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Tablet firmware issue
The firmware for my tablet is only accessible to folks in China, so us in Europe are left in the dark when it comes to updating our devices. I tried contacting TekniSTORE for help in getting the firmware for my PIPO W12 tablet, but they weren't able to assist. It's frustrating and unfair for us customers outside of China. It feels like a punch in the gut to be denied access to crucial updates.
Refund request for undelivered item
This company is seriously a joke, eh. I've been trying to get my money back for something I never got, and all they do is give me more tracking numbers. It's like they're messing around with me, playing games or something. I should've read the reviews before buying from them, 'cause turns out this is a common problem. It's annoying to pay in one currency and then find out the item's coming, or not coming, from a whole different country.
Digital microscope purchase
I recently bought a digital microscope from your store and when it got here, the screen was damaged. I contacted customer service right away and sent them pictures of the screen. They quickly offered me a replacement screen, which I accepted. They kept me updated the whole time and soon I got a tracking number. When the replacement screen arrived a few days later, it came with everything I needed for the replacement process - bezel and switch panel included. It was easy to replace - just had to remove 6 screws and 2 ribbon cables, put it back together, and it was good as new. While I wish the product had been perfect from the start, I have to say I'm impressed with how well your team handled the issue. Big shoutout to Lena and Ada from customer service for sorting it out so quickly.
Smartwatch order cancellation
I just bought a smartwatch from this store and was bummed when I got a text saying the model I wanted was no longer available within 48 hours. But, they actually gave me a full refund super quick - in only 4 days. The customer service was top-notch, with speedy replies and handling of the situation. The prices were good too, with some sweet discounts up for grabs. In general, my time at this store was way better than other big online shops like AliExpress or Amazon. I'd totally suggest this store to anyone looking for good service and solid products.
Laptop purchase
My experience with TekniSTORE was really disappointing, eh. I ordered a laptop and they told me there would be a big delay in delivering it, so I tried to get in touch with customer support. But, no matter how many times I reached out, I didn't hear back from them or get any problems solved. Honestly, I'd suggest to others to steer clear of this company because my experience was just awful, you know.
Red shoes
I bought some red shoes, eh, but they ended up being the wrong color and took forever to arrive since they were shipped from China. I had to reach out to customer service, and after a lot of back and forth, they ended up refunding me 50% of the cost, eh.
Wall stickers
I bought some wall stickers for my house from this store not too long ago. I was a bit unsure at first because I read some reviews online, but I decided to go for it since the price was really good. I was pleasantly surprised when the package arrived quickly and the stickers were even better quality than I expected. They matched the description on the website perfectly, and I'm really happy with my purchase. Despite the bad reviews, my time shopping at TekniSTORE was totally positive.
Walking pad purchase
I bought a walking pad before the lockdown started in March and I'm still waiting for it to be delivered or get a refund, like two months later, eh. The customer service keeps giving me weird English responses, asking me to be patient but not giving me any solutions. I bought the walking pad to use during Covid, so this delay is not cool, you know? I wouldn't recommend this company at all, unless you're cool with dealing with stuff not being delivered and not getting your money back.
Fast shipping item
I ordered something from them over a month ago and it was supposed to come super quick, but it was a scam, eh? Don't buy from them, buddy. Can't trust those good reviews, they're probably fake. The customer service won't even tell me anything about my order, it's like they're hiding something, you know? And get this, they want me to remove my bad review before they'll help me. Not cool, eh?
Incorrect colour received
My recent experience with this online store was a real letdown. I ordered a Gold item, but when my package arrived, I was totally surprised to see a Pink one instead. I quickly reached out to customer service, sending them photos of the wrong color item and a copy of my Gold order. Despite all the evidence, they insisted they'd sent the right item, even claiming the manufacturer said Pink was somehow Gold. This complete lack of care for customers and truth is just not ok. I had to dispute the charge with my credit card company to resolve the problem. I definitely don't recommend this online store - steer clear, folks!
Cool headphones
I got these really awesome headphones from that store back in April and they're still not here! I was so pumped to have them, but now I'm just let down. The customer service was brutal, I wouldn't tell anybody to shop there. They didn't keep me in the loop at all about my order, just sent an email saying it was shipped.
