LoanMart

LoanMart reviews

23 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
74%
Would buy here again
Ordering
8.4
Service
8.4
Pricing
7.4
Delivery
8.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Flexible payment options

10.0

"It's really nice to find a company that actually listens and is willing to help out with payment options. Loanmart goes the extra mile to make..."

Critical

Loan funding delay

4.5

"I'm really disappointed with the service I got from this company. I've been waiting for my loan to get funded for 15 minutes now, and I s..."

Most Voted

Quick loan process

7.5

"I just applied for a loan and I gotta say, the whole process was pretty easy and simple. The loan officer I dealt with was nice and got things done..."

Reviews (23)

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Flexible payment options

T

9 reviews

10.0
Overall Rating
Would buy here again
Yes

It's really nice to find a company that actually listens and is willing to help out with payment options. Loanmart goes the extra mile to make sure their customers are looked after. The staff are so friendly and understanding, which makes the whole process a lot easier and less stressful. I'm grateful for their willingness to work with me to find a solution that works for my financial situation. In general, I would definitely recommend Loanmart to anyone who needs some financial help.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Loan repayment experience

E

1 reviews

6.0
Overall Rating
Would buy here again
No

When it comes to paying back my loan, I've noticed that they're not very understanding. It feels like they care more about getting their money back than helping out customers who might be struggling. A little bit of flexibility and compassion can really make a difference in these kinds of situations.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Took forever to get my stuff

J

2 reviews

6.0
Overall Rating
Would buy here again
No

It took so long to finish everything, they should've just done it faster. All that back and forth talking just dragged things out longer than necessary. Not impressed with how long it all took, eh.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Digital application process

M

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I really liked how easy it was to apply with this company using their online form. The website was easy to use and I had no trouble moving through all the steps to finish my application. The staff were friendly and professional, answering my questions quickly. Overall, the process was simple and stress-free, making the whole experience really pleasant.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Re-borrow experience

K

2 reviews

9.0
Overall Rating
Would buy here again
Yes

My experience with re-borrowing was really good and better than I expected. At first, I was a bit confused about having to resend the documents, but it turned out I didn't need to because all the info was the same. The loan terms were better for me this time, and I'm thankful for the loan officers who guided me through everything.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Loan experience

M

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I had a really good time working with the team. They were super professional and really helpful in explaining all the details of the loan process. Whenever I had any questions, they responded quickly and always made sure I understood everything clearly. Nam and his team are top-notch and really made the whole loan process enjoyable for me. Thanks, eh!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Quick and attentive service

W

22 reviews

9.5
Overall Rating
Would buy here again
Yes

I had an amazing time working with the team. They responded to my questions quickly and helped me find the best solution for what I needed. The communication during the loan process was top-notch, and I felt like a valued customer the whole way through. I would definitely recommend their services to anyone looking for a loan. Thanks for making me feel special!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Got a loan

F

11 reviews

10.0
Overall Rating
Would buy here again
Yes

The guy that helped me out, Javier, was so nice and patient. He really helped me understand what documents I had to upload, and didn't get frustrated when things weren't going smoothly at first. I could reach out to him through email or phone with any questions and he was always cool about it. Overall, everything was pretty straightforward and went well. I would definitely recommend them to my friends!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Quick and efficient service

E

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I was so surprised by how fast things got done and how nice everyone was that I talked to. They were all so helpful and didn't hesitate to give me the assistance I needed. I was super grateful for their help and how quickly everything came together!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Document nightmare

D

2 reviews

6.0
Overall Rating
Would buy here again
No

Honestly, if I could, I'd give them zero stars. The amount of documents they wanted from me was just plain ridiculous. And just when I thought I had given them everything they needed, they would come back asking for more. It's like a never-ending cycle of paperwork. On top of that, every time I called, I was getting a different agent giving me conflicting information. It was a complete mess and a total waste of my time. Horrible experience overall.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Quick loan process

O

3 reviews

9.5
Overall Rating
Would buy here again
Yes

It was such an easy and comfortable experience dealing with the staff, who were so knowledgeable and professional. Aziria was awesome - patient, friendly, and walked me through the application process, answering all my questions right away. Huge thanks to the team for all their help!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Quick and easy loan process

J

7 reviews

8.0
Overall Rating
Would buy here again
Yes

The loan process was super simple and easy, which helped me get the money I needed fast. I'd for sure use this service again if I was in a money jam. But I gotta say, the interest rates were kinda high, so I'd only suggest using this for emergencies. Sui was really helpful and made sure everything was sorted out quickly.

