Lenovo20 reviews
Featured Reviews
Reviews (20)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Laptop P11
I bought a Laptop P11 recently, but it never showed up even though I paid for it on time. I contacted both the company and the shipping provider, and they confirmed that the laptop wasn't delivered. But I have to give credit to the company for quickly responding and refunding me the full amount.
Account Deactivation Assistance
That was the worst customer service I ever had, eh? I tried talking to different departments to get my account deactivated, but no one was any help. The supposed "customer care" team, sales, and tech support all just passed me around. I never got those confirmation codes I needed, and I'm so frustrated with the lack of help. I'm never buying from this company again, no way.
Three IdeaCentre machines
I gotta say, the customer service at this company is seriously lacking. I was trying to order three IdeaCentre machines and asked about a trade-in deal in an online chat, but I haven't heard back yet. When I phoned during regular hours, I got a recording telling me to call back later. Then, when I tried a different number, I was told there was a 45-minute wait time and was promised a callback that never happened. This kind of unresponsiveness does not make the company look good in terms of management and customer service.
Recent laptop purchase
I recently bought a new laptop from the store and I gotta say, I was pretty happy with the whole experience. The staff there really knew their stuff and helped me out in picking the right one for what I needed. The laptop's been working great for me and I haven't had any problems with it yet.
V15 laptop purchase
This V15 laptop is just terrible, eh? I've only had it for 15 months and already the hinges have snapped right off the cheap plastic bracket, wrecking the screen. Can you believe how badly made this thing is? And to top it off, Lenovo doesn't seem to give a hoot about their customers' complaints on TrustPilot, they're just turning a blind eye instead of fixing the problems. It's obvious that they care more about money than making sure their customers are happy, which is really disappointing and just not right.
Yoga slim 7 laptop
I bought the Yoga slim 7 laptop online not too long ago, eh? But man, I've been having some serious issues with it. The darn thing keeps restarting out of the blue, showing me this pesky "blue screen" and making me think there might be some hardware or software gremlins causing trouble. It's been a real headache having to reset it over and over again. And to top it off, the customer service from the company has been a letdown. They take forever to respond and there's a chance they might not even bother, eh? Overall, I wouldn't recommend this product based on the trouble I've been dealing with.
Laptop malfunction and repair experience
My experience with the laptop I bought from your company was pretty disappointing. After just a few months, it started acting up, so I had to send it in for repairs. But then, to make matters worse, the FedEx delivery folks ended up making things even more messed up during shipment. And to top it all off, neither the company nor FedEx wanted to admit fault or fix the problem, so now I'm stuck with a busted laptop.
PC purchase in 2023
Eh, last year I went ahead and bought a PC, and let me tell ya, it was the worst call ever. The price, way too high. And, since I got it, it's been nothing but trouble. The network adapter's got issues, it doesn't restart right, and the audio and video are always outta whack. Even with all its fancy doodads, it's slow like molasses and constantly "thinks" too much. The customer service? Don't even get me started - disaster. Never again will I buy from them.
Laptop malfunctioning within warranty
After I bought a laptop from that company, it gave me so many problems. It ended up breaking less than a year after the warranty ran out, so now it's just sitting there useless. There wasn't any physical damage or weird software downloaded on it, but it just kept showing a blue screen and shutting down within minutes of turning on, even after I tried to fix it. The company wouldn't help me out at all, they wouldn't fix it or give me a new one. I was really let down by their lack of support.
High-end gaming PC purchase
I just bought this fancy gaming PC from an IT company, eh? At first, I was really pumped about how well it worked and all the cool specs it had. But then, after about 9 months, I started having problems with the internet connection, which messed up how some of my apps were running. The customer service folks told me I had to back up all my stuff and basically start over with the PC, which was a real hassle, let me tell you.
Slow and defective laptop
I placed an order for a laptop from this company back in early November, with high hopes of getting it in time for the holidays. Unfortunately, the laptop didn't show up until after Christmas and, to top it all off, it had a major defect that made it totally useless. I tried reaching out to their customer service team, who eventually agreed to give me a refund as a sort of apology. However, after following up with them multiple times - about 4 or 5 times, to be exact - I'm still waiting for the refund to go through. It's like they take your money and then completely forget about you.<br><br>This whole situation is beyond frustrating. Dealing with a company that clearly couldn't care less about its customers is just plain disappointing. I definitely regret giving them my business and won't be doing so again in the future. And to make matters worse, I recently found out that Lenovo has actually blocked my email address. Talk about unprofessionalism and lack of customer service, eh?
Recent Desktop Purchase
This company is a complete disaster, eh! I tried to buy something online twice, and both times it was a nightmare. The website kept freezing, and I couldn't get my PayPal payment to work. It's like they were hanging on by a thread and needed a miracle. After days of trying to contact someone, I finally heard back from a clueless agent. I was starting to think I called the wrong number and reached a Thai massage place by accident!
