GymShark - Overall Rating based on 28 reviews
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Gym bag purchase
I just got a new gym bag from this company. Sadly, I had a problem with it right after I got it. Despite this, I was happy with how good the bag was and how cheap it was compared to other bags like it. So, I contacted customer service about the issue, and I was really impressed by how professional and quick the reps were. They sent me a new bag right away, no questions asked or extra costs. I really appreciate the amazing customer service and will definitely buy from them again.
5 items during a sale
I just bought 5 things when they were on sale. The whole ordering thing went real smooth and I got my stuff super fast. When I tried them on, I realized I only wanted to keep 2 of them. Sending them back was easy-peasy and I liked that. I really like this brand and lots of my clothes are from them.
Gym apparel
I am someone who really loves fitness and always on the lookout for good gym clothes, so I was super excited to come across this company. They have a great selection of products, with lots of different styles to choose from. The process of ordering was really smooth and easy, which made it simple to find exactly what I wanted. The customer service provided was fantastic, with quick responses to any questions I had and a really helpful team. The prices were reasonable and competitive, especially considering how good the quality is. I was really impressed with how fast my order arrived - I got it sooner than I thought, so I could start using my new gym clothes right away. Overall, I would definitely recommend this company to anyone in search of high-quality gym clothing.
Huge order, no delivery, no refund
Oh man, I'm really frustrated right now! I ordered a bunch of stuff from this place ages ago, but it still hasn't arrived! The tracking info was all over the place, and when I finally got through to customer service, they kept giving me conflicting information. First, they said there was a problem with shipping, then offered me a refund, but later said I couldn't cancel the order - it was a complete mess! And now they're telling me not to accept the package when it shows up. Like, seriously? And don't even get me started on the fact that there's no phone number to contact them. Are they trying to hide something? Ugh, this whole situation is giving me such a headache, I can't even!
Fast delivery and great quality
Wow, I was super impressed with the quality of the stuff I got from this company. The material is top-notch and feels so good to wear when I'm working out. Plus, the delivery was crazy fast! I ordered one night and it was at my door by lunchtime the next day. I couldn't believe how fast it came. I'll definitely be back for more in the future.
Got a sports bra online
I ordered a sports bra online thinking it would be great for running, HIIT, and aerobics, but it turns out it doesn't give the support I need. It might be okay for casual wear, but for my workouts, it's a complete letdown. I'm really disappointed!
Gym apparel and accessories
I recently went to a store to look for some new gym clothes and accessories, and let me tell you, the customer service was amazing. The staff member, Wanda, was so helpful and really knew her stuff about the products. She gave me some great suggestions based on what I was looking for, and even helped me compare GymShark's stuff to other popular brands. Wanda made shopping fun and was really supportive when I was trying out different styles. She went out of her way to make sure I found the perfect items and sizes. It was nice to get such personalized help, and it totally made a difference in my shopping trip.
Leggings purchase
So I bought these leggings from this company and man, what a pain it was. Accidentally picked the wrong size, tried to contact customer support to fix it but they took forever to get back to me and by then it was too late. When I sent the leggings back for a return, it took them more than two weeks to even start the process. They said the item was out of stock, but the website still had it available. Then they tried to make up for it by giving me a "free shipping" code, like that would make a difference when they already offer free shipping on orders over a certain amount. Just frustrating, you know?
Leggings, sizing, favorite
I just got these leggings online, eh. They showed up a bit later than I thought, but they are totally worth it. The waistband is a tad snug, so I went up a size and they fit like a glove. These bad boys are my go-to for my workouts now, eh. 🏋️♀️
Fast delivery, high quality, APEX line
As a loyal customer of this brand for a while now, I've always been super impressed with how fast and efficient their service is. Just recently, I placed an order and was totally shocked when it arrived the very next day - now that's what I call amazing delivery service! The quality of their products, especially from the APEX line, is always top-notch. The new items I got fit like a glove and I couldn't be happier with my purchase.
