ClevGuard26 reviews
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Quick and informative customer service
The customer service rep Sara was really helpful and answered all my questions quickly. She took the time to explain everything about the product, making sure I knew how to use it correctly. I was totally impressed with her knowledge and professionalism.
dumb purchase
This is the worst thing I ever bought, so stupid. I canceled it immediately but I already paid for 3 months in advance. You can only use it on the computer to spy on someone's phone. And you know what? It doesn't even show any call or search history! Waste of money. There are much better free apps out there that actually work.
Phone software
So I downloaded this phone app, eh? And you know what? It wouldn't work on my iPhone, can you believe it? I tried to figure it out but it just didn't want to work with the iOS version I had. So I decided to contact customer service, and this super friendly person named Joy was so helpful and gave me a full refund. She was so kind and understanding, she really made my day. Big shoutout to Joy!
Excellent customer service
I had an awesome experience with customer service, especially with Sara from technical support. She was so helpful and knew her stuff about the product. Just want to say a big thank you to her for making sure my problem got fixed quickly.
Software Support
I had a chat with a representative about the features I wanted and was really happy with how they helped me. They promised to pass on my request and I'm grateful for their support. Even though the current program doesn't have what I need, I'm feeling optimistic for the future thanks to the great customer service.
Spy software purchase
I just bought a spy software to keep an eye on my kid's phone, and I gotta tell you, it did exactly what I wanted. The services they offered were on point. The only issue I had was that sometimes the data didn't match up, and installing it on the other phone was a bit of a hassle. But man, those screenshots were top-notch.
Product talk with Ivy
I just chatted with Ivy, and she was so friendly and quick to respond. Even though I'm not looking to buy anything right now, I'll definitely come back just because of Ivy!
Efficient and Knowledgeable Customer Support
I gotta say, my experience with the customer support team was awesome. They were so helpful, knew what they were talking about, and got things done quickly. I really enjoyed dealing with them, and I was super grateful for all their help. Huge thanks for the fantastic service!
Payment assistance
I had a payment problem not long ago and I got in touch for help. The support crew got back to me real quick and gave me all the info I needed to fix things up fast. Big thanks to Ivy for her awesome help in sorting it out. She handled it all with skill and care, it was really impressive. I appreciate the fast and efficient service I got.
Monitoring software purchase
The installation instructions were really bad, and they didn't provide any computer apps for monitoring. There was no phone support, and the tech support via email was not helpful at all. Overall, it was a disappointing experience.
ClevGuard app
I'm so excited because this app is really awesome! The folks who assist me with technology stuff are really friendly and explain everything in detail. I believe they should inform us when there are issues with bugs or the servers, though. Overall, I really enjoy using this app.
Package issue
I had an issue with the package I ordered using a discount code from a third party. Sara from customer service was a big help through email and she sorted everything out for me. Thankfully, I finally got my package and I'm really happy now! Just a heads up, be careful with coupon codes because they might not work with third party affiliates, like MyCommerce.
Customer service experience
I just wanted to say a big thank you for the amazing customer service I got from your team. When I first reached out with my issue, everyone was so professional and attentive. Sara was especially great - she was super helpful and supportive every step of the way. It meant a lot to me how she really dedicated herself to finding a solution to my problem. Thanks for taking care of everything from beginning to end.
Cancellation support
Working with the support team this time wasn't too bad at all. I had to cancel my subscription since I no longer needed to monitor my devices. Ivy from the support team was really helpful and was able to solve my issue in a way that I was happy with. It's nice to see customer service that really wants to help out. Thanks Ivy for making the whole process a bit easier!
Quick and efficient customer service
I got really good customer service from the team - they made buying stuff super easy.
Monitoring software
I recently bought monitoring software from this company to keep tabs on what my kiddo was up to online. But darn it, ran into some tech troubles and couldn't get it working right. So I got in touch with their customer service for help, and lemme tell ya, they were real champs. Ivy, in particular, really went above and beyond to troubleshoot the issues. She was patient, knew her stuff, and was determined to make sure I had a good experience with the company. Ended up deciding to go for a refund, and Ivy made it all super easy. Even though the software didn't meet my expectations, I gotta say, Ivy's top-notch customer service really blew me away.
Subcription issue
Hey there! I had an issue with my subscription and then this person Illy helped me out big time, fixing it really quickly and effectively. Just wanted to say a big thank you to Illy - you're awesome!
The program helped me solve my problems
They helped me set it up and add some new features. It's been awesome, eh!
Quick and helpful customer support
I just got this new program and I had a few questions on how to use it properly. I sent a bunch of emails to customer support and they got back to me super fast. And not only that, but they were also super helpful and made sure to answer all of my questions fully. It really felt like they truly cared about my experience with their product and went out of their way to help me. I'm really thankful for the great support I got and it definitely made me even happier with my purchase.
Easy communication
I really enjoyed chatting with the folks at the store, they always replied and helped ease my worries. Every now and then the system would crash, but it was no big deal.
About ClevGuard
ClevGuard is a technology company that specializes in providing solutions for digital safety and information security. Their main focus is on developing software aimed at parental control, data protection, and online surveillance prevention. The company's flagship product, KidsGuard Pro, is designed to help parents monitor and manage their children's mobile device usage, ensuring they are protected from online dangers such as cyberbullying, inappropriate content, and online predators. ClevGuard emphasizes privacy and security, offering tools that allow for discreet monitoring and data encryption. The history of ClevGuard traces back to its establishment with a mission to enhance online safety and security for individuals and families, developing a range of products and services to address various digital threats and concerns over time.
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Categories ClevGuard
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Seite online seit: October 11, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Canceling subscription
The customer service rep, Ivy, was super patient and on the ball when I had to cancel my subscription. Even though I didn't need the service anymore, Ivy went above and bey... Read onBy: Donnelly