Lavish Alice Reviews

: 24
96% Would buy here again

Most relevant positive review

  2024-05-21
Dress for a special occasion
I bought a dress for a fancy event not too long ago, and I ran into some problems that were total... Read on
Elsa Schowalter

Review with most votes

  2024-02-13
Clothing return query
I had a problem with something I bought and had to return it. I kept getting emails asking for mo... Read on
Easter Hermann

Reviews (24)

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    Dress for a special occasion

    I bought a dress for a fancy event not too long ago, and I ran into some problems that were totally my fault. But the staff at the store quickly fixed everything, making my whole shopping experience super pleasant. They were so helpful and really went the extra mile to help me out. I've never had customer service this good, and I really appreciate their outstanding service.


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    Lace Bodysuit

    The customer service at this store is amazing! I had a problem with a lost order and Jordan and Ellen, the team, were so quick to help. They gave me lots of options and really made sure I was happy. It's so nice to see such great service, especially in the fashion world. When you pair that kind of service with the gorgeous designs they have here, it's a perfect match. I'll definitely be coming back again because of their fantastic service.


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    Dresses for any occasion

    I just wanted to share that I recently ordered some dresses from this website, eh. They were amazing quality and got here real fast, even though I didn't pay for express shipping. The packaging was well done, made sure the dresses stayed in great shape. If I needed to return something, it was super easy, and the customer service was top-notch. I'm already looking forward to my next purchase!


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    Excellent customer service

    I had a question not long ago and this really nice employee helped me out. They got back to me super fast and were really professional and friendly. It was nice to see such great customer service from a big company. I liked how quickly they responded and how professional they were. Big thanks to the employee for their awesome service!


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    Dresses, UK size 8, returned items

    So I found this store and I gotta say, they have a really good variety of dresses. I wear a UK size 8 and their sizes seem to be spot on because the dresses fit me like a glove. I did have to send back a couple things, though, and it took a bit longer than expected to get my money back. But they sorted it out quick and even gave me a discount for my next purchase. All in all, the dresses are top-notch and the customer service is great.


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    Awesome dresses

    Wow, the dresses at this store are always super cool and nice! I had a little issue with returning something, but as soon as I sent an email, it got sorted out quickly and now everything is great! I'm really looking forward to ordering from here again.


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    New clothes

    The customer service at this store is absolutely fantastic! I had a question that took a bit of time to get answered, but they made up for it by replying really fast last time and even gave me a discount. I think it's so important how a company deals with issues, and they did a fantastic job making things right. I'm really pleased with how they listened to me and fixed everything up.


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    Refund process

    I recently had to ask for my money back for something I bought, and I was really happy with how easy it was. I sent an email to customer service on a Sunday night, thinking I wouldn't hear back until later in the week. But surprisingly, I got a quick reply from a guy named Jordan, who, along with Tarek, made sure I got my money back in just a few hours. I didn't have to bug them or keep checking in, which was a nice change from past experiences. Their customer service was really fast and efficient, and I was impressed.


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    Wide range of dresses, quality, customer service

    I recently bought some clothes online from a store that's known for their great selection of dresses and quality. The whole experience was good, but there was a small issue with one item not being available. The customer service team did a great job handling it, they emailed me right away to explain and even refunded my delivery fee. They kept me updated on my order status and were really quick to respond to any questions I had. I was really impressed with their service and would definitely shop with them again. The customer service team deserves a shoutout for their awesome support.


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    Gorgeous dresses, high quality, prompt customer service

    I bought a few dresses from this company not too long ago, and let me tell you, the quality of these dresses is amazing. The material is top quality and the designs are absolutely stunning. The only downside was that the sizing was a bit off and they were smaller than I thought. But when I contacted customer service for an exchange, they were super helpful. I reached out on a Sunday and got a quick and friendly response. They gave me clear steps on how to return my order and were really flexible about it. I was really impressed with how great their customer service was.


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    My new dress

    I just picked up this really cute dress and it's amazing! The staff at that store are so friendly and they respond to my emails really quickly. The clothes are top-notch quality as well, I'll definitely be shopping there again for dresses. Thanks a bunch!


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    Discount Code Issue

    I had an awesome experience with Lavish Alice! I accidentally used a 10% discount code instead of the 20% code for my first purchase. I contacted customer service, explained what happened, and they quickly refunded me the extra 10% without any issues. Big shoutout to their team for dealing with my problem so well and providing such great customer service!


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    Pre-order

    This company has got some serious customer service magic happening because I've never had such amazing service before. Samantha from customer service definitely deserves a gold star for being so helpful and quick to respond. I am seriously impressed and looking forward to getting my pre-order!


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    Excellent customer service experience

    I just wanted to share about this awesome customer service I got from this company. So, basically, I messed up my email address when I was ordering something and didn't get a confirmation. I sent an email to their customer service team right away, and within five minutes, they fixed the problem by updating my email and sending me the confirmation again. I was really impressed by how quick and professional they were. Their fast help and willingness to fix my mistake so quickly totally went above and beyond what I expected.


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    Blazer purchase, order issue, quick refund, customer support, shipping concern

    Hey there! So, I bought this really nice blazer from an online store not too long ago, but then I ran into a bit of a problem. My payment went through and everything, but for some reason, the order didn't go through on their end. Luckily, the customer service team was super quick to help me out and got me a refund within a day. I gotta say, I was really impressed by how fast and helpful they were. It's not everyday you come across such great customer service, you know?


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    Quality items, fast delivery, excellent customer service

    I just bought something from this store and I gotta say, I was really impressed with the quality of the stuff. They delivered it super quick and the packaging was done really nicely. I like that I can order a bunch of things and then return the ones that don't fit quite right - their return policy is straightforward, fair, and quick. The customer service, especially from Tarek, was top-notch. He made sure the return went smoothly and took care of everything. All in all, my time with them has been awesome and I'd definitely suggest this store to others.


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    Clothing return query

    I had a problem with something I bought and had to return it. I kept getting emails asking for more info after starting the return. It made me wonder if it was a scam. But in the end, I got a quick response and got my money back, so that's good.


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    Overpriced clothing

    Hey, so I might have gone a bit crazy and spent some extra money on stuff that was kinda too expensive, but man, the service was amazing! I had a payment issue to deal with, and the help I got was really great. The person helping me was super quick to respond and got everything sorted out for me. Awesome customer service!


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    Delayed refund

    Even though the product was okay, it was super annoying to wait almost a whole month for my refund. I had to reach out to customer service two times before they finally got it sorted out. They were quick to respond and speed up the refund after my second message (which was 14 working days after I sent back the item), but it seems like other people have had the same problem with getting their money back. The dresses are nice and all, but the prices are high and the refund process takes too long, so I'm not sure if I want to buy from this company again.


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    Pricey items

    I made a big mistake and sent all my expensive stuff to the wrong place. I was freaking out, but luckily Tarek came to the rescue. He fixed everything, saved me money and stress. They need to keep Tarek on the team, he's amazing. The delivery was quick and the items are really good quality. I'm looking forward to shopping here again.


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