Borrowell

Borrowell - Reviews and experiences

Average rating
9.0 /10
Based on 19 reviews
Dec 2023-May 2024
Star distribution
510x
45x
34x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Credit monitoring app

App & Portal

The credit monitoring app is awesome for keeping an eye on your credit score and managing your financial future. You can easily see your credit info and make smart choices about your money. The customer service team is really good too, they help out fast and fix any problems you might have. I definitely suggest using this app to anyone who wants to watch their credit score for free. I haven't tried any extra services they offer, so I can't say much about those.

New user sign-up

App & Portal

As I was trying to sign up for the first time, I ran into a technical issue on page 7. But, the support team was really helpful in sorting out the problem. I just wanted to say a big thank you to Hector for all his help and guidance during the whole process.

Rent reporting service

App & Portal

I signed up for the rent reporting service at $5 a month. They mentioned that it will appear on my credit report as a trade line called "BRWL SELF-RPT RENT" within 4 weeks, which seems quite fast for this kind of service. I do wish they could have a more official name for it to make it more credible. I'm still in my first month, so I can't say for sure if it's working yet. The checkout process is done through Stripe. Overall, the other services to check my credit score seem to be working fine, but I haven't tested any recommended products yet. I have been having issues with the system being down, so I have to email their team monthly with a screenshot or statement of my e-transfer to my landlord.

Credit card and personal loan recommendations

App & Portal

I'm not too impressed with the credit card and personal loan suggestions I keep getting from this site. Even though I have a solid credit history, no debt, and always pay my bills on time and in full, they keep recommending me options with high interest rates that are not that great. It's frustrating to keep seeing these mediocre offers over and over again, especially when I know there are much better choices available.

Build my credit

App & Portal

The app was really easy to use and it totally helped me improve my credit score, which is pretty awesome. The customer service was amazing as well, they were super quick and friendly whenever I had questions. I would definitely recommend it to all my friends.

Credit score monitoring

App & Portal

I really appreciate getting updates on my credit score regularly. It means a lot to me because having a low credit score can really bring you down. It's a long road to fix that, so having Borrowell take care of it for me is a weight off my shoulders. It used to be kind of scary knowing all my info was out there, but now it's just part of life. The customer service has been surprisingly awesome. I can't imagine dealing with upset customers is easy, but they handle it so well. My view of this service has definitely gone up, and it wasn't bad to begin with. You guys have built a relationship with your customers, making us feel like you're rooting for us to boost our credit scores. The site gives suggestions and options that are really useful. It's a great tool for people in my situation. I hope more folks discover Borrowell or you discover them.

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About Borrowell

Borrowell is a Canadian fintech company founded in 2014, headquartered in Toronto, Ontario. It specializes in providing free credit scores and reports, personal loans, and financial product recommendations. Recognized as one of the first companies in Canada to offer free credit scores without any obligation to apply for credit, Borrowell aims to empower consumers to improve their financial well-being by providing them with tools and personalized tips to help them understand and manage their credit. Over the years, the company has grown significantly, partnering with various banks and financial institutions to offer a wide range of financial products and services tailored to meet the diverse needs of Canadian consumers.

Contact Information

🌐 borrowell.com

Last update: November 29, 2024

Website (Partner link)

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