Cyberlink - Reviews and experiences

26 clip kept getting to 99% before the app closed. I tried it around eight times, including after checking for updates, and got the same result. I also shortened the video and tried the auto captions, but those never came through either. The delivery of the actual features just wasn’t reliable, which is frustrating when you’ve paid for them. Customer service was the bigger disappointment, honestly. The app says you can try certain AI tools, but charges still showed up, and my refund request through Google was declined. I contacted the developer expecting some help, but nothing was resolved. There may be good features here, but my experience left me feeling like I paid for an app I couldn’t properly use.

update drivers, reinstall, update DirectX. I did all of that, with no change. Then they sent a fix, except the download link did not work. Two weeks later, still nothing. Honestly, I’m glad I started the return before the 30-day window runs out. I’d tell anyone considering it to test exporting first and watch the return deadline.

there was no advance reminder before the yearly payment was taken, and support apparently confirmed they do not send one. Most subscription services I deal with give some notice, which makes this feel needlessly sneaky. The program itself can be useful, but the account side leaves a bad taste. I’ve put the expiry date in my calendar and will likely switch providers rather than renew. A bit more transparency would have made a huge difference.

I was halfway through comparing the newer PowerDirector options when the monthly plans started adding up, and honestly, that took the wind out of it. My old copy is nowhere near as slick, especially with all the AI tools being advertised now, but it still opens, edits family clips, and lets me finish a video without feeling like I’m renting my own software. I only use this stuff a few times a year—birthdays, holidays, the odd slideshow for relatives—so a recurring charge just doesn’t make much sense for me. Maybe it works fine for people editing every week, fair enough, but that’s not my situation. The extra content and add-ons also make the price less straightforward than it first looks. And needing an internet connection for certain features is another thing I could do without. The program itself may well be good; I’ve had decent experiences with CyberLink before. But I miss the simple option of buying a full version once and keeping it. For now, I’ll put up with my older version rather than pay all year for something that mostly sits unused.

I went with Director Suite 365 because I needed one place for both video edits and photo work, and I wasn’t totally sure it would be enough for my day-to-day projects. The software itself actually surprised me. There are loads of ready-made effects, templates, and quick tools that save time when I’m putting together videos or touching up photos. It’s not quite on the same level as the pricier professional programs, sure, but for most things I need, it does a decent job.

The frustrating part wasn’t even the watermark; it was how quickly my old licence seemed to disappear from view. I started with PowerDirector 7 years ago and later paid again for PowerDirector 13 Ultra because I specifically wanted a version I could keep using long term. That was the whole point for me.

I recently bought some software from Cyberlink and let me tell you, their customer service was top-notch. I've been using their software for ages and it's hands down the best out there. But, when my 11-year-old son mistakenly tossed the box with the install code for the newest Powerdirector version, I reached out to customer support for help. The person I talked to was so helpful and quickly got me a new code. I can't say enough good things about this company - not only do they have amazing software, but their customer service is just outstanding.

I just bought this photo editing software from Cyberlink for 88 bucks. I was pumped to use all the features they advertised, but turns out some of them are only in the "Premium" version which they didn't make clear. When I tried to test out the premium features, I got sent to a page saying I was already subscribed. That sketchy advertising made me feel ripped off and annoyed. I've reached out to PayPal to fix this, but just a heads up to be on your guard with this company's shady tactics.

I was so bummed out with the software player I bought from this company. They said it was the "best free video player," but it was honestly pretty bad. It didn't have much to offer and the quality was lacking, which made it super annoying to use. It seemed like the developers didn't really know what they were doing. All in all, I regret spending my time and money on such a mediocre software player.

I bought a Mac M2 software license from this company, and boy did I run into some problems! Even though I specifically chose the Mac version, they ended up giving me a Windows license instead. And get this - they wanted me to pay double the price for the Mac license AND told me that some features wouldn't even work right! When I tried to get a refund, they sent me to a page that didn't even exist. The customer service was useless, just kept telling me to contact 2checkout support for any refund questions. It was a total headache from start to finish.

