Photobook - Overall Rating based on 20 reviews
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Custom art book purchase
I just bought a custom art book from this company to show off some of my artwork. I tried a few other companies, and I thought their software was the easiest to use for putting the book together. When I got the book, there was a technical problem, but the customer service team was so helpful and nice. They quickly sent me a new one. I'm really happy with the whole experience and will for sure think about using their services again.
Calendar purchase
The company tricked me by not telling me about the pricey delivery fee for my calendar order. They didn't mention the £12 charge upfront, I only found out about it after I bought the calendar. It felt sneaky and like a surprise cost that I wasn't ready for. I think I only bought it because of a voucher I used for a Cyber Monday deal, which is really disappointing and feels like a trick. The company should be more honest about their delivery fees and not hide important information in the fine print. I want to know why the delivery fee is so high, it doesn't make sense for a calendar to cost that much to ship. This whole thing has made me feel like I got scammed, and I would tell others to be careful with this company.
Expensive photo album shipped from overseas
I just bought a photo album from this company and it was kinda pricey. But then, when it arrived, turns out I had to pay a $100 customs fee because it was shipped from another country. I get that some companies make stuff outside of Canada to save money, but it would have been nice to know about this fee before I bought it. It's a bit of a letdown. I think they should have been more upfront about it so I wouldn't have been caught off guard. Just a heads up to others - watch out for extra fees when ordering from this company.
Photobook purchase disaster
Oh my goodness, I'm really frustrated at the moment! I thought I was ordering from a company in the UK, but it turns out they're actually based in Malaysia. I needed this photo book for my mom's birthday, and now it's going to be late because of some annoying customs problem. And to top it off, I paid extra for fast delivery, but it doesn't seem to have made any difference! I can't even call them to express my frustration, their WhatsApp chat is like a ghost town, so all I can do is hope they respond to my email. I am definitely not going to use this company again, oh my gosh!
Value for money photo books
I found making the photo books I ordered online was simple, there were tons of great deals that made them super affordable. The printing and shipping were quick and efficient, definitely worth it for the price.
International photo album order
I recently ordered a custom photo album online, thinking it would come to me no problem. But turns out, it was being printed and sent from Malaysia, which they didn't say on the website. The first courier, DHL, sent it back to the sender, so that delayed things. Photobook told me they'd send it again through Aramex. Then Aramex called me a week later, saying my album was held at customs and I had to pay a customs fee to get it. That extra charge caught me off guard and I was not happy, especially since photo albums are supposed to be duty-free in the UK. The website's wrong info on where it was coming from and the delivery date just added to my annoyance.
Photo book purchase
I recently bought a photo book and gotta say, it wasn't the greatest experience. At first, I was excited about the deals, but then I found out the shipping costs were sky-high. Turns out the company's from a whole other country, so no wonder the fees were so steep. Plus, the website was a pain to use - super confusing and hard to figure out how to make my photobook. And don't even get me started on the mobile app - kept messing up my orders, so frustrating. And the whole using Artificial Intelligence for design? Let's just say it didn't impress me - ended up with poorly cropped photos and bad colors. Customer service tried to help, but the solutions just meant more money out of my pocket, leaving me even more disappointed.
Online photo book purchase
I ordered a photo book online and it was supposed to be delivered by courier. The courier messed up and returned it to the sender instead of delivering it to me. I sent an email to customer service to sort out the problem, but they haven't responded yet. I was really looking forward to giving that photo book to my granddaughter, so this situation is very disappointing.
Photobook purchase
I just bought a photobook and let me tell you, I was blown away by how great it turned out. Even though I didn't check any reviews beforehand and was a bit nervous, I was so happy to see that the photobook was even better than I imagined. The pictures were printed beautifully, and I couldn't find anything wrong with it. I'm definitely going to recommend their services to anyone looking for a photobook, and I'll for sure be coming back in the future.
Book duplication attempt
I tried to copy a book and make some edits using this service, but it turned out to be a big disappointment. I kept getting error messages, and when I tried to get help online, I didn't hear back at all. And to top it off, they kept emailing me saying they had responded when they hadn't. Needless to say, I wasn't happy with the lack of support and how slow everything was.
Photo book creation
I just made a photo book with this company and I gotta say, I was really impressed with how it turned out. Making it was a breeze, the quality of the final product was amazing, and the service was super fast. I wasn't expecting everything to go so smoothly, but I was pleasantly surprised. I'll definitely be using this service again for my next photo book projects.
Misleading delivery timeline
I was so disappointed with the company's delivery timeline. They told me my order would come in 4 days, but it's been 2 weeks and it still hasn't even been shipped. It's frustrating and not okay. I suggest looking for other options if you want your order on time. Don't bother with this company.
Photobook for sis
I got this awesome photobook for my sister in London and it was great! I paid extra for the 7-colour upgrade and it made the photos look really vibrant. The shipping cost a bit much, but it arrived pretty quickly so I think it was worth it. I'll definitely order again!
Book order for Christmas gifts
I just ordered 12 books in November as Christmas presents. When they arrived, they were nicely wrapped and came on time. The books were awesome, although one had some pages that came loose. I got in touch with customer service in January, and they were really sorry about the issue and sent a replacement right away. Their customer service was top-notch and made me feel important. The books were amazing overall, and ordering was easy. I definitely suggest this service to others.
Canvas print purchase
I recently bought a canvas print from this company, and I gotta say, I was really let down by the quality. I sent them an email on November 29th to let them know how disappointed I was. After waiting for weeks, on December 14th, I finally got an email saying they'd reprint the canvas for me. But when I got it, it was still bad quality and didn't match the colors in my original photo. I'm still waiting for them to fix this mess. The customer service I've gotten from them has been the absolute worst I've ever had to deal with. I've sent them a bunch of emails and even sent a physical letter, but I still haven't gotten a satisfactory response. The email I got on December 21st was just a generic one that didn't really address my concerns or offer a solution.
Quality photographs and products, reliable service
I've been coming back to this place for a few years now, and I gotta say, the photos and products here are always top-notch. The service is exceptional too, with deliveries showing up either on time or even earlier than expected. Definitely worth giving them a shot!
Photo book
I've gotta say, I was so happy with the photo book I got not long ago. The paper quality was top-notch, and the pictures were so clear with colors that really stood out. Everything from ordering to getting it delivered was easy-peasy.
Huge Albums
Choose your photos carefully because the 16.
Quick and easy photobook creation
The process of making my photo book was really easy and straightforward. They had lots of templates to pick from, which made it simple to make it my own. I got my book super fast, within a week. The quality was top-notch and I was really happy with how it turned out. Because of all this, I'm now a loyal customer. Plus, I love that I can now share my finished photo book with friends and family once I've ordered it.
Wedding Photobook Delivery Issue
Eh, so my photobook from this company has always been top-notch. But, our latest order for our Wedding Photobook was a bit of a headache when it came to delivery. The editing and ordering went smooth, but the photobook took forever to get to us. It was like a whole month before we finally got it, and let me tell ya, we were pretty peeved about it. Even with that hiccup, the photobook turned out amazing, eh! It really captured the essence of our big day, gotta give 'em that.
Review with most votes
Wedding Photobook Delivery Iss
Eh, so my photobook from this company has always been top-notch. But, our latest order for our Wedding Photobook was a bit of a headache when it came to delivery. The editing an... Read onBy: N. Brekke