Lenovo Reviews
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Recent laptop purchase
I recently bought a new laptop from the store and I gotta say, I was pretty happy with the whole experience. The staff there really knew their stuff and helped me out in picking the right one for what I needed. The laptop's been working great for me and I haven't had any problems with it yet.
Laptop P11
I bought a Laptop P11 recently, but it never showed up even though I paid for it on time. I contacted both the company and the shipping provider, and they confirmed that the laptop wasn't delivered. But I have to give credit to the company for quickly responding and refunding me the full amount.
Account Deactivation Assistance
That was the worst customer service I ever had, eh? I tried talking to different departments to get my account deactivated, but no one was any help. The supposed "customer care" team, sales, and tech support all just passed me around. I never got those confirmation codes I needed, and I'm so frustrated with the lack of help. I'm never buying from this company again, no way.
Three IdeaCentre machines
I gotta say, the customer service at this company is seriously lacking. I was trying to order three IdeaCentre machines and asked about a trade-in deal in an online chat, but I haven't heard back yet. When I phoned during regular hours, I got a recording telling me to call back later. Then, when I tried a different number, I was told there was a 45-minute wait time and was promised a callback that never happened. This kind of unresponsiveness does not make the company look good in terms of management and customer service.
V15 laptop purchase
This V15 laptop is just terrible, eh? I've only had it for 15 months and already the hinges have snapped right off the cheap plastic bracket, wrecking the screen. Can you believe how badly made this thing is? And to top it off, Lenovo doesn't seem to give a hoot about their customers' complaints on TrustPilot, they're just turning a blind eye instead of fixing the problems. It's obvious that they care more about money than making sure their customers are happy, which is really disappointing and just not right.
Yoga slim 7 laptop
I bought the Yoga slim 7 laptop online not too long ago, eh? But man, I've been having some serious issues with it. The darn thing keeps restarting out of the blue, showing me this pesky "blue screen" and making me think there might be some hardware or software gremlins causing trouble. It's been a real headache having to reset it over and over again. And to top it off, the customer service from the company has been a letdown. They take forever to respond and there's a chance they might not even bother, eh? Overall, I wouldn't recommend this product based on the trouble I've been dealing with.
Laptop malfunction and repair experience
My experience with the laptop I bought from your company was pretty disappointing. After just a few months, it started acting up, so I had to send it in for repairs. But then, to make matters worse, the FedEx delivery folks ended up making things even more messed up during shipment. And to top it all off, neither the company nor FedEx wanted to admit fault or fix the problem, so now I'm stuck with a busted laptop.
PC purchase in 2023
Eh, last year I went ahead and bought a PC, and let me tell ya, it was the worst call ever. The price, way too high. And, since I got it, it's been nothing but trouble. The network adapter's got issues, it doesn't restart right, and the audio and video are always outta whack. Even with all its fancy doodads, it's slow like molasses and constantly "thinks" too much. The customer service? Don't even get me started - disaster. Never again will I buy from them.
Laptop malfunctioning within warranty
After I bought a laptop from that company, it gave me so many problems. It ended up breaking less than a year after the warranty ran out, so now it's just sitting there useless. There wasn't any physical damage or weird software downloaded on it, but it just kept showing a blue screen and shutting down within minutes of turning on, even after I tried to fix it. The company wouldn't help me out at all, they wouldn't fix it or give me a new one. I was really let down by their lack of support.
High-end gaming PC purchase
I just bought this fancy gaming PC from an IT company, eh? At first, I was really pumped about how well it worked and all the cool specs it had. But then, after about 9 months, I started having problems with the internet connection, which messed up how some of my apps were running. The customer service folks told me I had to back up all my stuff and basically start over with the PC, which was a real hassle, let me tell you.
Slow and defective laptop
I placed an order for a laptop from this company back in early November, with high hopes of getting it in time for the holidays. Unfortunately, the laptop didn't show up until after Christmas and, to top it all off, it had a major defect that made it totally useless. I tried reaching out to their customer service team, who eventually agreed to give me a refund as a sort of apology. However, after following up with them multiple times - about 4 or 5 times, to be exact - I'm still waiting for the refund to go through. It's like they take your money and then completely forget about you.<br><br>This whole situation is beyond frustrating. Dealing with a company that clearly couldn't care less about its customers is just plain disappointing. I definitely regret giving them my business and won't be doing so again in the future. And to make matters worse, I recently found out that Lenovo has actually blocked my email address. Talk about unprofessionalism and lack of customer service, eh?
Recent Desktop Purchase
This company is a complete disaster, eh! I tried to buy something online twice, and both times it was a nightmare. The website kept freezing, and I couldn't get my PayPal payment to work. It's like they were hanging on by a thread and needed a miracle. After days of trying to contact someone, I finally heard back from a clueless agent. I was starting to think I called the wrong number and reached a Thai massage place by accident!
Laptop purchase
So yeah, I ordered a laptop online thinking it would be awesome and get here in like 3 days. But nope, it took forever to show up even though they kept saying it was ready to ship. It's been weeks and still nothing! And they're not even willing to refund me or send a new one. Such a pain!
