Ayla

I bought six air purifiers from this company not too long ago, eh? And lemme tell ya, I ain't too impressed with 'em. They don't work consistently well, even though they cost a pretty penny. Plus, the mobile app that's supposed to go with 'em has all sorts of issues too, makin' it practically useless when I try to use it. And to top it off, big-shot consumer review groups like Consumer Reports don't have high praise for these products either. Looks like they still gotta make some improvements in terms of quality and performance, eh?

My new underwear and pyjamas arrived really quickly and were packaged so nicely. They are all super cute and comfortable, and they fit perfectly. I feel like a fancy princess when I wear them.

This company has got some serious customer service magic happening because I've never had such amazing service before. Samantha from customer service definitely deserves a gold star for being so helpful and quick to respond. I am seriously impressed and looking forward to getting my pre-order!

I bought a silk nightgown recently, but when it arrived, I was so disappointed because the customs label said it was 100% polyester. And on top of that, it looked all wrinkled up when I got it, which made me doubt if it was even real silk. As someone who loves silk stuff, that whole situation really annoyed me and left me feeling like I'd been tricked. I thought a company selling top-notch silk items would do better than that.

I had an issue with a pair of leggings and a top I bought from the store. They were faulty, and I was pretty disappointed. I contacted customer service, and Meg and Jelena were super quick to help out. They offered a full refund since the items were still under the 4-week guarantee, which I really appreciated. What really stuck with me was how nice and friendly they were the whole time. They made sure I didn't have to deal with the hassle of sending the items back by accepting my proof of the issue. Overall, their customer service was amazing, and I was really impressed with how they handled everything.

I've been a customer for a whole year now, eh, and my desktop app's been workin' just fine. But, I've been havin' trouble signin' into the website lately. Even after renewing my subscription, I still can't get on the site at all. I've tried troubleshootin', changin' passwords, and reachin' out to customer service, but I ain't heard nothin' back. It's been super frustratin' with no communication and no fix for the problem.