Gentlebands Reviews

: 23
70% Would buy here again

Most relevant positive review

  2024-05-29
Ring purchase
So I bought a ring from this company not too long ago and I gotta say, I was really impressed wit...Read on
Jessika

Most relevant negative review

  2024-04-18
Misleading ring purchase
In March, I ordered a ring from this company hoping for a beautiful white gold band, but when it ...Read on
N. Wintheiser

Review with most votes

  2024-03-20
Black panther tungsten and met
I was kind of bummed at first when I found out I got the wrong size for the black panther tungste...Read on
J. Zulauf

Reviews (23)

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    Tungsten ring purchase

    I just bought a Tungsten ring for my fiancé from this company. Unfortunately, when it arrived, it was too small and my fiancé didn't like it. I reached out to the company for a return and I was pleasantly surprised by how great their customer service was. They responded quickly, within 24 hours, and the staff was really understanding and helpful. They gave us different options, and even let us choose another ring without any extra cost. Even though we didn't find a replacement, they processed a full refund without any issues. Plus, they engraved the ring for free, which made it even more special. Overall, I'm super impressed with the customer service and professionalism of this company.


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    Men's unique black and gold ring

    This black and gold ring for men is absolutely gorgeous! The design is so classy and it's super comfortable to wear. I've been on the hunt for a ring that's both stylish and comfy, and this one checks all the boxes for me. The way the ring is shaped makes it feel like it was made just for my finger. I used to wear a plain silver ring that belonged to my father-in-law, but getting this black and gold ring is like a dream come true. The quality is top-notch, and the black and gold colors together look amazing and can match any outfit effortlessly. I'm really happy with my purchase and I would definitely recommend it to anyone looking for a cool and comfy ring.


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    Wrong size ring

    So, I made a mistake and ordered the wrong size ring, oops! But the people at this shop are so friendly! I sent them an email over the weekend, even though they're supposed to be closed, and got a response right away from Sarah on Saturday and Sunday! She was incredibly kind and said they would send me a new ring in the correct size even though it was completely my fault. I asked her some more questions in a few emails and she always replied promptly. We had some really nice exchanges through emails and now I'm a huge fan of this shop! Thank you Sarah and everyone at this place, you folks are amazing!


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    Ring purchase

    So I bought a ring from this company not too long ago and I gotta say, I was really impressed with the whole thing. I found out about them from an ad on social media and their rings just caught my eye. Picked out my favorite one, placed an order, but turns out I ordered the wrong size. Luckily, Sarah from customer service was super helpful and sent me a ring sizer right away. Got the right size pretty quickly after that. I definitely suggest checking out this company for their awesome customer service and gorgeous products.


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    Ring gift for husband

    The ring I got for my husband was so cool and he totally loved it! It looked really nice and came in some great packaging. It did show up a couple days later than I thought, which was a bit disappointing because I wanted to give it to him on his birthday. But even with that, he still thought it was amazing.


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    Two rings purchase

    I bought two rings from this company not too long ago, one in gold and the other in black with nice stones. I wear them almost every day for the past couple of months. The gold one is starting to look a bit worn, but that's normal since I have it on during all sorts of activities, even in water. However, the black ring with stones still looks brand new. In general, I'm pretty happy with the rings' quality, but I think the packaging could be better for a nicer look.


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    Simple but stylish ring

    I recently bought a ring from this company and it was exactly what I wanted - simple but stylish. The only problem was that it was a bit too big for my finger. But, their customer service was amazing. They offered me a replacement right away and made sure I got it quickly. I was really impressed with how they dealt with the issue and how much they cared about their customers. I would definitely suggest them to anyone in search of high-quality jewelry with top-notch customer service.


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    Ring exchange

    I changed a ring I bought for my partner as a thank you present during my pregnancy. The folks in customer service were so nice and understanding when my partner didn't love the first ring. They were happy to let me swap it out and even let me pick two rings of the same value, and keep the original as a present. The people in the store were really friendly and went the extra mile to make sure I was happy with my choice. I'm really pleased with the service I got.


