PatPat28 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Survey reward issue
I did this survey and they said I'd get $15, but I never got it even after reaching out to customer service a bunch of times. I'm pretty bummed out about how the company dropped the ball on this.
Customer service experience
I gotta say, my experience with this company's customer service was really great. The person I talked to was super helpful and right on the money with sorting out my issue. I didn't run into any problems getting things fixed, and they answered my questions right away. I'm still waiting on a refund, but overall, I'm happy with the service I got and I'm grateful for the help I got.
Recent clothing purchase
I just bought some clothes from this online store and I gotta say, I was super impressed. The website is so easy to use and I found it really user-friendly. They're always updating their clothing sales with new stuff, which I loved because it keeps things interesting. Plus, I can earn online rewards, so that just gives me another reason to keep shopping here.
Refund request
I had a bit of trouble with my order and ended up asking for a refund. The folks working there were super nice and got back to me right away, sorting everything out without making me send the stuff back. I really liked how quick and easy they made everything. I definitely suggest checking out this website for their amazing customer service.
Wardrobe purchase for myself, husband, and daughter
I was really impressed with the clothing I got from PatPat. I bought a bunch of stuff for myself, my husband, and our 2-month-old baby, and I am so happy with everything. The clothes are stylish and good quality, which can be hard to find at such good prices. Some of my husband's shirts were a bit big, but he still looks awesome in them. Overall, I'm really happy with what I got and will definitely be ordering more from them in the future.
Lovely clothes, prompt customer service
The customer service I got was amazing! They helped me with my return right away and made it so easy and stress-free. The clothes I bought were really nice and good quality. I would totally recommend this store to anyone looking for affordable and trendy clothes.
Cool clothes but subpar service
The clothes on this website are really cool and up to date, but man, let me tell you about the customer service. I had some problems with my order and trying to contact them was a total nightmare. They took so long to get back to me and when they finally did, they didn't even help me out. It was so frustrating trying to sort out my issue.
Kid's clothing
My experience with the customer service team at this company was great. I had a question about my order and Romie from customer service got back to me by email within a day. They were really professional and gave me all the info I needed. I'm thankful for the quick and helpful service.
Quality of products
I've always liked the stuff this company sells, but the delivery of my last order was kinda disappointing, eh. The delivery person said they tried twice to drop it off, but that's never been a problem before, eh. Just a couple days before that, I got another order from them with no issues at all, eh. After waiting 20 days, I finally got my order, and now I'm crossing my fingers that the clothes fit my little one, eh.
Baby clothes and accessories
My buddy told me about this great store called PatPat, and now I'm totally hooked. I got some adorable baby clothes and accessories, and they were all really top-notch. I also grabbed some maternity bras, but they turned out a bit snug. Thankfully, the customer service folks were super friendly and fixed that up for me in a flash. I'll definitely be getting more goodies from them going forward. And the prices are pretty decent compared to other places. My husband even suggested we do all our clothes shopping here!
Customer service experience
When I first got the thing I ordered, I was kinda bummed out about it. But, man, let me tell ya, the customer service folks were quick to step in and help me out! They communicated with me right away and really went the extra mile to make sure I was happy. Even though things didn't start off so great, I gotta say, I'm pretty impressed with how they handled it. I'll for sure keep them in mind next time I wanna order something.
Error in shipping
I made a goof with my shipping info and right away I reached out to customer service for help. Even though it was Sunday, I was really happy with how fast they got back to me and sorted everything out. The folks in customer service were awesome at keeping me in the loop, and they fixed things up real quick.
Helpful customer service and fast response time
The customer service team at this company is absolutely amazing, eh. They helped me out right away and stayed in touch with me until my problem was sorted out. I can't thank them enough for being so kind and helpful, eh.
Thick fabric, needed for winter
I was really happy with the fabric I got, it's thick and perfect for the winter. But ya know, I think it would've been nice if the website said which dresses are better for each season. When I was shopping, things were a bit confusing and it would've been a lot easier if it was more clear.
Maternity and baby clothing
As someone who has been shopping at this online store for maternity and baby clothes for a while now, I have to say, I've been really happy with everything. My daughters told me they were pregnant and ever since then, I've been buying stuff from here regularly, and I've never been let down. The clothes are top-notch quality, though I did notice that some of them were a bit bigger than I expected – but hey, that happens with different brands, right? The delivery was super fast, and I never had to stress about anything being delayed or missing. Overall, I'm really happy with my experience shopping on this site and I'll definitely be coming back for more in the future.
Cancelled return request
I had to cancel a return request for something I bought from this online store. Their customer service team was so good, they fixed my problem right away. I was really impressed by how professional and dedicated they were to making sure I was happy. I've liked their clothes for a long time, and now I have one more reason to keep shopping there - their amazing customer service.
Baby outfits for a friend
I absolutely loved the baby outfits I sent to my friend, eh? But come on, why wasn't there a way to add a gift message or receipt, eh? I had to give her a call to let her know it was from me. Can you please sort this out? Besides that, the kids' clothes are so cute, eh.
Baby clothes purchase
I recently bought some baby clothes on your site and I gotta say I was pretty happy with how it all went down. Ordering was easy peasy and I found what I needed right away. The stuff I got was good quality and matched what I saw online. There were a couple items that didn't fit quite right, but your customer service team fixed the problem fast and made sure I was happy. I really appreciate how professional and respectful they were in dealing with my issues. And getting a voucher as a goodwill gesture was a nice surprise that made me feel special as a customer. Overall, I had a good time shopping on your site and will definitely be back for more in the future.
Cute matching outfits for me and my mom
I found this really cute matching outfit for me and my mom at this store. It took so long to arrive, like 2 weeks, but when it finally came, everything was just as they promised. The clothes are really comfortable and the prices were reasonable. I can't wait to wear them with my mom, we're going to look amazing!
My awesome clothes
I bought some really nice clothes from here that ended up being way too big. I was bummed out, but when I let them know, they fixed it right away and even gave me some extra stuff! They're awesome!
About PatPat
Yes, PatPat is an e-commerce company that specializes in selling affordable, high-quality clothing and accessories for babies, toddlers, kids, and matching outfits for families. Established in 2014 by Ken Gao and Albert Wang in Mountain View, California, PatPat aims to provide a convenient way for parents to access stylish and comfortable apparel for their children without spending a lot. The company leverages direct-to-consumer sales through their website and mobile app, which help them maintain low prices by eliminating middlemen. PatPat is known for its diverse product offerings, including daily deals and seasonal collections, catering to a global market.
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Contact Information
5825 SUNSET BLVD
90028 LOS ANGELES
United States
Categories PatPat
Online shopping | Children & Baby
Page Statistics
Last update: November 2024
Review with most votes
I love PatPat
A brand that has been established for a long time, I have bought it many times, the most recent one, last month, I bought 14 pieces of baby clothes and daily necessities at one ... Read onBy: Abby