Detailed Ratings

Order
8.0
Service
10.0
Price
6.0
Delivery
8.0

Do you already have an account?

Loan funding delay

E

6 reviews

4.5
Overall Rating
Would buy here again
No

I'm really disappointed with the service I got from this company. I've been waiting for my loan to get funded for 15 minutes now, and I still haven't heard anything about what's going on. I've tried contacting customer service for help, but I can't get a hold of anyone. It's worrying how there's no accountability or communication from them, and I'm just feeling frustrated and unsatisfied with their service overall.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

Do you already have an account?

Easy loan process

F

1 reviews

10.0
Overall Rating
Would buy here again
Yes

The loan process was really easy, thanks to the amazing team at the company. Ricardo, Angelica, and all the others I chatted with were super helpful and really paid attention to the details. They made sure I knew what was going on and made what could have been a really stressful situation a whole lot easier for me. I can't thank them all enough for their awesome service!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Deceptive!

R

5 reviews

6.0
Overall Rating
Would buy here again
No

So I was trying to get a loan and I expected it to be quick and easy, but then they hit me with, "Hey, you gotta send your stuff in pdf format". Like, why couldn't you mention that earlier? And then they're like, "No screenshots allowed!" But wait, you told me to take a picture of the form and send it to you. What's the deal with that? It was all so confusing! The whole process was just a pain in the rear end. I had to call them to make sure they received my documents. And guess what? They didn't even see them at first, had to check a different email! What a mess. It really made me nervous to think about what would happen if I actually got a loan from them. Yikes! I sent them an email expressing my frustration. They definitely don't deserve my business. But I hope they learn from this and start being more transparent with people in the future.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Loan application process

B

3 reviews

7.5
Overall Rating
Would buy here again
Yes

The loan application process went pretty smoothly and efficiently, but I was kinda bummed out by the payment method since it ended up making it take longer to get the money.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
6.0

Do you already have an account?

Easy loan process

G

7 reviews

9.5
Overall Rating
Would buy here again
Yes

They were so helpful in getting me the loan quickly and easily. The staff treated me so well, with respect and kindness the whole time. I really appreciate how smoothly everything went and how they answered all of my questions.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Loan assistance

M

3 reviews

9.5
Overall Rating
Would buy here again
Yes

The service was excellent! They communicated clearly and the staff were very welcoming. They answered all of my questions and I would definitely recommend them for any financial needs.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Loan handling and quick funds

A

4 reviews

10.0
Overall Rating
Would buy here again
Yes

The folks at the company were so awesome at getting my loan sorted out and making sure I got the money when I needed it. Living on the East Coast means I have to hustle more to get stuff done, but they really pulled through for me. I totally suggest this company to anyone in need of a loan.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Loan process with vehicle collateral

J

19 reviews

10.0
Overall Rating
Would buy here again
Yes

I had to get a loan using my car and I did it all online. I got in touch with Nathan, a loan officer who was super helpful. It was a smooth and quick process, and I got the full loan amount within just a few hours. I'm really thankful for how fast and easy it all was!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

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About LoanMart

LoanMart is a finance company based in the United States, originally founded in 2002, that specializes in auto title loans. It provides financial services by offering loans to customers who use their vehicle titles as collateral. The company aims to offer quick and accessible financial solutions, often targeting individuals who may have limited access to traditional banking resources or who need immediate funding. Over the years, LoanMart has grown to establish a significant presence in the auto title loan market, expanding its services to various states across the U.S., and adapting its offerings to meet the evolving needs of its customers.

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Contact Information

15400 Sherman Way, Suite 300

91406 Los Angeles

United States

📧 customerservice@loanmart.com

☎ 855-422-7412

🌐 www.800loanmart.com

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Last update: November 29, 2024

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