eDreams45 reviews

44% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-12
Trip savings

I recently booked a trip using this website and I gotta say, it was a pretty good experience. The site was user-friendly and had lots of options for flights and places to stay. ... Read onBy: Mabel Friesen

Most relevant negative review

  2024-05-02
Flight booking

I recently booked a flight through that company and man, oh man, was I super disappointed with the whole thing. So get this, after I booked my flight, I got an email saying I wo... Read onBy: kaia

Review with most votes

  2022-05-04
Airline Tickets

In June 2021 I bought tickets via eDreams "Flexible Fare Guarantee" which let me transfer my flights without charge. Due to COVID closing borders I rang them to get my... Read onBy: Chris S

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    Tickets to Toronto - Istanbul

    Please avoid buying your tickets from eDreams. Do not get into the scam by trying to save few $. Their customer care DO NOT work on weekends and on Weekdays UK time 9 to 5. If you have any issues with airlines, airlines CANNOT do anything and since eDreams customer is not available most of the time, you end up loosing your money or get stranded somewhere. And your Refund will NEVER be proceed, I am awaiting over a year and they stop responding to my mails.
    Honestly, just spend little extra money and buy tickets from airlines directly, you will have far better customer service guaranteed.


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    Flight ticket

    Edreams is the best. They give you exactly what they promise...an electronic trip.. in your dreams!
    I paid $1600 .. never got a refund.. but got to see Singapore, San Fransisco before landing in Toronto in my dreams.. only to wake up and realise that I'm still in Bangalore, India.. Customer service is non existent and I will never buy another ticket again.
    That was an expensive dream for $1600.. i could have checked in to The Waldorf Astoria with free breakfast in bed for a family of four and still have money left to burn
    DO NOT FALL FOR THIS SCAM OF A COMPANY UNLESS YOU WANT TO PAY FOR DRAEMING


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    Travel Services

    I booked a trip to Cabo using this company. Got a confirmation of flight there, resort and return flight. Couple days later I was informed the return flight was "declined". Went on there site to see what was going on, and it was no help. Spent an hour on the phone with an agent, who assured me the return flight was "re-booked", and paid another fee. The day before I was set to leave, got a notification from them indicating the airline indicated I was "double booked". Spent another hour on the phone with an agent, who assured me my return flight was confirmed. Also assured me I would get another email confirming and that I was over-reacting. Well I left to Cabo as planned, and had no issue with the outgoing flight or resort. However, the day before I left, I tried to check in online for my return flight, and got a notification that there was no reservation in my name nor under booking number I was provided. Then, couple hours later, I received notification from eDreams that my return flight booking had been declined. I was stuck having to go to the airport, visit the counters of 5 different airlines, 4 of which were overbooked (including the airline I thought I was scheduled to return on), and ultimately pay over $800 for a return flight on American Airlines. In all, I was in airports over 12 hours on my return. These guys are taking calls from India, you can't understand a work they say on the phone, their web site is tough to navigate, and the entire process was horrible. I would look elsewhere, and will definitely never use again. Those jerks had me leave to a foreign country without a return flight!


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    a flight

    i don't think there is a worst customer service than this. i was charged 200 euros more of the original price on my car and when complain was ask to show the screenshots of the original price. As if. Furthermore the price was still at the original level even after i was charged 200 euros more. id rather loose a limb than buy anything else from edreams


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    Car Rental

    They took my money but didnt have a car available. They tried to sell me something way out of my price range. I asked for a refund and was not given one. DO NOT BUY FROM THESE CROOKS!

    They do the same for plane tickets! DO NOT BUY FROM EDREAMS




About eDreams

Yes, eDreams is an online travel agency that provides a wide range of travel services including flight bookings, hotel reservations, car rentals, and vacation packages. Founded in March 1999 by Javier Pérez-Tenessa de Block, James Hare, and Mauricio Prieto, the company initially served the US market before expanding to Spain and Italy. Over the years, eDreams has grown to become one of the largest e-commerce travel companies in Spain and a significant player in the European market. It operates under various brands, offering comprehensive travel options by comparing prices from hundreds of airlines and hotel suppliers to provide customers with affordable and customizable travel experiences.


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    Contact Information

    🌐 edreams.co.uk



    Categories eDreams

    Vacations | Cheap holidays | Airlines Ticket Providers


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    Seite online seit: August 31, 2017
    Letzte aktualisierung: November 29, 2024