All reviews of kirstin

  • Review about: Hairstory

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    Curly hair care routine

    My hair stylist recommended a new hair product for me to try, even though I was unsure due to the high price and flashy ads. But let me tell you, it has seriously changed the game for my hair! I have curly, dry hair, and with just three products my hair has never looked and felt this good. New Wash Rich and Hair Balm have really made a difference in how my hair looks and feels. I only need to use New Wash once a week, plus a little oil from another brand. New Wash has helped soothe my irritated scalp and improved the overall health of my hair. After a month of using these products, my scalp is less itchy and those problem spots have gotten so much better. My hair could use a bit more moisture in some areas, but Hair Balm has been great at controlling frizz without making my hair oily. It can clump a bit, but with careful application, I can prevent any dandruff-like look. Overall, this hair routine is the simplest and most effective one I've ever tried.


  • Review about: Gabriel & Co.

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    Wedding band purchase

    I just bought a wedding band from this company and I am so happy with my decision. The craftsmanship is top-notch and the design is absolutely beautiful. Being able to personalize and customize my own ring made the whole experience feel so special and one-of-a-kind. I definitely recommend this company to anyone in search of high-quality jewelry that really shines.


  • Review about: Puff It Up

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    Easy shopping experience

    My experience with Puff It Up was amazing, eh. The website was so easy to use, eh - making buying stuff super simple. The folks on the customer service team were quick to answer any questions I had, and made it all feel so personal. Plus, the delivery was fast and right on time, making the whole thing even better. I totally suggest checking out Puff It Up if you haven't already, eh.


  • Review about: Arhaus

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    Cancelled order without notice

    Overall, my experience with the furniture store has been pretty good. The quality and size of the furniture have met my expectations. But, man, their shipping times are just terrible. I normally don't like to leave negative reviews, but I was really upset when I found out they cancelled an order I placed months ago without telling me. When I reached out to customer service, the person said I had requested the cancellation through email, which was completely false. Even though I've spent a lot of money with them in the past, the person didn't own up to the mistake and just told me to reorder at a higher price. It was really disappointing that they didn't take responsibility, and it might make me stop being a loyal customer.


  • Review about: ASICS America

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    Running shoes

    I just bought a new pair of running shoes from the company's website and thought I'd get them pretty quickly. But man, the delivery was a total disaster! It showed up more than a week late, chucked inside my gate and soaking wet. To top it off, I never got a heads up that it was delivered - I only found it by fluke the next day. I called a bunch of times and they said they tried to deliver it twice before, but I didn't see that on my security cams at all. And then, when I left a review about how bad it was, they took it down without even telling me why. Their customer service really needs to own up to their mistakes and I'm for sure not buying from them again.


  • Review about: Hurley

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    Shorts as a gift

    I got a pair of shorts for my birthday, but they didn't fit when I tried them on after coming back from a trip. Even though I ordered them weeks in advance, I couldn't return them because the deadline had already passed. I was really disappointed by the lack of flexibility and customer service. It really turned me off and I won't be buying from this company again.


  • Review about: Original Penguin

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    Incorrect order received

    I just bought some Polo T-Shirts online, and when my package arrived, I was so disappointed to find a pair of shorts instead. I reached out to customer service right away, but they promised to call me back and never did. I'm feeling pretty frustrated and let down by the company's lack of communication and help in resolving this issue.


  • Review about: Bowflex

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    Bowflex pr1000 purchase

    I just bought a home gym equipment recently. When it arrived, there was a small issue with it, but I reached out to the customer service team and they quickly fixed the problem by sending me a replacement part. I'm really pleased with the service and the quality of the product. It's really stepped up my home workout game and I'd definitely suggest it to anyone wanting an easy way to keep in shape.


  • Review about: Sporting Life

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    Ski boots purchase

    I recently ordered a pair of ski boots online and decided to pick them up at the Sherway store. Unfortunately, the boots didn't fit and I needed a different size. Turns out they didn't have the size I needed at that store, but other branches did. Instead of helping me out by transferring the boots or holding them for me, I was just told to either order online or go to a different location to pick them up. The manager even explained that it's their policy to make customers deal with their inventory issues on their own instead of giving a hand. Not gonna lie, it was pretty frustrating, and to top it off, the manager's bad attitude just made the whole thing a lot worse.