my backpack. I reached out to them about what I was looking for, and they gave me a fantastic response, guiding me to the perfect pair. The new shoes fit perfectly, are light to carry, and are incredibly comfortable. I'm really hoping they last as long as my old shoes did!
Tree Dasher 2 size up
I picked up the Tree Dasher 2, and they fit me so nicely since my feet are wide. These shoes are just so comfy, I really like the cushioned heel! Normally, my toes get sore from seams in other shoes, but these ones are seamless and just right. They have a minimalist look and feel like they'll last a long time, definitely recommend them.
Sustainable shoes
As a customer at the sustainable shoe store, I was really impressed by the bio-based materials used in their products, eh? It's great to see a company taking steps towards sustainability in the fashion industry. However, I did find that the size instructions on the website were a bit misleading, you know? I recommend double-checking the sizing before making a purchase to avoid any sizing issues, for sure.
Dirty Tree Runner sneakers
So I recently picked up a pair of Tree Runner sneakers in blue from this place, and I gotta say, I'm kinda disappointed. Like, the delivery took forever, and when the sneakers finally showed up, I noticed they were getting dirty super fast. The material just attracts dirt like nobody's business, and no matter how much I try to clean them, the dirt just won't budge. It's frustrating dealing with constantly dirty shoes, especially when they weren't cheap. I was expecting better quality and durability from this company, but it looks like they fell short in that area. Overall, I wouldn't recommend these sneakers if you want something that will actually stay clean for more than a day.
Review with most votes
Breathable runners
Wow, these shoes are so amazing eh! They're really breathable and super comfy to wear all day. I really like that they're environmentally friendly too. The story behin... Read onBy: Gorczany