
Macy's - Reviews and experiences
Nov 2023-Apr 2024
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Fragrance purchase with missed gift set
Fragrance purchase with missed gift set
ProductMy recent purchase at Macy's was really disappointing, eh? I ordered a fragrance online and it was supposed to come with a Loreal sample gift set, but when my order arrived, there was no sign of the gift set. And to make matters worse, the fragrance bottle was all damaged, probably from rough handling during shipping. I tried to get help from customer service, but the person I talked to had trouble speaking English, making it hard to sort things out. Even though I showed them proof of the offer on my receipt, the language barrier made it tough to communicate and ended up being a real headache.
About Macy's
Macy's is an American department store chain founded in 1858 by Rowland Hussey Macy. It became known for its niche in popular culture and a list of firsts in the retail industry, including being the first retailer to promote a woman to an executive position and pioneering the one-price system and the use of store Santa Clauses. Headquartered in New York City, Macy's operates stores across the United States and has a significant online presence. The company is renowned for its annual Thanksgiving Day parade, which has been held since 1924. Macy's offers a wide range of products, including clothing, footwear, accessories, bedding, furniture, jewelry, beauty products, and housewares, targeting a broad demographic of consumers.
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Last update: November 29, 2024
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