All reviews of Brandt

  • Review about: Kardiel

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Purchased furniture, delayed delivery, opted for refund

    I recently bought a piece of furniture online from this one company and was really looking forward to getting it by the end of March. But then in early March, I got an email saying the delivery was pushed back all the way to July. I was pretty bummed out, but I understood. So I decided to just get a refund instead. The company told me it would take 5-15 business days to process the refund. But on day 15, I still hadn't seen my money. I emailed them, but got no response. And by day 17, still no sign of my refund. So I called their customer service and it was a frustrating mess. Apparently, their accounting department doesn't even have working phones, which sounds pretty crazy for a modern company. The agent said they'd look into it, but I'm not holding my breath. This kind of customer service is totally not okay and doesn't look good for the company at all.


  • Review about: TekniSTORE

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Laptop purchase

    My experience with TekniSTORE was really disappointing, eh. I ordered a laptop and they told me there would be a big delay in delivering it, so I tried to get in touch with customer support. But, no matter how many times I reached out, I didn't hear back from them or get any problems solved. Honestly, I'd suggest to others to steer clear of this company because my experience was just awful, you know.


  • Review about: NHL International Shop

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Toronto Maple Leafs Hockey Jersey

    I ordered this sweet Toronto Maple Leafs hockey jersey and it literally took ages to get here! I had to keep bugging the store with emails and they never really gave me straight answers. It was so annoying, like I'm never shopping with them again.


  • Review about: Saucony

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Running shoes

    So, I bought a pair of running shoes from this company thinking they'd be top-notch considering how much they cost. But boy, was I let down by the quality. After just a few months, the branding on the sides of the shoes started coming off, which really bugged me. I tried contacting customer service through email multiple times, but all they said was to go back to the running shop where I got them. Talk about a lack of help. It was a huge letdown, especially compared to the awesome service I got from another brand when I had an issue with a pair of Nike shoes before. The whole experience with this company made me feel like I wasted my money on a crummy product. I really wish I had gone with a different brand. I won't be buying from them again, that's for sure.


  • Review about: Cyberlink

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Free software download with purchase

    I just bought something that came with a free software download, but man, it was more of a hassle than I anticipated. Had to make an account just to get to the download, which honestly seemed kinda pointless. And then the login was a pain because the password rules changed after I already made one. When I tried to get help from their support team, they said I could only see their response if I logged in, like really? So inconvenient. Plus, now I'm getting bombarded with emails from them every day - feels like straight-up spam.