Borrowell

Borrowell - Reviews and experiences

Average rating
9.0 /10
Based on 19 reviews
(Dec 2023-May 2024)
Sterverdeling
510x
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34x
20
10

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Reviews (19)

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Made an account

10.0

I had a hard time making an account because the system said I already had one, but Hector was amazing and sorted it out by getting help from the next level support and engineering team. Now I can use Borrowell and I'm definitely gonna let all my friends know about it!

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Credit monitoring app

9.5

The credit monitoring app is awesome for keeping an eye on your credit score and managing your financial future. You can easily see your credit info and make smart choices about your money. The customer service team is really good too, they help out fast and fix any problems you might have. I definitely suggest using this app to anyone who wants to watch their credit score for free. I haven't tried any extra services they offer, so I can't say much about those.

Detailed Ratings
Order8.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

New user sign-up

9.0

As I was trying to sign up for the first time, I ran into a technical issue on page 7. But, the support team was really helpful in sorting out the problem. I just wanted to say a big thank you to Hector for all his help and guidance during the whole process.

Detailed Ratings
Order8.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Credit score assistance

10.0

I was really happy with how much they helped me with my credit score problem. Hector was my assistant and he was patient and helped me find a solution real quick.

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Credit building service

6.0

I tried out this credit building service that said it would boost my credit score. But when I looked at my Equifax report, I was let down to see that there was no change. Even though I made several payments every month, it didn't seem to have any effect on my score. It was frustrating because it seemed like the Credit Bureaus didn't take these reports into account at all. It felt like I wasted my time and money.

Detailed Ratings
Order6.0
Service6.0
Price6.0
Delivery6.0
Would buy here again No

Rent reporting service

7.0

I signed up for the rent reporting service at $5 a month. They mentioned that it will appear on my credit report as a trade line called "BRWL SELF-RPT RENT" within 4 weeks, which seems quite fast for this kind of service. I do wish they could have a more official name for it to make it more credible. I'm still in my first month, so I can't say for sure if it's working yet. The checkout process is done through Stripe. Overall, the other services to check my credit score seem to be working fine, but I haven't tested any recommended products yet. I have been having issues with the system being down, so I have to email their team monthly with a screenshot or statement of my e-transfer to my landlord.

Detailed Ratings
Order8.0
Service6.0
Price8.0
Delivery6.0
Would buy here again Yes

Lending information

8.0

I've been checking out lots of suggestions for borrowing info and I've realized how crucial it is to read all the little details. It's annoying to get rejected, but when I contacted the company, I found out they match based on specific requirements and it's my job to dig deeper. Now, I can easily figure out which companies are worth checking out and which ones to skip after carefully reading all the details.

Detailed Ratings
Order8.0
Service8.0
Price8.0
Delivery8.0
Would buy here again Yes

Credit account assistance

10.0

Borrowell's customer service really went the extra mile to help me get back into my credit account when I got locked out because of an error. Even though I tried to fix it myself and contacted Equifax for help, Borrowell was the only one who was willing to help without pushing extra services on me. I definitely suggest using Borrowell to keep track of your credit because they give regular updates and support for no cost at all.

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Credit rebuilding service

9.5

Borrowell really helped me out when I needed some help fixing my credit. Their customer service team was amazing and made the whole process super easy. My credit score is so much better now, all thanks to Borrowell.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Credit card and personal loan recommendations

6.0

I'm not too impressed with the credit card and personal loan suggestions I keep getting from this site. Even though I have a solid credit history, no debt, and always pay my bills on time and in full, they keep recommending me options with high interest rates that are not that great. It's frustrating to keep seeing these mediocre offers over and over again, especially when I know there are much better choices available.

Detailed Ratings
Order6.0
Service8.0
Price4.0
Delivery6.0
Would buy here again No

Build my credit

10.0

The app was really easy to use and it totally helped me improve my credit score, which is pretty awesome. The customer service was amazing as well, they were super quick and friendly whenever I had questions. I would definitely recommend it to all my friends.

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Quick loan approval

10.0

The loan approval process at Borrowell was smooth and quick. The customer service was top-notch, with professional and helpful staff. It was honestly the best experience I've had when getting a loan. Keep up the awesome work!

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Credit inquiry assistance

10.0

The folks working in customer service at this company are top-notch. They're always friendly, professional, and quick to help with any questions I have. I've been a customer for a while now and I really appreciate the high level of service they offer. It's not often you come across such fantastic customer service, and the fact that it's free makes it even better. They've helped me with sorting out my credit issues and thanks to them, my credit is back on track. I'm thankful for all their help and for their commitment to providing outstanding customer service.

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Quick and Awesome

10.0

I gotta say, I'm seriously blown away by this company! The whole experience was just top-notch, and I couldn't be happier. I really appreciated how quickly they jumped in to help me out and fix everything so efficiently. Plus, they were so easy to talk to and just really professional. Huge shoutout to Borrowell and their awesome team - sending you all a ton of love, respect, and thanks. Blessings to everyone!

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Unwanted credit score inquiries

6.0

I've had over 100 inquiries on my credit score from this company even though I've never dealt with them. I've been asking them for over a year to stop the inquiries, but they just keep increasing. If you care about your credit score and privacy, stay away from this company.

Detailed Ratings
Order6.0
Service6.0
Price6.0
Delivery6.0
Would buy here again No

Account closure

10.0

I just contacted the company to shut down a fake account opened in my name. They quickly confirmed my identity and closed the account. I was really happy to see how well they dealt with the situation and the help I got from their customer service team. I'm pleased with the service I received from this company.

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Credit bureau assistance

10.0

I'm so thankful for the help I got with my credit report. The team always gets back to my emails quickly and they're really polite and helpful when explaining things and giving advice. Joining them has been a real help, and I'd definitely suggest their services to anyone who needs credit help. Thanks a lot for everything!

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Rent payment assistance

10.0

I've found that rent payment assistance service to be really great. The company is always quick to respond to my questions and willing to work with me if something unexpected comes up that might make me late on my rent. I definitely recommend their service to anyone who needs help with rent.

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Credit score monitoring

9.5

I really appreciate getting updates on my credit score regularly. It means a lot to me because having a low credit score can really bring you down. It's a long road to fix that, so having Borrowell take care of it for me is a weight off my shoulders. It used to be kind of scary knowing all my info was out there, but now it's just part of life. The customer service has been surprisingly awesome. I can't imagine dealing with upset customers is easy, but they handle it so well. My view of this service has definitely gone up, and it wasn't bad to begin with. You guys have built a relationship with your customers, making us feel like you're rooting for us to boost our credit scores. The site gives suggestions and options that are really useful. It's a great tool for people in my situation. I hope more folks discover Borrowell or you discover them.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

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About Borrowell

Borrowell is a Canadian fintech company founded in 2014, headquartered in Toronto, Ontario. It specializes in providing free credit scores and reports, personal loans, and financial product recommendations. Recognized as one of the first companies in Canada to offer free credit scores without any obligation to apply for credit, Borrowell aims to empower consumers to improve their financial well-being by providing them with tools and personalized tips to help them understand and manage their credit. Over the years, the company has grown significantly, partnering with various banks and financial institutions to offer a wide range of financial products and services tailored to meet the diverse needs of Canadian consumers.

⤤ Website (Partner link)

Contact Information

🌐 borrowell.com

Last update: November 29, 2024

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