currencyfair reviews

After using the platform for over ten years, I recently had some issues with the service. I transferred funds and waited a week without getting any acknowledgment or receipt. This was a big drop in the level of service I usually get. As a customer for a long time, I felt let down and annoyed by the lack of communication. I even thought about taking my business somewhere else in the future. However, after contacting customer support by phone, I got the help I needed. It looks like phone support is faster than email communication. Even with this bump in the road, I'm optimistic that the issues will get sorted out and the service will go back to the way it used to be.

The app was super easy to use for transferring my funds, but I ran into a problem with the transfer and had to reach out to customer service. The person I talked to was really helpful and fixed my issue right away. Emails may take a bit longer to get a response, but all in all, my experience with this company has been great. The staff are super friendly and know their stuff, which makes me trust using their services again down the road.

I've had some ups and downs using this service. I like how easy it is to use and the good exchange rates they offer. But there are some things that bug me. First off, the app doesn't always recognize my Face ID, so it's a pain to get in. Also, I don't like how I have to exchange my money right away when I send it, it stresses me out to keep an eye on rates to get a good deal. Lastly, I've noticed that sometimes transfers aren't received on time by the folks I send money to. It worries me, especially for urgent transactions.

I sent some money to my buddy in the States, eh? It was a real pain in the butt, took way too long. They were all suspicious like I was up to something shady, but I was just trying to help out a pal, ya know? Ended up having to send the money all over again through my own bank. Was super frustrating. At least they refunded me the fees for the second transfer, so that was decent of them. Still, not overly impressed with the whole situation.

So, I had this situation with a fund transfer gone wrong recently. It was a big amount of money and I tried reaching out to the company through email and phone a bunch of times, but no luck. The funds were still missing after almost 2 months. It was super annoying to deal with the delays and not knowing where my money was. After waiting for what felt like forever and bugging them with more calls and emails, I finally got through to someone on the phone who actually helped me out. They mentioned there were some internal communication issues causing the delay, which kinda makes sense. Still, the lack of response at first and the long wait weren't cool. I'd say the service was just okay overall.

I've been using this currency exchange service for a while now and it's been pretty good up until my last transaction which left me feeling let down. At first, everything was smooth sailing with competitive rates and reliable service. But my latest experience was a bit of a letdown. There were delays in processing my transaction which seemed to be because they were short-staffed, as mentioned in the message about a high volume of queries. On top of that, the amount I received was less than what was originally quoted to me, which was disappointing. I'm hopeful that these issues are just temporary and that the service will get better in the future.

Exchanges and transfers have been going smoothly and the rates are pretty good. The only downside is the phone app - it's not very reliable. It keeps freezing and I have to log in multiple times.

I've been using this service for a while now, and everything was going well until recently. My last two transactions didn't go so smoothly. In April, my funds got sent to the wrong account by mistake. Then, in May, it took more than a week to finish a transaction. I had to call and wait on hold for over 15 minutes before I could talk to someone about it.

As a long-time customer of the company, I was really surprised and let down when my AUD transaction got delayed out of the blue. It was super frustrating to have my money stuck without any heads up or explanation. I was really disappointed with how they didn't keep customers in the loop about the pause in processing AUD transactions. I've always counted on the company for fast and reliable service, but this whole situation has made me doubt their operations. Despite sticking with them for years and recommending them to my friends, I'm now worried about how dependable their service really is. It took multiple inquiries and emails before my money was finally sent to the right account, but the delay was way longer than expected. This whole mess has me questioning whether the company can actually deliver on their promises and keep up the level of service I've grown used to.

Setting up a currency exchange transfer can be real frustrating, especially when you're trying to reach customer service on the phone. It can really test your patience having to wait on hold for ages. But when you finally do get through to someone, they're super patient and helpful with any problems or questions you've got. Despite the bumpy start, I gotta say, the service is top-notch and I'd totally recommend it to others.

I've been using this service for a few years now, and everything was always smooth sailing until my last transaction. I had a little hiccup and had to contact customer support. After doing what they asked, I got an email saying they got my money but needed me to confirm the transfer details again before they could give me the funds. I did that, but accidentally sent the request twice, causing more delays. I emailed customer support again, and they replied the next day, fixing the problem and sending me my money.

I've been using this service for a few years now to send money from the UK to Portugal, where I live. The transfers always happen on the same day, the exchange rates are great, and the app they give you is super easy to use. I would definitely recommend this service to anyone who needs to send money regularly.

I had a really bad time with that currency exchange stuff. They had this neat feature where you could set a trigger rate to buy, but now it's gone! And don't even get me started on waiting for funds to show up before changing. Like, why did they get rid of those great options?! I'm not too thrilled about it.

I've been using this service for more than ten years now, sending money to Australia and South Africa with no problems at all. I've told my friends about it and they're happy customers too, never even thought about trying another service. The customer service is great and the whole thing is super easy.

I've been with the company for nine years and never had any issues until now. Lately, there have been long delays with my funds. Since February 19th, I haven't been able to make any transactions in Australia. I tried reaching out to customer support and asking for my money back, but all I get are robotic responses that don't help at all. I'm annoyed with how slow they're being in fixing this. I really hope they give me my money back soon.

I just got my money back after waiting for 8 days, way longer than I thought it would take. Owen did his best to explain the delays, but I think there's still a lot of room for things to get better. Customers deserve to know why there were such big issues with the service.

It's faster than they say, with great rates, and the app is a lifesaver for me when I'm making a lot of transfers. I have a student studying abroad and a house to pay for, so I haven't bothered looking anywhere else for rates. Why waste time when the best option is right here?

My recent money transfer wasn't great, to be honest. I've been using this service for years with no problems, but this time it took 8 days instead of the usual 2. I tried contacting them through email, their contact form, and even Facebook, but got zero response. It was really frustrating not knowing what was going on, especially with the amount of money involved. I felt like I was left in the dark and worried about losing my funds. I'm sharing this to warn others about my experience and hopefully get some help from the company because their customer service has been really disappointing.

Oh my goodness, you won't believe the crazy experience I had trying to transfer some money! I thought it would be a breeze, but it turned into a huge disaster. I attempted to send $10,000 and it completely vanished - it was a total nightmare! I was panicking because that was my retirement gift and I needed it right away. I had been using this company for over a decade, so I was really disappointed in their shady business. Luckily, they finally reached out to me after I posted a review online, and I got my money back the next day. Thank goodness! But for real, they seriously need to up their customer service game.

I tried to send some money with them and it like took forever, eh? I was so frustrated, you know what I mean? Finally, I called the help desk and this guy named Sean totally saved the day. He fixed everything super quick, he was awesome, eh?