All reviews of M. Aufderhar
Review about: Dell Outlet
Faulty Alienware laptop purchase
So, I got this Alienware laptop from Dell Outlet, and honestly, it was a huge mistake. The thing would get so hot, even with just simple stuff, and the fans were crazy loud. When I tried to return it, it was a nightmare. The whole process was a mess, and I ended up sending it to the wrong place by accident. I called customer service so many times, but I never got my laptop back or a refund. Dell's customer service is just terrible, there's no clear plan for situations like mine. It's pretty embarrassing for such a big company to drop the ball like this. I really suggest looking at other tech brands with better support before buying anything from Dell.