Dressbarn - Overall Rating based on 20 reviews
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Big online order
I ordered some clothes online and then I started sending emails, but they only replied twice out of the many emails I sent. I asked for my money back three times and got no response. Their customer service sucks and there's no phone number to call. I'm never shopping there again, so upset!
Recent return experience
I've been a loyal customer at this store for years and always been happy with my purchases. However, my recent return experience has really made me rethink my loyalty. I asked for a return label for 2 items, but it's like they vanished because I can't track them. On top of that, I haven't received any credit for the returned items. I've sent countless emails to customer service, but all I get back are automated replies promising to help, but then I hear nothing. I can't even cancel the part of the order that never came, which just adds to my frustration. Not being able to call a phone number and the unhelpful virtual assistant on the website is just making everything seem impossible to fix.
Bad quality clothes, no refunds
I bought some clothes, eh, but man, they were such poor quality! And then when I tried to take 'em back 'cause they didn't fit right, all they'd give me was store credit. What a total rip off, eh!
Pants and blouses
My experience with this company was just awful. I ordered some pants and blouses online, but what I got was not at all like what was shown on the website. When I reached out to customer service, they were no help at all and brushed me off, almost like it was my fault for wanting the right stuff. It was a complete nightmare and I would definitely not recommend buying anything from them.
Size 10 capri purchase
I just bought a pair of capris in size 10 online and I was so disappointed with what I got. They sent me a size 4 capri with a weird dolphin hem instead of what I ordered. And the whole ordering situation was a mess. I can't believe they don't give refunds back to credit cards or provide paid return labels. It's just not right. I want a refund for this mistake and I'm never gonna buy from them again!
Bought some clothes
I bought some clothes online and it was such a terrible experience, eh! I've been trying to cancel my subscription for like 3 months now, but they keep charging my card. Honestly, don't even bother with that store, their customer service is the worst, eh!
Online shopping experience
I recently decided to give online shopping a try for the first time with this brand, and I have to say, I was really impressed. The process of ordering was smooth, and I had no trouble finding what I needed on the website. My items arrived quickly and the quality was top-notch. The customer service was excellent too, I had some questions about sizing and was able to chat with a helpful and knowledgeable representative. The prices were fair, especially for such high-quality products. And to top it off, the delivery was fast and efficient, with my items arriving in perfect condition and well-packaged.
Online order
I just bought something online from this company, and it was a total nightmare. I placed my order, got charged, but never got any of the stuff I bought. When I talked to their customer service, they weren't helpful at all and wouldn't give me my money back. It wasn't until I said it was fraud that they finally replied. This company is a scam, so be careful before you buy anything. Don't deal with the stress, shop somewhere else.
Two tops, same style, different colors, one too small
I get where you're coming from, eh? I hear ya on the complaints about the lack of flexibility and customer service at this store, for sure. So, I went and bought two tops, eh? They were the same style, just different colours. But, wouldn't you know it, one of 'em was too small. I reached out to customer service and they told me I could return it, eh? But get this, I had to pay for the postage and all I'd get back was store credit, no refund, eh? Man, I gotta say, I was pretty disappointed and frustrated by the whole thing. Especially 'cause I've been a loyal customer for so long and was expecting better treatment, you know?
Blouse Purchase
I bought a blouse from this store not long ago and it was such a big mistake, eh. I wish I had read some reviews first because now I'm having a hard time trying to return it. I've tried to contact them through their chat but got ignored twice, and I sent two emails - one got no response and the other came from a no-reply address. Their customer service is just awful, and I've had enough. I think I'll just give the blouse to someone else and make sure to tell others about my bad experience.
Recent online dress purchase
I had a really bad time with my dress order online. I used to like this store, but now I'm super let down. The dresses I got last month weren't at all like the pictures on the website. They were cheap and looked like knock-offs. When I tried to return them, I couldn't reach anyone in customer service. It was a total nightmare and I won't be shopping here anymore, for sure.
Skinny jeans, online order
I just ordered skinny jeans online from this place and it was a huge mistake. The quality was so disappointing - they didn't fit well, the fabric felt cheap, and the measurements on the website were way off. When I tried to return them for a refund, customer service took forever to respond. And when they finally did, they wouldn't give me my money back, just store credit. Can you believe that? It's totally unfair! I'm never buying from them again.
Delayed order, missing items, poor customer service
Dressbarn really needs to step up their game when it comes to customer service and fulfilling orders. I placed an order way back in November, and up until now, I still haven't received what I bought. I've tried to contact them in different ways like sending messages, emails, and even calling them, but unfortunately, no one is getting back to me. It's so annoying to see that some of the things I bought are not even up on their website anymore, which makes me wonder if they were even available in the first place. To make matters worse, all I want is my money back, not just store credit, but it seems like that's too much to ask for. This whole thing has been a real letdown.
Limited sizes, no refunds, gift cards
I had a not-so-great experience with my recent purchase at that store. I wanted to exchange an item but was told they don't do refunds, only in-store credit with a gift card. Really annoying, especially since they didn't have much variety in sizes and products for exchange. I was bummed out by the poor customer service and how inflexible they were with returns.
Cheap clothing, difficult refund process
The clothes I bought at that store were so poorly made, not even worth the money. When I tried to return something in the time frame they gave, talking to customer service was a struggle. It took me ages to find their contact info online, but when I finally did, the person on the line was nice and helped me out with the return and getting my money back. But man, the stuff they sell is terrible quality - all made of that fake polyester stuff.
Work and play clothes
I used to love going to the store to buy clothes for work and play, but my recent online shopping experience was not great. The stuff I bought was low quality, and when I wanted to return it, they only gave me a Gift Card. Also, they tried to get me to sign up for a fake "subscription" for free shipping, but it actually cost $9.99 every month. It felt like I got totally ripped off.
Recent online clothing purchase
I just had a terrible experience with an online clothing purchase. The website was user-friendly, but after I paid, things went downhill. I didn't get a confirmation email and couldn't reach customer service. It's so annoying to spend money and not get what you ordered. I tried contacting them many times but no luck. It's really disappointing how unprofessional they were. I wouldn't recommend ordering from them to anyone.
Frustrating experience with out-of-stock items
So, I ordered some stuff online and was hoping to get it soon. But turns out, they didn't actually have it in stock, even though their website said they did. I tried reaching out for help, but all they gave me were excuses like "pre-sale" and "in transit". Now it's been two weeks, and the item is nowhere to be found on the site. I'm starting to think I won't even get my money back, especially after reading bad reviews from other folks. It's just frustrating, you know?
Clothing items
As someone who shops at this store, I was really let down to find out they've decided not to give refunds anymore. Now, all sales are final, which they don't really make clear when you're placing your order. It's kind of annoying to have to commit to buying something without being able to try it on first, especially with clothes. This rule seems old-fashioned and not very customer-friendly, since it doesn't leave any wiggle room for mistakes. I'd definitely recommend being careful and knowing about this new policy before you buy anything.
3 items ordered, 2 arrived, 3rd cancelled
I ordered some clothes online and it was a total disaster, eh? Like, one of the items got cancelled and they said I'd receive a store credit, but I really wanted my money back. I sent them a bunch of emails, but nobody ever got back to me. It's not cool at all, you know?
Review with most votes
Frustrating experience with ou
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