Laptop purchase
So yeah, I ordered a laptop online thinking it would be awesome and get here in like 3 days. But nope, it took forever to show up even though they kept saying it was ready to ship. It's been weeks and still nothing! And they're not even willing to refund me or send a new one. Such a pain!
Tablet order
I ordered a tablet, eh, and it never showed up because Lenovo totally messed up the delivery, and now they won't give me my money back. It's been over a month, and I still haven't gotten my refund, eh. Their customer service is just terrible, and they keep fibbing about when I'll get my money back. I'm super mad, eh, and I'll never buy from them again, for sure.
Lenovo Ideapad Slim 3 Purchase
I bought a laptop from this company recently, and while the laptop itself is fine, I had a big problem going through airport security because of how it's designed. The heat distribution system inside the laptop, especially the heat pipe, sets off alarms during security checks, causing all sorts of delays and issues. Despite explaining the situation multiple times to airport staff, the problem keeps happening and it's been a real pain during my travels. When I tried reaching out to the company to fix the issue, they didn't really seem to care or offer any help, which is disappointing considering they claim to care about customer satisfaction. It's just not cool to see such a lack of concern from a company that boasts about their customer service.
Expensive faulty computer
So, I've had this fancy computer for a couple of years now, but recently it's been acting up big time. The RAM is messed up, causing it to randomly shut down throughout the day. The worst part is, the RAM is built into the computer, so I can't even replace or fix it. I basically have to throw away a computer that cost me a lot of money. And to top it off, Lenovo's customer service is terrible. Their chatbot is useless, and they haven't even bothered to respond to my messages or take responsibility for the faulty hardware. I'm really disappointed with Lenovo and won't be buying anything from them again. I suggest steering clear of Lenovo too.
Laptop repair experience
So my laptop just suddenly wouldn't turn on, like, a year after I got it. I called up Lenovo customer service for some help, and they were pretty quick to set up a courier to pick up my laptop and take it in for repairs. But man, that whole process turned into a total nightmare. They kept saying it'd take 2-3 weeks to get the spare parts, but it just dragged on for weeks and weeks. Every time I asked, they'd be like, "Oh, the parts are on the way," but it was just disappointment after disappointment. It ended up taking a whole 6 weeks before I finally got my laptop back, and Lenovo said it passed all their tests. But when I finally got it, the touchpad wasn't working, it was overheating like crazy, and it was making way too much noise. So now I gotta send it back for repairs again, and I'm stuck without a laptop for even longer.
Laptop
I bought a laptop from a big tech company, but ran into a hiccup with their courier service. The courier, who isn't exactly known for being reliable, didn't deliver my laptop and even pretended they did by faking a delivery confirmation. Because of that, the company claimed my laptop was delivered when it really wasn't - no signature or photo. All in all, a pretty crappy service experience.
Lenovo laptop
I bought a laptop from this company and oh man, it's terrible! The screen looks nice and all, but the quality is so bad. I don't even know why I bothered getting it in the first place. The plastic feels super cheap and it's starting to fall apart. I've had to take it in for repairs twice in only a few months. And now there are weird bubbles on the screen, plus the touch screen isn't even functioning. Such a waste of money, I'm really let down.
1800 dollar laptop charger
Two months after buying this laptop for $1800, the charger fell off my desk onto the floor and broke. It was just a short fall, but it couldn't handle it. I thought the warranty would take care of getting me a new charger, but Lenovo said no because it fell on the floor. Also, the laptop had a bunch of pre-installed junk that was a real pain to get rid of. I'm pretty let down by how easily the charger broke and the unhelpful customer service from Lenovo.
About Lenovo
Lenovo Group Limited is a multinational technology company with headquarters in Beijing, China, and Morrisville, North Carolina, USA. Established in 1984 as Legend Holdings in Beijing and rebranded to Lenovo in 2004, the company is renowned for designing, manufacturing, and selling a wide range of products including personal computers, tablet computers, smartphones, workstations, servers, electronic storage devices, IT management software, and smart televisions. Known for its innovation in the personal computing sector, Lenovo expanded its portfolio by acquiring IBM's personal computer business, including the ThinkPad laptop and tablet lines, in 2005. Additionally, in 2014, Lenovo acquired both Motorola Mobility and IBM's x86 server business, significantly enhancing its capabilities and presence in the smartphone and server markets respectively. Lenovo operates in more than 60 countries and sells its products in around 160 countries, marking it as a key player in the global technology marketplace.
Bonus!
📊 How did Lenovo shine for you?
Contact Information
Skovlytoften 33
2840 Holte
Denmark
Categories Lenovo
Online shopping | Electronics & Hardware
Page Statistics
Seite online seit: July 17, 2018
Letzte aktualisierung: November 29, 2024
Review with most votes
1800 dollar laptop charger
Two months after buying this laptop for $1800, the charger fell off my desk onto the floor and broke. It was just a short fall, but it couldn't handle it. I thought the war... Read onBy: Langosh