All reviews of melvina
Review about: Toms
Darcy flats purchase
I just bought these Darcy flats back in October and I've been a fan of their shoes for years. But I noticed that there were some splits and the heel was starting to break on them. So, I decided to try and make a warranty claim. At first, they told me that it was past the warranty period. But then I replied back and I got a message from another person named Sheryl. She said sorry for the mix-up and offered to give me either a replacement or a credit on my account. I went with the replacement and they processed my order really quickly. I got an email confirmation not long after that. Overall, I thought the whole process was fast, simple, and super helpful.
Review about: Rossignol
Ski equipment
My experience with this company was an absolute disaster. I had such a hard time trying to make a payment on their website for 2 days because of all the errors, but I was finally able to place the order and pay on August 1st. The next day, I got a confirmation and a tracking number from DHL saying my express shipping would arrive by August 9. But on August 10, I got a call from DHL saying they were sending the package back to Rossignol. DHL and Rossignol both said they didn't know why. And since then, I haven't heard anything else. I've tried calling Rossignol multiple times, but all they say is that they'll let me know once they figure it out. I don't have my money or my stuff, and there's no clear answers or solutions in sight. The way they're handling this is just not right at all.
Review about: Alibris
Rare art book purchase
I received this really cool art book that was in perfect condition, even though it was listed as "acceptable." There was just a tiny bend on the back cover, but other than that, it was flawless! I've ordered several books from this shop and they've all been in great shape. I really appreciate that they are detailed in their descriptions. The shipping was super fast and the packaging was top-notch. I'm definitely going to order more stuff from them!
Review about: TekniSTORE
Gas mask purchase
My experience with ordering a gas mask from this store was pretty disappointing, eh. I shelled out extra for the speedy shipping, thinking I'd get it in 5-8 days, but it ended up taking a whopping 2 months for it to finally show up. And when it did, the gas mask was missing a vital filter, so it was basically useless. I reached out to customer service, but it took another month for them to actually send me the darn filter. And when I asked for a refund on that rush shipping I never got, my questions were straight up ignored. Can you believe that, eh?