All reviews of O. Kessler

  • Review about: Db

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    Would buy here again
    Overall

    Laptop case sipper replacement

    I had a problem with the zipper on my laptop case in my backpack, so I reached out to the customer service team at DB. They were so helpful and quick to respond, sending me a video tutorial on how to fix it and a link to get a replacement bag under warranty. I was really impressed with how fast they helped me out. The next day, I got my new bag delivered right to my door. I'm really happy with the service I got and would definitely recommend DB to anyone else.


  • Review about: CheapOair

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    Would buy here again
    Overall

    Wanted to change my ticket while on vacation in Canada

    So, y'know, I requested a call back from customer service about changing my ticket like a week ago. And I still haven't heard from them. Their customer service is just brutal, man. I wouldn't suggest them at all.