CLUB SWAN reviews

Using the crypto card has really made a difference in how I handle my crypto in the last year. It's become my preferred way to spend my crypto without all the hassle of P2P marketplaces. Before, I only had those options for converting my crypto, but now I can enjoy easier transactions thanks to this card.

I'm really upset about you keeping that money that doesn't belong to you. It's just not right and I can't support your services because of it. Please do the right thing and give back the €7700 to our friend Uli quickly. That money is his, not yours.

I had a bunch of problems with my payment when I was trying to buy something at your store. First off, I was trying to use cryptocurrency to pay, but I never did it before so I was kinda lost. On top of that, my credit card wasn't working for some reason, which was really frustrating. And then, the two-factor authentication was slowing everything down. But, your support team was amazing! They helped me right away and even gave me other options to get my money quickly. I was super mad at first, but they explained everything so well that I felt better about using my account in the future. They made sure I understood everything they were saying, which I really appreciated. Good work!

I've been using this platform for a while now, and let me tell you, it's amazing! The instant liquidity is a game-changer for me - whether I'm buying or selling crypto, it's quick and easy. And it's a relief to know they're fully compliant, especially with how crazy the market can be. I can't say enough good things about this platform and app - it's dependable, safe, and gets the job done.

The company took my money and never gave it back, so I'd suggest avoiding them if I were you.

After finding out about the shady business practices of that company through a friend, we've made a decision to steer clear of any future dealings with them. Their lack of skills and communication, along with their habit of dragging things out, just don't cut it for us. It's important to have trust in business relationships, and they just don't meet the mark. I won't be passing on their financial services to anyone in my network, business or personal. They really need to think about how their actions impact the future of their company. I strongly suggest they take a different approach, both for the sake of their customers and the company as a whole.

I was happy with how fast my order arrived from this company, but I was bummed when it took three days for the money to show up in my account after I bought it. It was annoying to see the money come out of my credit card right away, but then have to wait for them to finish the transaction. This wait made me feel pretty crappy, and I really hope they get better at this part of their service going forward.

Every time I have a question, the staff here is always on point and super helpful. They really know their stuff and it shows in how they answer. Plus, they're always respectful and never make me feel dumb. I really appreciate the stellar customer service I get here.

I put some money into Club Swan a while back and I've been waiting for a refund for over three months now. I've tried reaching out to them multiple times but haven't heard anything back or gotten my money back. This kind of customer service is not okay and I'm very disappointed in how they've dealt with this. I'm worried to hear that they might be going bankrupt because it makes me doubt if I'll ever get my money back.

Even though I had some trouble logging in that ended up taking longer to fix than I had hoped, the issue did eventually get sorted out. The customer service team was really helpful and worked hard to make sure everything was back on track quickly. In the end, I'm happy with how everything was resolved and I'm grateful for all the work the team put in to solve the problem.

I was really let down by the service I got at the club. They said I was gonna get one thing, but I ended up with something totally different. And when I tried to sort it out with customer service, they told me I had to close my account and start all over again just to get what was originally promised. Basically, I'd lose the money I already paid. Dealing with all of this was a headache, and the customer service team took forever to respond and didn't really help much. All in all, my time with this club was all about promises that went unfulfilled and service that just wasn't up to par.

I had a pretty rough go with my refund at that place. It took way too long and I felt like nobody was really listening to my concerns. The customer service was pretty subpar and I was left feeling really annoyed and not too happy with the whole situation. I wouldn't suggest this place to anyone after what I went through.

I recently had a problem with my prepaid card getting frozen unexpectedly, and now I can't access my funds. I've been waiting for seven months trying to withdraw my money, but the process is going nowhere. The company isn't saying much and it's making me feel frustrated and uncertain about when I'll get my money back. On top of that, my account somehow got changed to a different name out of the blue without any explanation. I've tried everything to talk to the company – emails, phone calls, even the chat service – but all I get are vague answers and no clear timeline for fixing things. I'm really disappointed by the lack of responsibility and urgency from the so-called 'Financial Team'.

This service is just terrible for anyone trying to make a crypto deposit, it's a real nightmare. Took forever for my funds to actually show up, and there was a real risk of losing them with no chance of getting my money back. And don't even get me started on the customer service - it was the worst, I felt so frustrated and like I was being totally ignored. I really recommend that people steer clear of this train wreck of a service, it's just not worth it.

The service at this place was really impressive. I liked the unique options and their focus on new tech like Bitcoin. The fees were a bit high for me, but I respect their innovation. I'm curious to see if they'll lower the fees with more competition. It's a good start to getting into Bitcoin!

I've been using this travel card/account from this place for a while now and it's been great. I've used it to book flights, hotels, and tours with no problems at all. I've been to all sorts of places like Asia, Europe, USA, and South America, and every time, my experience with this place has been amazing. I definitely recommend their travel card/account if you want an easy and efficient way to book your travel stuff.

This place calling themselves a currency exchange service is quite the joke. Can't even manage to credit my account after a simple exchange. The service here was absolutely terrible. Huge fees charged and now I've been waiting 16 hours for them to credit my account with the exchanged funds. When I contacted support, all I got was the same scripted response about "finance is investigating." Feels like they're just playing games with my money, and it's super frustrating. If you value your time and money, definitely avoid this place.

If you accidentally pay too much, don't count on getting your money back. Despite going back and forth with emails and providing lots of proof for weeks, I still haven't seen the money returned. It's really frustrating. I'd steer clear of this place.

I sent my USDT to sell and bam, can't complete it! No notice at all. Talked to customer service, and all they keep saying is that they're doing "enhancements". What the heck? An unexpected error? They don't even know when it's gonna be fixed! My precious money is stuck there, and they still charged me that monthly fee. Outrageous! I need my cash now! Still waiting for a solution! It's already July 7th, and nothing! Still stuck! Club Swan? More like Club Scam!

Sorry folks, but I gotta say, this place needs to step up their game when it comes to paying out. My money has been in limbo for months now, and it's starting to feel pretty hopeless. The fact that they suddenly stopped working with the payment processor has really put me in a tough spot. If you're thinking about working with them, just be careful.