Network Solutions reviews

I had a great experience with the customer service team at this company. The person I talked to was super professional, knew their stuff, was really polite, and took the time to help me out. It was so nice to finally talk to someone who actually knew what was going on and could give me the info I was looking for. I was a bit bummed when I called at first, but both the person I spoke to and the one who transferred me showed me the importance of having a great loyalty team and top-notch services.

I recently bought a domain registration and website hosting package from this company, and I gotta say, I was really impressed with the service I got. The person I dealt with, Ananya Rao, was super helpful and knew her stuff. She not only gave me what I needed in a friendly and efficient way, but she also made sure I understood everything about the process. Unlike some other places where you gotta ask a million questions, Ananya went above and beyond by giving me info that I didn't even know I needed. Her going the extra mile really made a big difference in how I felt as a customer.

Today, I got a call from a real person at this company. They told me about some changes happening with our email. The person on the phone took the time to explain it all to me and stuck around while I made the changes and tested them out. In a world where everything is automated and there's not much human interaction, it was so nice to get such personalized and helpful service. The person I talked to was really kind, explained things well, and was super friendly. It made the whole experience easy and stress-free. I'm glad I'm a customer of this company.

The service I got from the representative was amazing! She was so friendly, knew her stuff, and really made sure I had everything I needed. I was blown away by how quickly and effectively she fixed all my problems. It was clear she wanted to make sure I was happy and did everything she could to make that happen. I hope I get to deal with her again next time. All in all, it was a fantastic experience that went above and beyond what I expected.

I'm always on edge when it comes to potential security breaches, especially after getting my identity stolen last year. Those phone calls from companies really make me paranoid, no matter how nice the person on the line is. But I gotta say, the agent I talked to, let's call her Chelsea, was super polite, professional, and comforting. With all the fraud going around, it's terrifying to think of the risks out there. I did some digging on a particular company and found some sketchy comments, so it's always a worry. But Chelsea's kindness and expertise were like a breath of fresh air. I just hope I don't end up getting scammed all over again by another company this time.

So, I had this problem with my email and needed some help. Super relieved when I got in touch with Bob, he really knew his stuff. Bob listened to me, checked out my email, and made sure everything was legit. He guided me through fixing my email and explained it all really clearly. It was such a relief to chat with someone who knew their stuff!

I've been with this company for more than ten years now, and I must say, their services are absolutely fantastic. The process for website hosting and domain registration is so easy to use and seamless. The platform is reliable and secure, which gives me peace of mind knowing that my online presence is safe and sound. The customer service team is outstanding - they are knowledgeable, patient, and always willing to help with any questions or problems. Their expertise is truly priceless, especially for someone like me who isn't very tech-savvy. Overall, I am extremely happy with the reliability and professionalism of this company.

So, I was having trouble renewing my SSL certificate and I reached out for support. The person who helped me was really quick and provided great advice. They fixed my issue right away and I was so grateful for their assistance. I'm definitely giving them a full five stars!

This company has been my number one choice for registering domains and hosting for years. Recently, I had a problem buying a new domain and had to reach out to customer service for help. I was pleasantly surprised to talk to a real person on a Saturday, which is pretty rare nowadays. Jai from customer service was amazing - super nice, patient, and very helpful. We sorted out the issue together and I'm really pleased with how it turned out. Thanks to their top-notch customer support, my issue was fixed quickly and efficiently.

Oh my gosh, Erica Mae M was seriously amazing helping me out with the backorder for my domain name! She was really cool and explained everything so clearly. I'm so excited to have my domain name back, it's gonna be awesome!

I just contacted technical support about having trouble sending emails to a certain domain. The folks at this company were so helpful in figuring out what was wrong and guiding me through how to fix it. A shoutout to Justine for her amazing help! Even though I'm not the best with tech stuff, she walked me through updating my DNS settings so that everything would work smoothly. I really appreciate her professionalism, patience, and understanding during the whole thing.

I had a problem with my email not coming through on my phone, and being 85 and not too good with technology, it was really getting on my nerves. But Coby, the person helping me out, was so patient and helpful. He listened to what I had to say and gave me clear instructions on how to fix the problem. His professionalism and dedication to helping me out really made him a superhero in my books. I'm thankful for his help and for getting the problem sorted out quickly.

Hey everyone, I just gotta give a huge shoutout to the tech support team at Network Solutions! I was dealing with a real headache of an issue with my hosting service, and I could hardly explain what was going on. But Chad from the support team was super patient, took the time to understand the problem, and got it fixed in no time. His professionalism and dedication really deserve some major recognition. It's not every day you find customer service that good. Hats off to Network Solutions for having such awesome and helpful staff members!

Today, I had a great chat with a customer service person who really knew their stuff. They quickly figured out what was up and fixed it with no hassle. I was pretty impressed by how smoothly they handled my problem and came up with a good solution.

I just renewed my domain with this company, and let me tell you, it was a total headache. The whole process was way bumpier than I thought it would be, and I ran into a bunch of problems. The customer service was seriously lacking, and it felt like they didn't really care about me as a customer. I had to work super hard to finally get my renewal done, and it was more of a pain than it needed to be. All in all, I was not happy with the service I got.

I recently got my website done by this company, and let me tell you, it was quite the journey. Whenever I needed help, it felt like the folks over there weren't all that interested in making things easier for me. They kept telling me to put in a ticket for every little thing. But then, everything changed when I chatted with Kaitlynn D. She really knew her stuff and paid close attention to all my concerns, fixing things up real quick. Kaitlynn even fixed up some mistakes from before, making my website faster and better designed. Her professionalism and willingness to help really stood out, so I just had to give her a shoutout. Thanks a ton, Kaitlynn D!

I had some SSL problems with my website and contacted customer service for help. Arlene P was super helpful and knew a lot about SSL. She explained everything in simple terms and made sure my site was good to go. I wasn't sure what services I needed at first, but Arlene cleared it all up and even got me a refund for services I didn't need. Her knowledge and patience in breaking down the technical jargon were really impressive.

Eh, so get this, I had this seriously ancient website that was in rough shape, you know? It was like way behind the times and needed a total makeover. But then, this guy Justin from the web place totally came to the rescue! He gave me all these great tips on how to jazz up my site and make it more user-friendly. Plus, he actually fixed stuff on my site while we were chatting on the phone! Talk about impressive customer service, eh? Justin really knew his stuff and made a huge difference for me. I'm stoked about all the changes he made!

Michika D and Jamie S were amazing during our website building journey. Michika was super efficient, patient, and knew what she was doing. She was so helpful and professional, making the whole process easy-peasy. Jamie S was also a total gem when it came to web hosting. He went above and beyond to make sure we had everything we needed, exceeding our expectations. Their service really made a big difference in our website building and hosting experience.

I had a bit of trouble with my billing and renewing online the other day. So, I decided to contact customer service for some help and ended up speaking with Chelsea M. She was so nice and really got what I was going through. Chelsea not only helped me sort out my renewal issues but she also spotted a fake email pretending to be from Network Solutions. Her quick thinking and positive attitude made a big difference in my day. Even with some noise in the background, she stayed on track and focused on helping me out.