I can't believe the nerve of this software company, eh! I bought what I thought was gonna be the awesome bundle, but turns out I gotta upgrade to the platinum version just to get all the features I want. And don't even get me started on how fast they keep pushing out new versions, always making me feel like I gotta shell out more loonies. It's like a never-ending loop of upgrades and letdowns, eh.

I gave this editing software subscription a shot and let me tell you, it was total garbage. Seriously, it was so bad! I suggest checking out Davinci Resolve or investing in Filmora instead. With those, you only pay once, not every year like this one. I used to rely on this software for my YouTube videos, but when they cut me off even after I paid, I was done. Save your money and steer clear of this lousy editing software!

I just bought Cyberlink Power2Go 13 from this company and paid online to download it. Unfortunately, after only three months, the program stopped working properly. I had a lot of issues from the beginning, and I was really frustrated when it completely stopped working. I contacted customer service to ask for a new download of a working program, but they told me I would have to buy another year's subscription to get it. It felt like they were just trying to scam me. It's not right to charge customers for a program that doesn't work properly. It's really disappointing that this company is treating their customers this way.

I recently made the switch from a big-name, expensive software brand to a more budget-friendly option. I gotta say, Cyberlink's stuff has been a game-changer for my photo and video editing. It's super easy to use, and I love being able to do all my editing in one place without having to bounce between different programs. The photo editing tools are straightforward and simple to figure out, so I can make my pictures look even better with no hassle. And the video editor is top-notch, giving me all the tools and effects I need to make some seriously pro-looking videos.

This company really let me down with their terrible customer service. I had such a hard time trying to reinstall my Makeup Director software. I had a computer meltdown and when I tried to reinstall the software, it said I had used up all my registrations. On top of that, I couldn't even log in to my Cyberlink accounts, even though I was putting in the right info. I even tried to change my password, but couldn't log in to do that either. It's obvious that this company doesn't care about their customers and gives really bad service.

I contacted Customer Service because a program on my computer kept crashing. They asked me for crash reports and other info, which I sent right away. But we went back and forth for a whole 4 months without fixing the problem. And just when I thought we were getting somewhere, they told me my subscription had ended. Can you believe it? Don't bother with this service, it's not worth the trouble.

I just bought some software stuff and I gotta say, the products are okay. But man, the way they sell and deal with customers at that place is just terrible. I feel like I got tricked into buying stuff, only for it to feel outdated as soon as the new version comes out. All those ads constantly hitting me up to upgrade are super annoying. It's like they don't give a damn about us regular customers, just wanna milk us for every cent.

The Dell Inspiron laptop I got a couple years back has been solid for my everyday stuff like word processing, Excel, and internet browsing. Lately, I thought I'd check out some of the apps that came with it. But man, the Cyberlink software was a letdown. Right off the bat, I spotted a bunch of spelling mistakes and typos on the main page. That lack of care just doesn't fly with me for something I paid for, so I'm getting rid of it without even giving it a chance.

I just bought something that came with a free software download, but man, it was more of a hassle than I anticipated. Had to make an account just to get to the download, which honestly seemed kinda pointless. And then the login was a pain because the password rules changed after I already made one. When I tried to get help from their support team, they said I could only see their response if I logged in, like really? So inconvenient. Plus, now I'm getting bombarded with emails from them every day - feels like straight-up spam.

Unfortunately, my experience with the video and photo editing software was not great, eh. I ran into all sorts of limitations and problems while trying to use them, you know? It was really annoying not being able to adjust the duration and trim videos in ActionDirector 3, and the editing tools just weren't up to snuff. And don't even get me started on PhotoDirector 3 - it was missing key tools like blur, grunge, retro, and curve adjustments that other software has. All in all, I was let down by how these programs worked, ya know?