Imani

I had a chat with a representative about the features I wanted and was really happy with how they helped me. They promised to pass on my request and I'm grateful for their support. Even though the current program doesn't have what I need, I'm feeling optimistic for the future thanks to the great customer service.

I've been shopping at this store for a while now, and I have to say the pre-order process can take a bit longer than I'd like. But let me tell you, it's totally worth it when you finally get your order. Whenever there's been an issue with my delivery, Bianca has been amazing at sorting it out. She always goes the extra mile to make sure everything is sorted. Her knowledge and skills in dealing with customer questions are really impressive.

At first I wasn't sure about this anti-gray hair product, but I decided to buy it anyway even though I was skeptical. When I used it, it seemed like a regular hair dye product and it even left stains in the sink. After just one use, my hair, which was 90% gray, turned a light brown color, even though my natural hair color is almost black. I'm not entirely convinced that it actually works to color the hair naturally. It doesn't make sense that such a groundbreaking product wouldn't already be available from big beauty companies with a lot of research and resources. Plus, I'm not sure what's even in it, so I ended up throwing it away.

Hey there, I'm just reaching out to check on my order. It's been about a month and I haven't received it yet. I placed my order on January 26th and the last update I got was on March 19th. I'm starting to wonder if it's ever going to arrive or if I should just ask for a refund. Can you let me know what's going on with my delivery? Thanks!