Boux Avenue27 reviews
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Expensive PJs
I bought some expensive PJs recently, and after just a few days, the material started bubbling up. I reached out to customer service with pictures, but they're giving me a hard time about getting a refund, even though I asked for the PJs to be picked up. All four PJs bubbled up and I didn't even wash them yet. The quality is awful and it feels like a total scam. I won't be buying from them again.
lingerie set, online order
I ordered a lingerie set online from this store recently, but ran into a big problem with my order. I waited for a while and didn't get any updates on shipping, so I reached out to customer service online to ask about it. Turns out, they cancelled my order without telling me first. I haven't gotten my money back or the order itself, so I'm feeling disappointed and frustrated. It's not cool that they didn't let me know about the cancellation, and I have no idea why they did it. This whole situation has left me unhappy with the company's service.
lingerie
My experience with the customer service and website was pretty good. The reps were super helpful, and the website was easy to get around. But the smallest size was still too big for my waist, which was a bummer. One of the items I wanted was out of stock, but it wasn't a big deal. They had a good selection of products, but I wish they had smaller sizes like size 4 and xxs available.
Bra and panty set
I bought a bra and panty set from this store and I was so impressed with the quality. The fabric is super soft and comfy, and the fit is just right. Plus, my package arrived really quickly, just a few days after I ordered. I had a great shopping experience overall and would totally suggest this store to anyone else.
Bikini
I got this bikini from the store and it was a great experience. It was super easy to buy and came fast. The bikini was really good quality and I was happy with it. But when I tried it on, I needed a different size. Luckily, I could exchange it without extra delivery fees. The whole process went really well and I got my refund quickly. They confirmed the exchange right away and the service was impressive.
Lingerie set and gift wrapping
The lingerie set I got came in a good package, but the gift card that was supposed to be in there had a problem. Even though I chose gift wrapping and wrote a message on the website, the card was missing when I got the package. It was disappointing because it lessened the nice look of the gift.
Pink bra and underwear
My order hasn't arrived yet and it's been a whole week! I was really looking forward to wearing my new pink bra and underwear this weekend, but now I have no clue where my parcel is. I've been trying to reach the store, but can't get a hold of anyone. I really hope my order shows up soon because I was super excited to wear my new cute lingerie!
Order not received
I am so disappointed with the service I received from this company. My order didn't show up when they said it would, and on top of that, the customer service has been awful. As per consumer rights, if they don't deliver on time, I should get a refund. I've already reported them to the authorities and will keep doing so until this is sorted out. They haven't been sticking to their own rules, haven't been keeping me informed, and haven't been addressing my complaints in a timely manner. The person I talked to today didn't seem to care about following the law and told me to talk to my bank for a refund - which is totally false. Luckily, I recorded our conversation and have proof of all this going on.
Luxe pajamas set
Oh wow, you know what? I was actually pleasantly surprised by the pajamas set I ordered. At first, I was a little surprised that I had to order the top separately, but once I got it, I was so happy! The quality is amazing, the fabric feels so luxurious on my skin, and the fit is just right. I feel like a total queen when I lounge around in these pajamas. Totally worth the extra little bit of effort to get the whole set!
Dark blue lace bra and matching panties
I just bought this super cute dark blue lace bra and matching undies from here, and let me tell you, they are absolutely gorgeous! And, to top it off, getting the matching undies for free was the icing on the cake. The store did a great job keeping me in the loop every step of the way, and my order arrived just a couple of days later. Overall, I'm really impressed with how good the products are and the service I received.
Strapless bra in nude and black
So, hey, I was just scrolling through Instagram and this influencer I follow was going on about this strapless bra. She was saying how comfy it was and how you couldn't even see it under clothes, so I was like, "I need to get my hands on that!" I really wanted a new strapless bra that wasn't crazy expensive but still felt great to wear. Let me tell you, this bra is amazing! I got it in both nude and black, and now it's my favorite bra to wear with any outfit. It's seriously comfy and stays in place all day. I'm totally obsessed with it!
Black lace lingerie set
I got my black lace lingerie set in the mail, but it had been opened and some things were missing. It wasn't the store's fault, but I was a bit let down. However, their customer service was amazing! They dealt with my issue fast, gave me a refund, and even called to make sure I knew how to return the items. I really appreciate their great service!
Fitting bra assistance
I can't believe how great it feels to finally have a proper bra fitting! When I went into the store, I was so frustrated trying to find the right size. The lady helping me was amazing - she was so patient and really understood what I needed. I left feeling so much better and more confident. It's funny how something as simple as a well-fitting bra can boost your mood. I'm definitely sticking with Boux Avenue from now on - they've won me over as a customer for good!
new undies and pajamas
My new underwear and pyjamas arrived really quickly and were packaged so nicely. They are all super cute and comfortable, and they fit perfectly. I feel like a fancy princess when I wear them.
Lingerie set
So, I ordered this lingerie set online and let me tell you, it was not a pleasant experience. The tracking link they gave me was useless, didn't tell me anything about when my order was coming. I tried emailing customer service for answers but got no reply. It's frustrating, especially because I've been promoting this brand on social media.
Lace lingerie set
Don't let the fancy wrapping fool you, this company really knows how to make you feel sexy in their lace lingerie sets. The quality is amazing, the fit is just right, and the designs are beautiful. Whenever I wear their lingerie, I feel like a queen. Boux Avenue for sure knows how to boost a woman's confidence and make her feel strong.
Re-fitted lingerie set
I recently went to the store to get re-fitted because I ordered the wrong size online. Bliss, the staff member, was super friendly and knew her stuff. She explained everything to me and made me feel at ease even though I was nervous. I ended up buying a new lingerie set that is now super comfy thanks to the right fit.
Underwear sets
I bought some really nice underwear sets from this store and I'm so happy with them. The quality is amazing, they wash really well and they keep their shape and color. I love how consistent the sizing is over the years, it makes shopping for lingerie so much easier. I was thrilled to see they brought back satin underwear in F cup sizes, it's been hard to find in the past. Overall, I'm super happy with my experience and I'll definitely keep shopping here for my lingerie needs.
Black lace lingerie set
I bought a black lace lingerie set online and chose next day delivery. But after a couple of days, it still hadn't shown up. When I checked the tracking, it said the courier hadn't even gotten the package yet. I contacted customer service to see what's up with the delay, but ended up canceling the whole order. Although I got my money back, I was pretty annoyed by the whole situation. It's frustrating when a company doesn't follow through on their delivery promise, especially for something like lingerie that's personal and time-sensitive.
sexy lingerie set
Hey, so I was just browsing online for some new lingerie and I found this amazing store. The quality is so good and the prices are unbeatable. I felt incredible in my new lingerie set and I'll definitely be going back for more sexy stuff.
About Boux Avenue
Boux Avenue is a British lingerie brand founded in 2011 by entrepreneur Theo Paphitis, renowned for his appearances on the TV show Dragons' Den. Specializing in lingerie, sleepwear, and swimwear, the company targets a wide customer base with its size-inclusive and style-diverse range. Boux Avenue prides itself on offering a luxurious shopping experience both in-store, with beautifully designed outlets, and online, through its comprehensive and user-friendly platform. The brand emphasizes quality and affordability, aiming to make luxurious lingerie accessible to everyone. Since its inception, Boux Avenue has expanded its presence not only in the UK but also internationally, establishing itself as a recognized name in the lingerie and sleepwear industry.
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Seite online seit: September 27, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Blue bra
So, usually I'm really happy with what I get, but this one time I got the wrong bra. I let them know and they made a huge deal out of it instead of just fixing the mistake.... Read onBy: Lea