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Assistance understanding process
I gotta say, I had such a great experience with this guy named John. He was super helpful and took the time to walk me through everything and answer all my questions. His expertise and support were so important to me, and I really appreciate how patient and professional he was.
Awesome e-commerce beginner help
Spocket is awesome for newbies like me! The team is great and John was amazing at helping me get my store set up. He was super nice and answered all my questions. I'm so excited to get my business going!
Quick resolution of query
The customer service rep I talked to, Leah, was super helpful and friendly. She really took the time to listen to my problem and went the extra mile to fix it. I really liked how dedicated she was and her great customer service skills. It totally made my experience with the company so much better and I would totally recommend them to others.
Subscription experience
My experience with this company was really disappointing. I got stuck in a yearly subscription without any heads up about it renewing. When I tried to cancel my account and remove my credit card info, I ran into some real roadblocks. Customer service didn't really help much, just gave me some free months to try and keep me around, which felt kind of salesy. And then, to top it all off, there were some extra charges on my credit card with no clear reason why. They seemed more focused on getting that subscription fee than actually selling the products I got from their suppliers.
Quick customer service
My experience with the customer service team at Spocket was great. I had a chat with a rep named Marianne who was really helpful and knew her stuff. She sorted out my problem quickly and I was really impressed. It's nice to get such good and friendly service, especially when customer service isn't always the best. I'll for sure be telling my friends and family about Spocket after this awesome experience.
Awesome Leah made it easy for me
Leah made things really easy and quick for me. She gave me all the info I needed and did it really fast. She did an awesome job!
Quick and helpful customer service
I had a really good experience with the customer service team at this company. The guy I talked to, John, was super quick in getting back to me and he went out of his way to help me out. He even sent me a link to an app that fixed everything for me. I was really impressed with how knowledgeable and helpful he was.
Quick Trial Extension
I just finished my trial with Spocket and got a bill that surprised me. But when I reached out to customer service, I talked to Leah, who was super helpful. She extended my trial so I could keep checking out Spocket's stuff. Thanks to Leah, I had more time to figure out if Spocket is a good fit for me. Her customer service was amazing and made me feel important. I really liked how fast she responded and how she helped me out.
High-quality products
Spocket's customer service was amazing, eh! They were so helpful in answering all of my questions and making sure my shopping experience went smoothly. The products I bought were fantastic and totally surpassed what I was expecting. I was super impressed with how fast my order showed up at my door. All in all, I totally recommend Spocket to anyone wanting top-notch products and service, eh!
Empathetic and knowledgeable customer service
I gotta say, I was really impressed by how understanding and caring the folks at this company are. Being a single dad with a full-time job and two kids in sports, my days are pretty crazy. But these guys always go out of their way to help me pick out the best products and make buying stuff super easy. And man, they have such a huge selection, I always find exactly what I'm looking for.
Great platform
Spocket is such a great platform, eh? The support team is super responsive, especially Lorena - she's always in touch and super helpful. We're pretty sure that using this platform is gonna really boost our product sales, don't you think?
High-quality products
Spocket has been a total game-changer for my online store, eh? The interface is easy to use, and there are tons of products to choose from. I'm not really a tech genius, but I found the platform super user-friendly and simple to get around, you know? The products on Spocket are top-notch and unique, which helps me stand out from the competition and brings more customers to my store. I would totally recommend Spocket to anyone wanting to up their online business game with awesome products and great service, eh?
Customer service experience
I just wanted to take a quick second to share how great my experience was with the customer service team. I spoke with John and he was just super helpful and understanding. He quickly and efficiently resolved my problem with a friendly attitude. I really appreciate his prompt and kind help.
Exceptional customer support
The customer support team at this company is just amazing, eh! They really went the extra mile to help me out and gave fantastic service. I can't thank them enough for their hard work, friendliness, and knowledge. Leah was especially awesome, she walked me through everything with so much patience and expertise.
Quick and exceptional customer service
I was so impressed with the amazing customer service I got from this one agent. They quickly found and fixed the problem I was having, going above and beyond what I expected. It was really a WOW moment for me.
great selection, fast shipping, helpful customer service
Spocket is amazing for folks like me who are just starting out with dropshipping. The European vendors they have are top-notch, and the shipping is super fast. But what really blew me away was the customer service - they were so helpful and quick to answer any questions or concerns I had. I would definitely suggest Spocket to anyone wanting to get into dropshipping.
Helpful customer service experience
I just wanted to share about my great experience with this awesome customer service rep named Marianne. She really went the extra mile to help me out and solve my problem quickly and efficiently. I was so impressed by her professionalism and how fast she fixed everything. Thanks so much, Marianne, for your amazing service!
Quick and helpful customer service
I had a really good experience with the customer service team at this company. They got back to me quickly, understood my problem, and went out of their way to help me fix it. It was pretty nice dealing with them overall. I'd definitely suggest reaching out to them if you need help. Huge thanks to the team member who helped me, I really appreciate it.
Super quick responses from customer service
Oh my gosh, you know what guys, I gotta tell you about the customer service at this place - it's seriously amazing! I sent an email with a question and got a super quick response. The guy who helped me, let's just call him Prince, was so nice and helpful. He really knew his stuff and made sure I had all the info I needed. Quick responses are so important when it comes to customers, and this guy totally nailed it!
Free trial experience
My experience with the free trial was really not good. When I signed up, they wanted my credit card info right away, which made me suspicious. When I tried to cancel before the trial was over, they still charged me and mentioned their no refund policy. It was so annoying trying to cancel because they made it really hard. I wouldn't suggest you waste your time and money with this company.
About Spocket
Spocket is a technology company that specializes in connecting retailers with suppliers around the world to facilitate dropshipping. Based in Vancouver, Canada, Spocket enables entrepreneurs to start and manage their online stores by providing them with a platform to easily find and dropship products. The company's marketplace houses a wide range of products from suppliers primarily located in the United States and Europe, focusing on high-quality and fast-shipping items. Founded in 2017 by Saba Mohebpour, Spocket has rapidly grown to become a key player in the e-commerce and dropshipping industry, assisting thousands of online retailers in expanding their product offerings without the need for inventory.
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Contact Information
Categories Spocket
Online shopping | Office, hobby & party supplies
Page Statistics
Seite online seit: November 16, 2021
Letzte aktualisierung: May 9, 2025
Review with most votes
Quick and helpful customer ser
I had a really good experience with the customer service team at this company. They got back to me quickly, understood my problem, and went out of their way to help me fix it. I... Read onBy: Newton Hahn