Macy's - Reviews and experiences

I ordered 3 shirts from the website, and let me tell you, it was a total nightmare. I placed my order, but didn't get any email confirmation. I called Customer Service, which was located outside of Canada, and they said their computers were getting updated. They did confirm that my order went through and gave me a confirmation number. They said I'd get an email receipt in 24 hours, but after 2 days, still nothing. So, I contacted Customer Service again, only to find out my order was canceled for no reason. I had to reorder the same shirts, but once again, no email confirmation. It's really disappointing and frustrating to deal with such incompetence from a company. This kind of service is just not acceptable, and it's no surprise they might go out of business.