Thought I lost my money
OMG, you guys!! I seriously thought I lost all my money, but you totally came through for me! I was super stressed when my refund didn't show up at first, but it finally came, and I'm beyond relieved. Thanks a million for not ripping me off and disappearing with my money!
Laptop purchase for sons birthday
I just bought a laptop for my son's birthday from this online store, but the delivery process has been a nightmare. It's been six weeks and the item still hasn't shown up. Their customer service hasn't been much help either, just sending me generic emails saying it's the courier's fault. I wouldn't recommend buying anything from this company.
My new headphones
So, like, I got these really awesome headphones from this store, eh? And let me tell you, they're just amazing, like seriously! Even with everything that's been happening lately, they still managed to ship them to me right on time. Plus, whenever I had any questions, they were always there to help me out. I'm totally stoked about their service and I'll definitely be buying from them again, no doubt about it.
Laptop and accessories
Eh, gotta say, the stuff I got from this store was top-notch, eh. The laptop is quick, dependable, and just what I needed for work. And the accessories? Quality stuff, for sure. Added a lot of value to my purchase, eh. And let's talk about the customer service - top notch. Helped me out, answered all my questions. As a customer, felt like they really cared, eh. Definitely gonna come back for more buys in the future, eh. Cheers from Canada!
Camera purchase
I got this camera from TekniSTORE and let me tell you, it was a total rip-off! Can you believe it? The usb port is completely the wrong color! I even reached out to the actual manufacturer and they said yup, it's a fake. I told TekniSTORE about it, but they're refusing to give me a refund. And those negative reviews? They're just trying to hide the truth! I can't believe they would pull a stunt like this!
Microscope camera
I recently got myself a microscope camera from this store, thinking it would make my microscopy adventures even better. But the whole thing turned out to be a real flop. First off, I couldn't update the firmware because the chip they needed was no longer being made. After I tried to get my money back from TekniSTORE so I could get a better camera somewhere else, they flat out said no. On top of that, they said I'd get a plug for Europe but ended up getting a plug from China instead. I had to buy an adapter to make it work. And to make matters worse, it took a whole month for the camera to even get to me. Turns out, TekniSTORE doesn't actually keep stuff in stock, they're just a middleman. This means we're stuck trying to hunt down stuff from the manufacturer ourselves. Dealing with TekniSTORE was beyond frustrating and disappointing - I recommend avoiding that site at all costs.
Mini DLP Projector
Don't trust that company, eh. I waited for 3 weeks for a product that they said was in stock, only to find out it wasn't actually available. No one even bothered to let me know, I had to reach out to them. I asked for something else instead but the communication was lousy and they didn't do anything to fix the problem, eh. They have my money but I don't have the product. Check out other places for electronics, eh.
Gas mask purchase
My experience with ordering a gas mask from this store was pretty disappointing, eh. I shelled out extra for the speedy shipping, thinking I'd get it in 5-8 days, but it ended up taking a whopping 2 months for it to finally show up. And when it did, the gas mask was missing a vital filter, so it was basically useless. I reached out to customer service, but it took another month for them to actually send me the darn filter. And when I asked for a refund on that rush shipping I never got, my questions were straight up ignored. Can you believe that, eh?
About TekniSTORE
TekniSTORE is an e-commerce company founded in 2013, specializing in online retail for a wide range of products for household and entertainment needs. With over 500 international employees based in Shenzhen, they aim to provide customers with an unparalleled selection of gadgets, prompt shipping, and exceptional customer service. Their catalogue boasts over 100,000 products across various categories such as clothing, accessories, smartphones, home furnishings, electronics, and more. TekniSTORE offers shipping to almost every country with free shipping to main destinations, along with a one-year warranty on most products and returns/exchanges under certain conditions. For further inquiries or to provide feedback, customers can reach TekniSTORE through their website contact form, F.A.Q section, or by emailing info@TekniSTORE.com. If you have experience shopping with TekniSTORE, they welcome your customer reviews and feedback to improve their products and services.
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Contact Information
Rooms 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon
Hong Kong
Hong Kong
Categories TekniSTORE
Online shopping | Electronics & Hardware | Multimedia, subscriptions & magazines
Page Statistics
Seite online seit: November 12, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Gas mask purchase
My experience with ordering a gas mask from this store was pretty disappointing, eh. I shelled out extra for the speedy shipping, thinking I'd get it in 5-8 days, but it en... Read onBy: melvina