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    Ring replacement

    Hey there, so I made a mistake ordering the wrong size ring at first, my bad. But let me tell you, these guys were great! They responded quickly, offered me a replacement, and now I have the perfect ring. Their customer service is amazing, they really went above and beyond to make sure I was satisfied. The ring itself and the packaging were both really impressive. I would definitely recommend them.


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    Coruscant purchase

    I just bought a Coruscant from Gentlebands and I was so surprised by how fast it got here. It fit perfectly and looked just like it did on the website. I was happy to see that the return address was in London because I live in the UK and don't like dealing with international shipping. Even though there were some bad reviews, my experience with Gentlebands was really good.


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    Misleading ring purchase

    In March, I ordered a ring from this company hoping for a beautiful white gold band, but when it arrived, it was yellow gold. I contacted the company and they said yellow gold was their new standard, offering to replace it with the right ring, covering the cost difference, and letting me keep the wrong one. Seemed sketchy. The ring I wanted was delayed, so after waiting a month, I asked for a refund. They claimed it was ready and being expedited, but the shipping label showed otherwise - it came from China, not an expedited service. Also, some ring descriptions on their website were copied from another reputable jewelry brand. Finally reported this dodgy business to my credit card company with all the evidence of their deceptive practices.


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    Resistance bands

    I bought some resistance bands from this company thinking they were from Seattle, Washington but turns out they came from China. I was bummed because I wanted to support a North American business. I want a refund because they misled me about where the product was from. It's better to buy local and support North American products because it can be tough to hold a Chinese company accountable for a lifetime warranty.


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    False advertising, fake tracking number

    This company is a total scam, eh. I thought I was supporting a Canadian business, but it turns out they're just running a shady operation from China. They gave me a fake tracking number, and when I asked for clarification, they tried to blame it on my neighbour or the wrong mailbox. Absolutely ridiculous, eh!


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    Fake ring purchase

    This website is just a complete scam, eh! They took pictures of lovely handmade rings from Etsy and sent me a cheap plastic knockoff instead. I didn't even get what I actually ordered, eh! Save your money and buy from somewhere else, eh!


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    Black panther tungsten and meteorite ring

    I was kind of bummed at first when I found out I got the wrong size for the black panther tungsten and meteorite ring I ordered. But the customer service folks were amazing and helped me out with getting the right one. The ring is just like they said - super cool and different. Actually feels pretty nice to have on, even for me, not being a big jewelry person.


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    Ring purchase

    Oh man, let me tell you about the terrible experience I had recently! I bought a ring for my mom's birthday from this shop, and it turned out to be a total rip-off. They told me that returns and refunds were simple, but it felt like I was pulling teeth just to get my money back. My mom didn't even like the ring, so I tried to return it and get a refund. However, all they did was keep sending me the same annoying emails, saying they wanted me to be happy and offering me another ring for free. Like seriously, I didn't want another ring, I just wanted my money back! And to top it off, they wouldn't even let me return the first ring! So aggravating. I'm definitely going to warn everyone to steer clear of that place!


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    Overpriced rings

    The rings I got were way too expensive and not very good. They didn't look anything like what they showed on the website. You could tell they were made cheaply and definitely not worth what I spent. I was so disappointed with what I got and wouldn't suggest buying from there.


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    Engraved ring for boyfriend

    I got this really nice engraved ring for my boyfriend who is a diesel mechanic. Unfortunately, it ended up breaking in half when his fingers got smashed at work. I sent an email to customer support and they sent me a replacement within two weeks, no charge. I'm really impressed by the lifetime warranty and the great support team.


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    First ring purchase

    I just bought a ring from this company for the first time. At first, I was happy with how fast they responded when the ring was too big. They offered to replace it with a smaller one for free, which I thought was nice. But then when I got the replacement ring, it had the right engraving but was a totally different ring and a whole size bigger than what I needed. I reached out to customer service with pictures showing the mistake, but they said I was mistaken. After some arguing back and forth, they finally sent me the right ring.


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