Dell Outlet Reviews
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Laptop service with Pro Service support warranty
I had a problem with my laptop where it kept shutting down on its own. I tried all the tips I found online, but nothing worked. So, I called customer service, and I was really impressed by how quickly they got back to me. It turns out I needed a new motherboard, so they sent a technician to my place to install it. That fixed the shutdown issue, but then some of the keys stopped working. The technician came back right away with a new keyboard and fixed it by adjusting the ribbon cable. The service was really good and quick, and now my laptop is working like new.
Laptop purchase
I recently bought a laptop from the outlet and I have to say, I'm super impressed with how good it is! Picking out my laptop and making it just the way I wanted was easy peasy. The outlet had a bunch of different options to choose from which was great. When the laptop arrived it was in perfect condition and has been faster and more efficient than I expected. I haven't had any problems with it at all, so I definitely think it was worth the money. If you're looking for a reliable laptop, I would totally recommend checking out the outlet.
Dell laptop purchase
I just bought a laptop straight from the company, and let me tell you, I'm super happy with both the laptop itself and the service I got. The laptop works great, and the customer service I got while buying it was amazing. The people I talked to knew their stuff and were really helpful, making the whole experience awesome.
Laptop with screen scratch and broken hinge
I got this laptop from the outlet and it was all good until the hinge broke, eh! I mean, there was a scratch on the screen but it didn't even matter 'cause the laptop still worked fine. So I sent it in to get fixed and they said no because of the dumb scratch. Like, seriously, eh? The scratch had nothing to do with the hinge breaking! Dell just wants money and doesn't care about us customers, eh. So not cool, man.
Refurbished laptop
This company is a complete disaster, eh! I bought a refurbished laptop and it crapped out on me only days later, don't you know. The technician they sent couldn't fix er up, so I had to wait for weeks to send her back. And to top 'er off, they didn't even fix er up right, eh! Then when I asked for a new one, they tried to blame me, can you believe it? I had to get a lawyer involved just to get all my money back. This whole ordeal left me feeling so frustrated and let down by their terrible customer service, eh.
Refurbished laptop purchase
The experience at this store was not great. I had to wait a long time and the customer service rep didn't really get what I was saying. It was frustrating because they had trouble communicating, so it was hard to fix the problem I had. The poor customer service left me feeling annoyed and unhappy with my purchase.
Faulty Alienware laptop purchase
So, I got this Alienware laptop from Dell Outlet, and honestly, it was a huge mistake. The thing would get so hot, even with just simple stuff, and the fans were crazy loud. When I tried to return it, it was a nightmare. The whole process was a mess, and I ended up sending it to the wrong place by accident. I called customer service so many times, but I never got my laptop back or a refund. Dell's customer service is just terrible, there's no clear plan for situations like mine. It's pretty embarrassing for such a big company to drop the ball like this. I really suggest looking at other tech brands with better support before buying anything from Dell.
Laptop repair service
The management at the repair depot is just terrible. The way customer service reps and repair techs don't communicate is really bad. I paid for a 5-7 day repair for my laptop, but it's been 8 days and still no update. Even after many calls and emails, Dell can't explain the delay. The confusion about my laptop's warranty and repair is making me even more frustrated. It's not cool that nobody at Dell can say why my laptop is still stuck, especially when I need it for work. Dell's repair center being so inefficient has really made me mad at the company.
My Laptop Purchase
OMG, I can't believe I didn't check out the reviews before splurging on my laptop. It's been a year now and it's just been one headache after another. I've had to ship it off for repairs twice already and that dang mouse pad keeps glitching every couple of seconds. I swear, never again will I make this mistake, and I'm spreading the word to all my friends too.
Laptop
This was the worst customer service experience I've ever had, eh. The support team just kept transferring me around to different departments instead of actually fixing the problem, you know? It was so frustrating, and I felt like they were purposely trying to make me give up, eh. I've never been more annoyed by a company in my life, eh.
Overpriced laptops
Laptops these days are so pricey and not even that great! I got one, and the touchpad broke, had to buy a bunch of chargers, screen keeps blinking, and the battery dies so fast. Honestly, Dell is overrated and definitely not worth the big bucks for such crappy quality.
Refurbished laptop
My experience with the customer support at Dell Outlet was pretty disappointing, ya know? I needed some help with a machine that was still under warranty, but I ran into a bunch of obstacles because of missing details from the previous owner. Even though I gave them all the info about my purchase, the customer support folks couldn't assist me because they didn't have info on the owner before the one before me. It was super frustrating and I felt stuck with a broken device that I couldn't get fixed.
Inspiron 15 laptop
My experience with the Inspiron 15 laptop was a letdown. When I first tried to set it up, I had trouble connecting to the internet. I called customer service for support but the tech team I spoke with seemed like they were more interested in partying than actually helping me. It was unprofessional and unhelpful. All in all, the whole thing made me feel annoyed and disappointed.
Overpriced laptop with multiple issues
I ended up getting the most expensive laptop they had, thinking it would be top-notch. But boy was I wrong! The camera's in a weird spot, the battery's giving me grief, and now the sound's on the fritz. This thing's just one headache after another. My advice? Skip this one and go for something more dependable.
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