I do have one tiny criticism though, when it comes to the longer sleeved items - as someone with long arms, I find that they can be a bit short sometimes. It would be awesome to see some options for longer arms in the future.
Overall, my experience with this brand has always been positive, and I plan on staying a loyal customer. I would definitely recommend their products to anyone in search of high-quality activewear that's both stylish and functional.Compression leggings and crop top
My time with GymShark was a bit of a rollercoaster. The stuff I got - compression leggings and a crop top - were great and arrived quickly. But, the sizing of the leggings was off and that was a letdown.
High-waisted leggings purchase
My experience buying those high-waisted leggings was pretty good. The buying part went smoothly and they arrived fast. But when I got them, I wasn't too happy with the material. It was too thick and ribbed for my taste. I knew what I was getting when I ordered them, but I really wish they had an option for an even higher waist in a smoother, thinner fabric.
Online order cancellation issue
It's really frustrating that my online order got cancelled because they thought it was fraud. Seems like lots of people are having the same problem. I tried talking to customer service but they couldn't fix it. Their suggestion to use a different number and email seems like it won't work. It's not good that they can't fix these issues quickly, it doesn't make the company look good.
Leggings
I recently picked up a pair of leggings from this store and I absolutely love them! They fit me so well and the fabric is incredibly soft. The only downside for me is that they're a bit too thin for what I usually prefer.
Order not received
So, I ordered some workout clothes from this store, and they haven't arrived yet. Feels like I'm playing hide and seek with my new gear! I think the delivery person might be lost because my tracking link stopped working. I tried reaching out to the store, but they were not very helpful at all. They basically told me to wait, as if my package was just going to magically appear in my neighbor's yard! I was really looking forward to my order, but now I'm just waiting and hoping it shows up soon. Not happy with Gym Shark at all.
Quick and Easy Purchase
The website was super easy to use, which made it a breeze for me to find what I was looking for and quickly make my purchase. The delivery came way faster than I expected, which was a pleasant surprise. I was really impressed with how smoothly everything went, from beginning to end.
Leggings
I bought a pair of leggings from this company and at first, I really liked how they fit and the quality seemed good. But then, I wore them once and noticed a big hole in the back. I emailed customer support on 09/05/24 and got a reply on 12/05/24 saying they would send me a replacement. I've sent a few more emails following up, but still no word on whether the replacement has been sent. The leggings are nice, but the lack of communication and support from customer service is really disappointing. Because of this whole situation, I won't be ordering from this company again.
faulty leggings and top
I had an issue with a pair of leggings and a top I bought from the store. They were faulty, and I was pretty disappointed. I contacted customer service, and Meg and Jelena were super quick to help out. They offered a full refund since the items were still under the 4-week guarantee, which I really appreciated. What really stuck with me was how nice and friendly they were the whole time. They made sure I didn't have to deal with the hassle of sending the items back by accepting my proof of the issue. Overall, their customer service was amazing, and I was really impressed with how they handled everything.
Quality Assurance interaction
I recently had the pleasure of meeting a fantastic team member from the Quality Assurance department. Kaitlyn's quick and professional help in solving my problem was really amazing. At first, it was a bit frustrating, but thanks to her fast and useful reply, things turned around. Kaitlyn's great customer service abilities really made a difference in my overall experience, and she definitely deserves recognition for her hard work and dedication to doing a great job. Thanks a lot, Kaitlyn, for your amazing support and for going the extra mile to make sure I was happy.
Speedy and efficient returns process
I gotta say, I was pretty happy with how they handled my return at that store. It was a breeze to send back my stuff, and the folks working there were really nice and helpful. I'm not totally sure how long it'll take for me to get my money back, but I'm happy with how things have gone down so far. All in all, I'd call it a solid experience.
Review with most votes
Comfortable, stylish, affordab
As someone who's super into fitness and style, I'm always checking out top-notch gym clothes that not only look good but also feel comfy when I'm working out. Gym... Read onBy: D'Amore